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  • 全国 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 午餐补贴
    • 领导好
    • 年底双薪
    • 包吃包住
    • 人性化管理
    • 管理规范
    卓越雇主
    卓越雇主
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责:  1、全面负责酒店的开业筹备及经营管理工作;  2、建立、健全酒店的组织管理系统,使之合理化、精简化、高效化;  3、负责实现酒店的营业收入指标和利润指标;  4、负责制定酒店的经营预算和决算,提出更新改造和投资计划;  5、落实酒店年度财务预算,向各部门下达年度工作指标;  6、督促酒店维修保养工作和酒店安全管理工作;  7、负责做好酒店与各界人士的公共关系,树立酒店良好形象;  8、做好酒店机构设置、员工编制及重要人事变更;  9、指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。  岗位要求:  1、专科及以上学历,酒店、旅游管理等相关专业;  2、高端酒店行业同等职位至少3年工作经验; 3、具备高端五星级酒店酒店经理/驻店经理及以上从业经验;  4、熟悉酒店各部门服务及管理流程;  5、善于管理和经营团队,事业心强;  6、有较强的沟通、计划、决策和综合判断能力。
  • 全国 | 5年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 领导好
    • 年度旅游
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area.    Your Day to Day People  Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals.  Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.  Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.  Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.  Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty.   What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.
  • 全国 | 5年以上 | 学历不限
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements, and timetables. • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. • Liaise and co-operate with both Internal and External Audit, ensuring that an effective program of in-hotel audit is in place and that corrective action is promptly taken where required. • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action. • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business. • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information. • With Project Managers, support the implementation of financial systems in the hotel. • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment. • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting. • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. • Manage the formulation, review and approval process for budgeting within the hotel. • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development. • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. • Establish and maintain good employee relations within the Finance department. • Aim to maximize efficiency in the accounting department and optimum staffing levels. • Recognize that a highly organized Accounts office is often a sign of an efficient department. • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. • Lead and motivate the team to high levels of performance. • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. • Both the Director of Finance and Assistant Financial Controller should have a personal development plan. • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control • Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables. • Maximize interest earnings and minimize interest expense. • Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. • Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times. • The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles – once established, the Director of Business Development applies such policies and controls. • It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. • The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues. • It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base • Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action. • Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner. • Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business. • Set an example to the hotel by operating an efficient and cost-effective Finance department.
  • 全国 | 5年以上 | 学历不限
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服务中档酒店 | 2000人以上
    • 投递简历
    进行每周预测;设置散客/团队库存策略和定价策略;平衡出租率和房价以最大化收益。 确保酒店有最佳客源比例以最大化收入和利润。 保证各个市场的最优定价,特别关注企业、团队和散客 。 执行永乐华住定价政策。 保证价格策略在各个渠道的正确执行,特别是品牌网站、 第三方网站、和GDS。 推动当地酒店市场信息的获取,收集市场状况、区域规划、竞争对手和其他主要需求和供给推动因素。 战略性地思考当地酒店市场过去、 现在和未来的情况,并作为酒店收益管理策略的基础。 针对团队的价格/库存提供独立意见。 管理团队客房活动,保证截止日期、 客房清单、团队变化(增加、流失)妥善管理。 领导每周的客源审核(针对大型团队酒店)。 根据永乐华住标准推动每周收益策略会议。 如果酒店安装了自动化收益系统,领导自动化系统的实施以提升酒店收入。  从利润角度主动发现和分析商业机,并进行适宜的商业决策,如比较婚宴生意和有客房的会议团队。 监控酒店客房策略,保证和永乐华住最优价格理念一致。 分析永乐华住和第三方渠道业绩。  汇报关键战略数据,如渠道分析、促销的投资回报等, 保证永乐华住各系统的数据输入和输出的准确。
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.   This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.   What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility.   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全国 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服务中档酒店 | 2000人以上
    • 投递简历
    【岗位职责】 1、在总经理带领下,负责酒店的日常经营管理工作,对各项经营管理指标负责。 2、提出酒店的经营管理思路,协助确定酒店年度经营计划并落实。 3、协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4、协调各部门关系。 5、研究市场发展趋势,协调制定酒店各服务产品价格体系。 6、审定酒店的市场营销方案,不断开拓市场。 7、提高酒店的管理水平、服务质量。 【岗位要求】 1 本科以上学历,硕士及以上学历为佳。 2 具有3年以上酒店房务、餐饮、市场营销等岗位第一负责人的管理经验。 3 熟悉酒店各营业部门的服务及管理流程,善于成本控制。 4 具有良好的协调沟通、管理和团队建设能力,事业心强。
  • 各部门实习生

    2.3千-2.4千
    海口 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 管理规范
    • 工作环境优雅
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    主要实习岗位:行政实习生、前台实习生、礼宾实习生、客房部实习生。
  • 海口 | 经验不限 | 学历不限
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 技能培训
    • 人性化管理
    • 管理规范
    • 员工生日礼物
    • 节日礼物
    • 领导好
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    主要实习岗位:餐饮服务实习生、前台实习生、礼宾部实习生、客房部实习生
  • 中/西厨帮厨

    2.9千-3千
    海口 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 帅哥多
    • 美女多
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    To Assist Canteen Demi Chef de Partie in the daily operation to produce high quality products to their best knowledge and develop colleagues ranked below him, to follow hotel policies and procedures and work practice. 协助副厨师长日常工作,能运用他们的知识生产出高质量的产品。
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责 1、通过与酒店总经理,营运经理,财务经理和人力资源经理建立高效的工作关系去实施酒店的总体管理战略。 2、在与市场销售有关的酒店战略计划和总体经营目标方面,向总经理提供建议和支持,树立酒店良好的品牌形象。 3、维护集团的标准、品牌的一致性和酒店的形象。 岗位要求 希尔顿花园酒店职位始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位,您的态度、行为、技能和价值观应符合下列标准: 1、具备优秀的销售技能和技巧。 2、通过探讨和聆听,具备善于发掘客户需求的能力。 3、具备果断、自律的性格。 4、具备高度的自信心,工作的热情和主动权。 5、擅长与不同的人打交道。 6、具备相关销售经验。 7、酒店专业或相关经验的优先。
  • 全国 | 经验不限 | 本科
    • 五险一金
    • 带薪年假
    • 人性化管理
    • 年度体检
    • 员工活动丰富
    • 职业规划清晰
    • 发展迅速
    • 管理规范
    • 节日礼物
    • 技能培训
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责:1、了解并掌握前厅部或客房部的基础工作内容,如熟练操作为客人办理入住、退房,在大堂解决客人问询;或准确地为客人提供客房送物服务,接听服务中心的来电并处理来电事项,等;2、了解酒店客房销售的规则,熟悉酒店的各项对客政策,学会处理各种情况下的宾客关系;3、根据公司培养计划,参与酒店一线实践、轮岗培养;4、从协助工作到独立执行部门日常工作,完成上级交办的各项工作。任职资格:1、学历:全日制本科及以上学历;2、专业:不限(旅游管理,酒店管理优先);3、英语水平:通过CET-4级;4、加分项:院校学生会、社团经验; 相关实习或工作经验。5、综合素质:① 热爱酒店行业,关注细节,同理心强;② 目标坚定,脚踏实地,有韧性;③ 良好的沟通、团队协作能力。
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 全国 | 8年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 领导好
    • 年度旅游
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责:This is hotel-based No.2 role. As Hotel No.2 you’ll provide leadership direction to the hotels by maximising financial returns, driving development of people, creating and maintaining memorable guest experiences, executing on brand standards, and building awareness of hotel and brand in the local community. You may need to act as the General Manager in his/her absence. Your day to dayPeople• Direct hotel everyday activities, plan and assign work ensuring you always have the right staffing numbers • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance • Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently • Recommend or initiate any HR elated actions where needed • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management Guest Experience• Interact with guests and outside contacts including current and potential clients, government officials, travel industry representatives, suppliers, competitors local community members • Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities Responsible Business• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s or owner’s policies and procedures and regulatory requirements. Maintain relations with outside contacts • Act as public relations representative to raise awareness of hotel and brand in local community • Drive team member involvement in community organisations, activities and businesses • Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint • Perform other duties as assigned. May also serve as manager on duty Financial• Help the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability • Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty任职资格:What we need from you• Obtain thorough understanding of “True Hospitality for Good”• Be aspired to grow into hotel General Manager• Has cross-functional management experience• Be energetic and highly self-motivated
  • 全国 | 5年以上 | 学历不限
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服务中档酒店 | 2000人以上
    • 投递简历
    1. 熟知销售系统并具有良好的沟通能力  2.卓越的领导能力,善于管理并激励员工  3.在需要时显示良好的判断能力  4.必须具有良好的交流及写作能力  5.在预测及预算方面有较强的财务能力 6.有能力判别及解决部门内部可能出现的问题   7.妥善处理及回复客人需求.  8.就部门员工的培训需求进行分析并给出有效的培训计划.  9.良好的交流沟通能力. 10.良好的团队合作精神
  • 全国 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服务中档酒店 | 2000人以上
    • 投递简历
    【岗位职责】 1、制定和实施房务部的运行计划、预算计划。 2、优化房务部的管理体系。对房务部的运行管理目标全权负责。 3、全面控制部门的管理费用、固定费用和变动费用,节约开支。 4、定时查阅各部门的工作日记和每周总结汇报,督查各部门的工作进度及时发现问题,纠正偏差,作出处理。 5、对本部门的安全、消防、卫生工作负责,及时掌握新的规范、条例。因地制宜的实施好各种防范工作。 6、 熟悉本部门经营范围内的经营管理和行政管理知识,了解与商业、酒店等经营有关的法律法规知识。 【岗位要求】 1、5年以上,全服务高端度假酒店管理经验,3年以上所属同岗位经验。 2、形象气质良好。 3、同岗位职务参与过一家全服务高端度假酒店的全程筹备经验,具备筹备开业经验。 4、了解熟悉客人的消费心理关注客户需求。 5、全面负责房务部的运营、管理及使利润最大化。 6、具有良好的沟通技巧和对客沟通能力,和超前的创新意识、营销思路和丰富的房务管理经验。
  • 全国 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服务中档酒店 | 2000人以上
    • 投递简历
    协助酒店总经理和市场销售部全面完成酒店年度经营指标,尤其在餐饮服务方面提供专业性的建议和行政支持。 组织建立和实施酒店和本部门的政策制度,确保运营符合商业法规和服务业法规。 制定本部门工作计划、主要经营指标及相关考核体系,以及本部门质量管理体系。 制定本部门预算,并组织实施,监督管理各类成本及费用,使本部门利润最大化。 管理部门内部运作,指导并监督本部门工作计划的进展和实施。 管理重要餐饮客户,包括并不仅限于政府、业主公司、重要公司客户等,积极听取及收集客户反馈,最大限度拓展餐饮销售机会。 不断开发新产品和新服务以满足客人需求。 管理本部门内部人力资源工作,包括招聘、培训、团队建设及员工表现评估等。 确保部门员工清晰工作职责,确保部门员工遵守员工守则及各项程序及规定。 保持与管理公司相关部门的密切沟通,确保品牌标准在酒店得以贯彻。 确保工作场地的健康安全,符合管理公司及当地政府的要求。 确保本部门员工熟悉餐饮产品知识,提高员工餐饮服务及销售的有效性及沟通技巧。 定期与本部门员工进行交流,有效的主持部门及员工会议。 与采购部经理一起制定和监督本部门采购程序的执行。 确保本部门能够正确掌握并使用相关餐饮管理系统。 确保所有员工接受正规的质量与服务规范培训。 为员工配备有助其高效完成其工作的工具和设备,并确保本部门设施设备、办公用品得到妥善管理。 全面负责酒店食品安全。 熟悉职业保健、安全职责相关政策和程序,以确保所有程序能得以贯彻执行,并在职业保健和安全职责方针的指导下确保行为落到实处。 确保员工熟悉酒店安全、急救和紧急情况的处理程序,并能正确的使用相关的设备。 及时对危险的情形采取补救措施,并对上级主管及相关部门通报存在的潜在危险。 按酒店及管理公司要求,记录并向有关单位上报安全事故和意外事故。 完成上级安排的其它任务。
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing?   As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:     Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 全国 | 经验不限 | 大专
    • 包吃包住
    • 技能培训
    • 大公司大平台
    • 带薪年假
    • 管理规范
    • 节日礼物
    • 岗位晋升
    • 五险一金
    • 年底双薪
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服务中档酒店 | 2000人以上
    • 投递简历
    岗位职责: 锦星计划,旨在培养酒店一线经营管理人才,由酒店总经理担任导师带教,通过酒店业务部门轮岗实践-定向培养的模式。帮助锦星管培生熟悉酒店基础业务知识与技能,积累酒店经营管理、部门管理经验,目标在2-3年将锦星管培生培育成酒店总经理。 【培养计划】 1、基层期(含主管):完成各业务线轮岗,深入了解基础业务工作内容;主管阶段协助安排员工工作、制定排班计划、业务基础管控、指导与培训员工工作等; 2、经理期:独立管理部门,制定部门提升方案,督导下属执行工作等; 3、副总期:协助店总管理部门、管控经营数据、维护政府与媒体关系等; 4、店总期:全面负责酒店的运营管理,统筹酒店各部门完成业绩提升、品质管理、安全管理、人才培育、关系维护等核心任务。 能力要求: 1、目标对象:酒店管理、旅游管理等专业2026届应届毕业生;(2026届毕业生:海内外院校,毕业时间在2025年10月1日-2026年9月30日,以毕业证时间为准) 2、学历要求:大专及以上学历,统招本科优先考虑; 3、行业意愿:热爱酒店行业、认可锦江企业文化; 4、性格特点:性格开朗、乐观,亲和力强; 5、能力要求:具备良好服务意识、学习力、适应力、沟通表达能力、问题解决能力; 具体薪资: 面议 是否包食/宿: 有宿舍,含餐 其他福利: 带薪年假、节日福利、下午茶 发展方向: 锦星管培生-主管/经理-门店总经理 专业要求: 专业不限,市场营销、旅游管理、酒店管理专业优先 公司简介: 锦江酒店(中国区)于2020年6月成立,是锦江国际集团“深耕国内、全球布局、跨国经营”战略的重要布局,主营锦江酒店在中国市场的有限服务酒店产业,旗下酒店品牌覆盖多元市场,致力于为消费者提供高品质和多样化的出行体验。 在“品牌强、会员强、运营强”总目标指引下,锦江酒店(中国区)持续开拓创新,加强数字化能力建设,打造高效、共赢的平台,助力百年锦江成为世界一流综合性酒店旅游企业集团。
  • 全国 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 包吃包住
    • 节日礼物
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    一、岗位职责: 1.全权负责处理酒店的一切事务,完成酒店所确定的各项目标;制定酒店经营目标和管理发展方向,保证经营业务顺利进行; 2.协调内、外部关系,使酒店有一个高效率的工作团队;抓好重要客人的接待工作,塑造酒店良好的内、外部交流沟通; 3.制定有效的激励政策和适合店情的考核标准; 4.抓好酒店员工队伍建设和人才培养工作,全面提高酒店员工的素质; 5.负责酒店年度预算与决策的编制,严格控制酒店的经营成本和开支,检查分析每月营业情况; 6.全面负责酒店的安全管理,有重点地定期巡视公众场所及各部门工作情况,检查或抽查服务质量。 二、任职资格: 1.年龄要求35-45岁,大专及以上学历; 2.5-10年酒店管理工作经验,最少5年以上同等岗位工作经历;具备全服务酒店总经理经验 3.熟悉酒店项目运营管理,能够领导团队搭建起酒店项目的运营管理体系; 4.具备良好的执行能力,较高层面的系统化管理思维,极强的信息统合及分析判断能力,极强的资源整合和运用能力; 5.有丰富过硬的营销管理经验优先。
  • 全国 | 10年以上 | 大专
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 午餐补贴
    • 领导好
    • 年底双薪
    • 包吃包住
    • 人性化管理
    • 管理规范
    卓越雇主
    卓越雇主
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责: 1、协助总经理确⽴酒店的经营管理⽅针、发展⽅向、组织机构和完善酒店的⻓远规划及年度经营计划; 2、协助总经理制定、执行、监管酒店的各项财务与运营计划; 3、执行总经理的各项要求,协助总经理处理酒店的运作及经营,执行酒店各项决议,完成总经理做出的经营计划及总经理分配的各项具体任务; 4、负责的部门整体能力水平提升,了解客户需求,走在市场前沿,引领酒店产品升级,创新; 5、了解宾客服务和运营中的潜在需求,以便及时发现服务标准的问题,制定并实施改进措施,推动宾客满意度不断提高,能够与客户进行互动,获取反馈并建立良好的关系; 6、检查酒店各项管理制度、工作决策及服务程序的贯彻落实,协调各部门关系,确保酒店各项工作正常运转; 7、组织协调与各部门的协同配合,确保酒店的各项服务产品符合顾客的需求并满意; 8、对酒店的日常运行、服务质量及员工的工作纪律标准方面存在的问题进行督导,使之达到酒店要求; 9、掌握酒店日常经营情况,根据总经理提出的酒店长远规划和年度计划,对酒店的经营管理和企业发展问题提供决策性建议和意见; 10、协助总经理加强对分管部门管理干部管理技能和服务技能的培训工作,打造高水平的管理队伍; 11、总经理外出时,代表总经理主持酒店每天例会,参与并最终确定决策; 12、主持处理酒店发生的各类紧急事件,处理客人重大投诉,确保经营活动的正常运行。 任职要求: 1、大学专科以上学历,具备优秀酒店运营工作经验管理者,具有5年以上五星级酒店相关管理工作经验; 2、熟悉酒店各部门服务标准及管理流程,善于成本控制; 3、通晓酒店各部门的经营管理工作,尤其是客房,餐饮,前厅等关键职能,理解酒店的管理机制和程序; 4、有良好的团队意识和领导能力; 5、具有良好的协调沟通、管理和团队建设能力,事业心强。
  • 全国 | 3年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    有限服务中档酒店 | 100-499人
    • 投递简历
    岗位要求: 1、中端酒店总经理岗位工作满三年以上,其中在一处担任总经理岗位满二年。 2、熟练掌握OTA,数字敏感,逻辑条理清晰。 3、良好的职业操守,较强的沟通协调及抗压能力。 4、有进取心,有自我驱动力和学习能力。 5、年龄45岁以内,大专以上学历。 6、服从大区域委派。 福利待遇: 1、底薪+绩效。 2、晋升机会。 3、提供食宿。 4、提供免费培训,带薪年假等员工福利。
  • 海口 | 3年以上 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 管理规范
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责/职位描述 1.监督厨房员工的工作,控制所有设施及成本,增加餐饮部的利润。 2.负责所有餐前材料的准备、烹饪及装饰工作,以达到最高的质量标准。 3.检查存货及成品。 4.检查所有食品的准备情况。 5.清楚所有食品的配料、技巧、烹饪方法及设备等方面的知识。 6.研究当地餐饮市场,极积开创新菜。 岗位要求 1.同岗位工作经验3年以上。 2.接受过专业技术训练。 3.熟悉各式冷菜菜品烹调制作 4.懂得成本核算,食物原料及食品营养知识。 5.熟悉食品卫生安全知识。 6.身体健康,精力充沛。
  • 全国 | 5年以上 | 学历不限
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服务中档酒店 | 2000人以上
    • 投递简历
    工作描述 根据酒店的职责,目标和方向制定酒店的人力资源战略,为总经理提供建议以便协助酒店实现战略目标。 协助招聘及面试行政委员会成员侯选人。 指导各部门工作评估。 管理部门工作效率。 建立完善的酒店培训体系。 发展、保持、协调饭店内部培训计划,提供有效的技能培训及管理培训。 建立及管理酒店的各项薪资福利事宜。 依据法律法规统筹及审查所有员工相关事务。 担当管理层和员工的顾问。以专业的、积极的方式与部门及饭店员工建立起密切关系有促进团队精神和有效的双向沟通。 任职要求 英语口语及书写流利 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。  具有本地人力和雇佣法的知识 精通微软办公软件 具有解决问题,推理,号召,组织和培训能力 良好的写作技能 具有策略性、创造性及灵活性。 具有培训、激励、评估、指导员工及经理的能力,以达到预订目标。 具有以身作则的能力。 与所有员工保持良好关系,在任何时候保守员工及客人的机密。 具有建立、完成及监督饭店及员工目标、战略计划及政策的能力。 至少五年相关酒店工作经验, 3 年人力资源管理工作经验。1.认同永乐华住企业文化 2.有良好的职业操守 3.严格遵守国家法律法规,执行企业各种规章制度
  • 全国 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服务中档酒店 | 2000人以上
    • 投递简历
    【岗位职责】 1、制定工程部的组织机构和管理运行模式,使其操作快捷合理。 2、总结归纳运行和维修、制定和审定设备设施及建筑装潢的预防性维修计划、 3、负责工程部的节支运行、跟踪,控制水、电、油、等的消耗并严格控制维修费用。 4、根据营业情况和气候及市场能源价格情况,提出节能运行的计划和运行维修费用预算。 5、负责协调和酒店相关的市政工程等业务部门的关系,以获得良好的外部环境。 6、审定员工培训计划,定期对员工进行业务技能、服务意识、基本素质的培训。 【岗位要求】 1、3年以上同岗位工作经验。 2、必须掌握机电工程设计基础知识、熟悉电子通讯设备、计算机、暖通、空调、给排水设备、电梯等的使用和维护管理,熟悉基建、环境保护、安全生产、劳动保护方面的政策与法规。 3、能充分领会总经理的经营意图,正确处理上下级之间、部门之间的关系,并能组织指挥工程部各项工作计划的实施,确保工程部的正常运转。 4、有强烈的事业心责任感,有较强的自学能力和适应性,秉公办事,不谋私利。 5、身体健康,精力充沛。
  • 海口 | 10年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    Primary Responsibilities 主要职责 ·Be is responsible for the efficient and effective operation of whole Food & Beverage Department. To ensure guest services and products are delivered according to the standard to meet and exceed guest expectations. To achieve departmental goals, in terms of guest satisfaction, financial targets, associates training and high associate morale.  ·Comprehensively supervise the operation and management of the catering department, formulate and implement various plans for catering business. ·Formulate the fast food strategy and business goals for the catering industry, coordinate catering operations, analyze data and promote performance achievement. ·To always be up to date with financial results (budget versus actual) in sales and cost areas and ensure that sales and profit are maximized. ·Maintains quality goals by following up, eye for detail, following reports and guest comments, Medium reports, mystery shoppers. ·负责整个餐饮部正常/有效的日常运作。确保对客服务及食物出品符合酒店的标准并力争满足及超越客人期望。树立部门奋斗目标,包括客人满意率,财务报告,人才培训及鼓舞人才工作士气等; ·全面督导餐饮部运营管理工作,制定并实施餐饮经营各项计划; ·制定餐饮版快战略与经营目标,统筹餐饮运营,分析数据并推动业绩达成; ·对于销售和成本方面,随时更新财务数据(预算与实际), 并确保销售额和利润最大化; ·维护并跟踪质量目标,关注细节,跟进报告和客人的评论、媒体报道、神秘者。 Knowledge and Experience 知识和经验 ·Good oral and written communication skills. ·Min 10-year experience in hotel engineering operation in similar capacity, preferably with international hotel chain. ·Hotel Restaurant Management graduate. ·Associate degree or above. ·Experienced in all aspects of restaurants service. ·良好的口头及书面沟通能力 ·至少10年酒店相关运做经验,最好具有国际连锁酒店工作经验 ·酒店管理专业毕业 ·全日制大专(含)以上学历 ·餐饮服务的各方面丰富经验
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