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  • 南宁 | 经验不限 | 学历不限 | 提供食宿

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    • 节日礼物
    • 技能培训
    • 带薪年假
    • 管理规范
    • 领导好
    • 人性化管理
    • 五险
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    发布于 05-05
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    • 投递简历
    任职资格: 年龄18-45岁,男女不限,身体健康,具有责任心,良好的执行能力和沟通能力,能够严格按照标准操作。负责员工食堂的管理,员工早、中、晚餐的烹饪调制,员工餐下单采购登记。 工作地点:南宁五象饭店
  • 大堂副理

    4千-4.5千
    柳州 | 3年以上 | 大专 | 提供食宿

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    • 管理规范
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 技能培训
    • 人性化管理
    • 领导好
    • 包吃包住
    • 岗位晋升
    • 员工生日礼物
    国际高端酒店/5星级 | 50-99人
    发布于 05-05
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    • 投递简历
    岗位职责 1.负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。 2.确保遵守品牌承诺,在宾客到达酒店后及在酒店停留期间享受到超出其期望的服务 3.负责收集对客服务过程中所产生的问题信息。 4.掌握客房预订情况,向部门经理报告重要团体和客人的订房情况,检查VIP通知单的发送情况,负责VIP接待工作的落实。 5.通过礼貌有效的方式处理所有客人的投诉和要求,并确保问题得到圆满解决。 6.进行整个酒店的安全和日常的设备检查工作。 7.解决当班期间发生的安全问题。 8.向其它班次协调交班记录上需要沟通的事项。 岗位要求: 1.大专以上文化程度,1年以上同岗位工作经验。 2.掌握酒店管理基础知识,善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。 3.英语对话流利,有较强的协调管理能力,具有一定的销售能力。 4.身体健康,品貌端正,气质高雅。
  • 前台主管

    3.5千-3.8千
    柳州 | 经验不限 | 大专 | 提供食宿

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    • 管理规范
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 技能培训
    • 人性化管理
    • 领导好
    • 包吃包住
    • 岗位晋升
    • 员工生日礼物
    国际高端酒店/5星级 | 50-99人
    发布于 05-05
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    岗位职责 1.负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。 2.确保遵守品牌承诺,在宾客到达酒店后及在酒店停留期间享受到超出其期望的服务 3.负责收集对客服务过程中所产生的问题信息。 4.掌握客房预订情况,向部门经理报告重要团体和客人的订房情况,检查VIP通知单的发送情况,负责VIP接待工作的落实。 5.通过礼貌有效的方式处理所有客人的投诉和要求,并确保问题得到圆满解决。 6.进行整个酒店的安全和日常的设备检查工作。 7.解决当班期间发生的安全问题。 8.向其它班次协调交班记录上需要沟通的事项。 岗位要求: 1.大专以上文化程度,1年以上同岗位工作经验。 2.掌握酒店管理基础知识,善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。 3.英语对话流利,有较强的协调管理能力,具有一定的销售能力。 4.身体健康,品貌端正,气质高雅。
  • 前台服务员

    2.4千-3.5千
    柳州 | 经验不限 | 大专 | 提供食宿

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    • 管理规范
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 技能培训
    • 人性化管理
    • 领导好
    • 包吃包住
    • 岗位晋升
    • 员工生日礼物
    国际高端酒店/5星级 | 50-99人
    发布于 05-05
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    • 投递简历
    岗位职责 1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。 2.查看交班记录,了解上一班的移交事项,并负责处理。 3.通过礼貌有效的方式处理所有客人及内部客人的投诉和要求,并确保问题得到圆满解决。 4.熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取最好的经济效益。 5.与客人及同事建立起积极的交流互动并保持良好的工作关系。 6.熟练掌握店内外信息,提供准确的问讯服务。 7.负责为下榻酒店的宾客办理入住登记手续。 8.制作有关报表,为其它部门提供准确的接待信息。 岗位要求 1.大专以上文化程度,英语良好。 2.性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感。 3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。 4.相貌端正,身体健康。
  • 崇左 | 3年以上 | 中技 | 提供食宿

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    • 管理规范
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 帅哥多
    • 美女多
    • 员工生日礼物
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    发布于 05-04
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    • 投递简历
    【岗位职责】 1、在房务总监的领导下,负责落实执行客房部的整体经营和运作;分配督导员工工作,制定工作计划,协助房务总监完成客房部工作。 2、确保部门成本及各项费用,得以良好的控制。 3、根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查。 4、制定部门的年度预算,并确保部门的经营费用控制在预算之内。 5、检查客房部的设施和管理,抽查及提升本部门整体工作质量及工作效率。 6、组织编制部门工作程序及工作考评。 【岗位要求】 1、大专学历或同等以上。 2、有5年以上同星级客房管理工作经验,有筹开度假酒店经验。 3、熟悉客房部专业知识,熟练使用电脑,熟练掌握客房各项业务技术操作,具备较强的带教能力。 4、掌握熟悉客房管理、服务流程和质量标准。 5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。 6、身体健康、体力充沛,抗压力能力强,团队意识强。
  • 崇左 | 经验不限 | 学历不限

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    • 管理规范
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 帅哥多
    • 美女多
    • 员工生日礼物
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    发布于 05-04
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    • 投递简历
    1.男女不限 年龄20-38周岁;  2.沟通良好,能自主接待vip客户;  3性格开朗,亲和力强,工作认真负责,细致周到;  4.品貌端庄,无明显疤痕,良好的语言表达能力,能吃苦耐劳;  5.有专业的岗前培训。
  • 崇左 | 2年以上 | 大专 | 提供食宿

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    • 管理规范
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 帅哥多
    • 美女多
    • 员工生日礼物
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    发布于 05-01
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    • 投递简历
    岗位职责:  1.负责各种宴会销售、预定及团体用餐的安排;  2.接收宾客的宴会预订,负责带领宾客参观,介绍酒店有关餐饮设施;  3.认真听取客户要求,进行详细沟通,对细节问题达成一致,形成宴会方案;  4.对客户的各个方面进行分析,建立客户档案,做到定期拜访,保持良好的联系,能有针对性地进行新项目的推广与销售。
  • 餐厅主管

    4.5千-5千
    桂林 | 2年以上 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 包吃包住
    • 岗位晋升
    • 管理规范
    • 技能培训
    • 人性化管理
    国际高端酒店/5星级 | 50-99人
    发布于 05-01
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    • 投递简历
    【岗位职责】 1.与客人进行积极的互动,来寻求反馈。 2.在餐厅中,培训、维持和执行所有的服务标准。 3.执行餐厅规范指南,以确保给客人提供的服务具有一贯的品质。 4.在班次上正确执行收入和账单控制程序。 5.处理日常员工的协作关系(例如时间调整)。 6.为餐厅营运提供尽可能的帮助(例如工作时间表,楼层安排,预定)。 7.熟悉所有客人的奖励计划和关于他们账目的正确结算程序。 【岗位要求】 1.有较好的服务精神和沟通技巧 2.良好的沟通能力
  • 桂林 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 包吃包住
    • 岗位晋升
    • 管理规范
    • 技能培训
    • 人性化管理
    国际高端酒店/5星级 | 50-99人
    发布于 05-01
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    • 投递简历
    【岗位职责】 1、负责餐厅日常服务工作,包括餐前准备、餐中服务及餐后收尾,确保服务流程高效顺畅。 2、热情接待顾客,主动介绍菜品及酒水,提供专业点餐建议,提升顾客用餐体验。 3、严格按照卫生标准执行餐具摆放、清洁及消毒工作,维护餐厅环境整洁。 4、协助处理顾客投诉及特殊需求,及时反馈问题并跟进解决。 5、配合团队完成月度服务培训及考核,熟练掌握酒店服务标准与流程。 6、定期盘点餐厅物资,协助管理低值易耗品,减少损耗。 【岗位要求】 1、酒店管理、旅游服务相关专业优先。 2、1年以上餐饮服务经验,熟悉西餐或中餐服务流程者优先。 3、具备良好的沟通能力与团队协作意识,能适应高强度工作节奏。 4、形象端正,举止得体,普通话流利,掌握基础英语口语者优先。 5、持有健康证,无不良从业记录,能接受排班制(含周末及节假日)。 6、吃苦耐劳,责任心强,对服务行业有热情,愿意长期稳定发展。
  • 前厅经理

    4千-5千
    北海 | 1年以上 | 学历不限 | 提供食宿

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    有限服务中档酒店 | 1-49 人
    发布于 04-30
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    • 投递简历
    【岗位职责】 1、负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。 2、进行有关的市场计划分析制定部门工作计划,完成工作报告。 3、使客房达到最高出租率,获取最佳的客房收入。 4、督导下属部门主管,委派工作任务,明确岗位责任,随时调整工作部署。 5、保持良好的客际关系,能独立有效地处理宾客投诉。 6、协助酒店与更高一级领导处理突发事件。 【岗位要求】 1、高中以上学历,有同岗位工作经验1年以上。 2、熟悉酒店前厅的经营管理工作,具有较强的工作责任感和敬业精神。 3、督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。 4、有效贯彻、落实并完成部门制订的每月工作计划。 5、全面掌握前台收银方面的财务基础知识,能处理日常服务环节中所涉及到的财务方面的问题。
  • 桂林 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    有限服务中档酒店 | 2000人以上
    发布于 04-30
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    • 投递简历
    卓越雇主
    卓越雇主
    【岗位职责】 1、负责客房部的整体经营和运作;分配督导员工工作,制定工作计划。 2、确保部门成本及各项费用,得以良好的控制。 3、根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查。 4、制定部门的年度预算,并确保部门的经营费用控制在预算之内。 5、检查客房部的设施和管理,抽查及提升本部门整体工作质量及工作效率。 6、组织编制部门工作程序及工作考评。 【岗位要求】 1、本科毕业学历或同等以上。 2、有5年以上同星级客房管理工作经验。 3、熟悉客房部专业知识,熟练使用电脑,持有客房部经理上岗证或资格证书。 4、掌握熟悉客房管理、服务流程和质量标准。 5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。
  • 桂林 | 经验不限 | 学历不限

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    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    有限服务中档酒店 | 2000人以上
    发布于 04-30
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    • 投递简历
    卓越雇主
    卓越雇主
    【岗位职责】 与既有的客户和潜在的客户及合作伙伴保持密切的联系 Active distribution of product information and creates awareness in the markets and business segments or responsibility 高效认知和掌握销售线索 Identifies and handles sales leads effectively and efficiently 代表酒店参加国际及国内的销售活动 Represents the hotel and participates in domestic and international sales activities 发挥创造力,为酒店的产品及部门做出应有的贡献 Creative contribution to product and sales development 仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标 Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews 在所负责的市场区域内,监视和报告市场及竞争者的情况 Monitors and reports on market and competition within own market segment 准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进 Prepares and updates customer management reports and ensures all nece 【岗位要求】 1、具备领导才能,了解所负责部门对各职位的责任 2、掌握使用互联网及其它主要电脑系统的知识 3、掌握应用销售及前台的电脑系统 4、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售 5、能够掌握和理解市场和竞争 6、必须具备良好的中,英文读写能力 7、良好的电脑技能,至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件 8、良好的人际交往和沟通技巧 9、独立工作和团队工作的能力 10、5年销售与市场推广方面的经验, 包括在国际连锁酒店的管理经验并有最少2年的销售经理经历
  • 柳州 | 3年以上 | 中专 | 提供食宿

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    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    • 帅哥多
    • 美女多
    • 领导好
    国际高端酒店/5星级 | 50-99人
    发布于 04-29
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    Job Responsibilities: 1. Responsible for achieving all operational and financial targets of the Food & Beverage (F&B) department. 2. Oversee the daily operations of all outlets, including the all-day dining restaurant, bar, Chinese restaurant, and banquet services. 3. Ensure compliance with food safety standards and regulations. 4. Capable of establishing and optimizing the F&B department's organizational structure. 5. Plan and execute promotional activities and marketing strategies for all dining outlets. 6. Collaborate closely with the Executive Chef to maintain high-quality service standards. 7. Familiar with Wyndham brand standards for Western restaurant quality inspections. 8. Develop training programs and draft Standard Operating Procedures (SOPs), Policies & Procedures (P&P). 1.负责餐饮部各项经营指标的达成。 2.全面负责所辖部门,全日制餐厅,酒吧,中餐厅以及宴会服务的正常运行。 3.对酒店的食品安全负责。 4.具备搭建餐饮部架构的能力。 5.能够策划各个餐厅,营业点的推广活动和方案,并落实执行。 6.与行政总厨充分配合,确保厅面的服务质量。 7.了解温德姆品牌的西餐厅质检标准。 8.具备培训以及起草各项Sop P&P的能力。 要求:具有英语基础+国际联号经验
  • 南宁 | 经验不限 | 学历不限

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    • 带薪年假
    • 节日礼物
    • 员工生日礼物
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 岗位晋升
    • 领导好
    • 年度旅游
    • 技能培训
    国际高端酒店/5星级 | 1000-2000人
    发布于 04-29
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    1、服从领导的工作安排; 2、按照客房清洁流程和质量标准,做好客房和责任区内日常清洁及计划清洁工作; 3、保持楼层责任区域内环境通道和工作间的干净整洁; 4、按照规格要求布置客房,检查房内各类家具和设备的完好情况,及时报告和报修; 5、及时报告客人遗留物品、客房物品损坏、遗失和索赔等情况; 6、按时按量的完成交办的各项事宜。
  • 桂林 | 经验不限 | 学历不限

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    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    有限服务中档酒店 | 2000人以上
    发布于 04-28
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    卓越雇主
    卓越雇主
    职责描述: 负责酒店经营(从筹建到运营),并承担与业主沟通的职能,确保品牌标准完整的落地执行; 负责所管辖酒店的日常销售工作及销售任务的完成; 负责与政府等相关部门的沟通与协调工作; 负责酒店日常营收、成本控制、财务、人事相关工作等; 任职要求: 大专及以上学历,年龄30-40岁为宜; 2年以上中高端酒店总经理或3年以上高星酒店一线部门经理经验; 熟悉连锁化酒店运营管理模式,业绩优秀、稳定可靠; 有区域管理、酒店筹备、核心旗舰店管理经验优先。 工作地点:广西桂林或临近城市
  • 防城港 | 经验不限 | 学历不限

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    • 节日礼物
    • 五险
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 04-28
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    【岗位职责】 1、负责工程部内部文件、通知、资料的传阅、回收和保存。 2、协助工程部经理搞好设备运行的调度工作。 3、帮助工程部经理整理、打印各类报告、文件资料。 4、申领办公用品及发放,负责填报有关报表。 5、负责工程部人员的考勤,福利劳保用品的领取和发放。 6、负责部门之间文件的传送,做好部门之间的联络工作,及时传送本部门员工的各类申请单等。 【岗位要求】 1、中专以上文化程度。 2、具有一定的语言组织表达能力并能看懂一般的英文资料和日常英语会话。 3、能较熟练操作计算机。 4、具有一定的协调和配合能力,并能处理相关的文书工作。
  • 南宁 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 温馨有爱
    • 培训发展
    • 员工生日礼物
    • 包吃包住
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 04-28
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    岗位职责 1.服从主管的工作安排。 2.按照客房清洁流程和质量标准,做好客房和责任区内日常清洁及计划清洁工作。 3.保持楼层责任区域内环境通道和工作间的干净整洁。 4.负责退客房的检查和报账工作。 5.协助领班做好VIP房和有特殊要求房的布置。 6.协助洗衣房做好客衣的分送工作。 7.按照规格要求布置客房,检查房内各类家具和设备的完好情况,及时报告和报修。 8.负责及时上报,处理突发事故。  岗位要求 1.善于领会宾客心理,掌握楼层服务操作规程、安全保卫工作常识及各类清洁用具的性能、特点、使用方法和维修保养知识。 2.品行端正,熟练掌握打扫房间程序,能简单运用英语对客服务。
  • 全国 | 5年以上 | 学历不限

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    国际高端酒店/5星级 | 2000人以上
    发布于 04-24
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    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: • Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. • Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. • Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. • Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. • Participate in developing and implementing hotel and departmental policies and regulations. • Develop marketing strategies and promotion plans to adjust to the market situation in real time. • Supervise and drive the progress and implementation of marketing plans. • Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. • Monitor and evaluate current initiated marketing activities and market dynamics. • Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. • Conduct regular market research and obtain information about competitors. • Set pricing strategies and sales targets for the hotel. • Manage special projects and other related businesses. • Ensure efficient use of departmental resources. • Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. • Ensure that department staff are clear about the responsibilities assigned to them. • Take immediate corrective action when the interests of the department or hotel are jeopardized. • Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. • Manage departmental expenses and budgets. • Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. • Control departmental costs in accordance with hotel policies to avoid waste. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Ensure the filing of departmental documents and related information. • Maintain communication with all operating departments within the group to maximize sales opportunities. • Promote hotels in relevant industries at home and abroad. • Actively participate in sales activities initiated by Hilton. • Organize promotional trips for target markets. • Maintain good relationship and communication with target markets at home and abroad. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. • Adhere to hotel safety policies, emergency rules and procedures. • Ensure employees fully understand and follow the contents of the employee handbook. • The department reserves the right to change or supplement the job description if necessary. • Perform any other reasonable duties assigned.
  • 全国 | 经验不限 | 学历不限

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    国际高端酒店/5星级 | 2000人以上
    发布于 04-24
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    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment Management Reporting: Focused, innovative and balanced reporting that stimulates management action Business Support: Provision of the highest standards of financial and commercial support to the Business Investment Optimizing returns on capital investment Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting Investment in People: Ensuring the best person in each job, in an environment of continuous development Cash & Working Capital: Optimize cash position in an environment of tight control 【任职要求】 What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • University qualification and above. • Finance / Accounting major and certified, e.g. ACCA/ CPA. • 5 year in hotel accounting with at least 2 years in similar position with an international hotel. • Fluent in oral and written English to meet business needs. • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK, • Proficient in Microsoft Windows, Word, Excel and PowerPoint. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全国 | 5年以上 | 学历不限

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    国际高端酒店/5星级 | 2000人以上
    发布于 04-24
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    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements, and timetables. • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. • Liaise and co-operate with both Internal and External Audit, ensuring that an effective program of in-hotel audit is in place and that corrective action is promptly taken where required. • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action. • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business. • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information. • With Project Managers, support the implementation of financial systems in the hotel. • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment. • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting. • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. • Manage the formulation, review and approval process for budgeting within the hotel. • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development. • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. • Establish and maintain good employee relations within the Finance department. • Aim to maximize efficiency in the accounting department and optimum staffing levels. • Recognize that a highly organized Accounts office is often a sign of an efficient department. • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. • Lead and motivate the team to high levels of performance. • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. • Both the Director of Finance and Assistant Financial Controller should have a personal development plan. • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control • Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables. • Maximize interest earnings and minimize interest expense. • Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. • Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times. • The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles – once established, the Director of Business Development applies such policies and controls. • It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. • The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues. • It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base • Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action. • Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner. • Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business. • Set an example to the hotel by operating an efficient and cost-effective Finance department.
  • 柳州 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 技能培训
    国际高端酒店/5星级 | 100-499人
    发布于 04-24
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    【岗位职责】 在万豪集团的政策和程序下,配合和协助餐饮部经理的工作,并协助管理餐饮部运作方面的工作。 参与准备部门年度预算与财务计划,重点通过监控食品酒水成本,控制人力成本,控制破损、丢失、报废和各项费用。 协助餐饮部经理分辨酒店住客和当地市场的市场需求,给厨师和宴会销售经理最新的市场需求和趋势,确保他们的产品能够迎合这些需求。 参加酒店收入计划和市场销售项目的准备工作,协助各个宴会销售经理规划和实施有效的市场销售计划,以确保最高的利润。 处理员工日常事务,计划并分配工作,为每个员工设定工作绩效目标。为员工提供教导、辅导并给予定期反馈,协助解决各种员工矛盾,提高员工绩效。 确保员工获得与操作系统、安全、现金处理流程、服务和标准有关的恰当培训。 【岗位要求】 与他人交互时需要具备良好的沟通技能,具备与宾客、员工和第三方高水平地交互,及展现酒店、品牌和公司良好精神面貌的能力。 全面了解相关的食品、饮料、服务知识。
  • 崇左 | 经验不限 | 学历不限 | 提供食宿

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    • 节日礼物
    • 技能培训
    • 岗位晋升
    • 美女多
    • 帅哥多
    • 包吃包住
    • 人性化管理
    • 领导好
    • 员工生日礼物
    • 带薪年假
    国际高端酒店/5星级 | 100-499人
    发布于 04-24
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    岗位职责: 酒店美工主要负责酒店的视觉设计工作,包括室内外装饰、宣传材料设计、活动视觉布置等。通过美学设计提升酒店的品牌形象、客户体验和整体氛围。 任职要求: 1. 学历要求 大专及以上学历,艺术设计、视觉传达、环境艺术、建筑装饰等相关专业优先。 2. 工作经验 至少1-2年酒店美工或相关行业的设计工作经验。 有酒店、餐饮、零售等相关领域的设计经验者优先。 3. 技能要求 精通Photoshop、Illustrator、InDesign等设计软件,能够独立完成平面设计和视觉创作。 具备室内设计、装饰布置的基础知识,了解色彩搭配、空间布局、材质选用等设计要素。 具备一定的手绘能力,能够将创意设计以手绘草图的形式呈现。 熟悉线上广告设计,能够制作符合要求的社交媒体宣传图、网站Banner等。 4. 创意思维与审美能力 具有较强的创意思维和独立工作能力,能根据酒店的品牌定位和市场需求提出独特的设计方案。 对设计有良好的审美感,注重细节,有较高的视觉表现力。 5. 团队合作与沟通能力 良好的团队合作精神,能够与市场、销售、活动等其他部门密切配合。 有良好的沟通能力,能够根据各部门的要求进行设计调整。 岗位福利:包吃住,五险,工作时间按国家规定执行
  • 柳州 | 2年以上 | 中专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 技能培训
    国际高端酒店/5星级 | 100-499人
    发布于 04-24
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    岗位职责 1、指导和监督餐厅的日常工作,保证经营业务的正常进行。 2、检查餐厅员日常工作,纠正不符合规范的行为,改进服务方法与态度。 3、组织安排员工的工作,监督制定排班表。 4、评估员工的工作表现,保证执行各项规章制度,解决有关问题。 5、发展良好的客际关系,为客人进行特殊服务,处理客人投诉。 6、协调餐厅与厨房之间的关系,及时反馈信息,建立以客人为中心的服务意识。 岗位要求 1、 中专以上学历,餐饮类或相关专业; 2、工作经验1年;
  • 销售经理

    6千-7千
    崇左 | 经验不限 | 学历不限 | 提供食宿

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    • 节日礼物
    • 技能培训
    • 岗位晋升
    • 美女多
    • 帅哥多
    • 包吃包住
    • 人性化管理
    • 领导好
    • 员工生日礼物
    • 带薪年假
    国际高端酒店/5星级 | 100-499人
    发布于 04-24
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    1.执行酒店市场销售计划; 2.酒店市场开发、客源组织和酒店客房的销售工作; 3.分析市场动向、特点和发展趋势,设立市场目标; 4.走访客户,根据市场变化,并不断改进服务工作; 5.审核服务活动的策划方案,组织员工工作; 6.签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议; 7.其它酒店销售相关工作。
  • 前台领班

    3千-3.5千
    柳州 | 经验不限 | 学历不限

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 技能培训
    国际高端酒店/5星级 | 100-499人
    发布于 04-24
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    【岗位职责】 1、执行主管的工作指示,协助主管的日常工作。 2、协助部门经理处理客人的需求及投诉,负责集取客人的反馈信息,必要时与客人保持联系。 3、依照酒店的规范标准为客人准备好客房钥匙及相关物件,按照客人需求分配房间。 4、掌握酒店各项优惠政策和房价政策,了解客房状况和出租率。 5、检查预订资料及VIP通知单,合理安排宾客的入住。 6、确保入住登记单详细、准确、清晰,符合有关部门的规定。 【岗位要求】 1、大专以上学历,有同岗位工作经验1年以上。 2、熟悉前台的各项业务。 3、精通前台的各项接待程序,沟通能力较强,解决工作中的各种疑难,处理各种投诉。 4、性格开朗,有良好的个人修养,工作认真负责,作风正派。
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