MarketingPlanning — Participate in the development and execution ofthe hotel marketing plan.销售计划 ——参与酒店销售计划的执行和发展。
Identifysources of group business for the hotel and establish solicitation programs tomaximize sales.确定消息的来源,使酒店的生意取得最好效益。
Helpidentify sources of individual business and allocate the resources to developrelationships with them.发展酒店的客户和他们建立良好的关系。
Tosupervise and monitor the compilation of accurate account information and toensure this information is kept up to date.监督和指导正确重要的信息,并保证这些信息的可施性。
Maintain accurate forecasting for all group/FITsegments and identify valley periods for sales emphasis.维持团队和散客的正确预测,确定销售在特定时期的销售重点。
SalesAdministration — Director and administer the sales program of thehotel.销售行政部——总监管理酒店的销售流程。
Establishprograms and direct efforts to achieve group and FIT room night goals and todevelop ongoing relationships with customers.建立计划和指导,使团队和散客努力达到计划的目标,并发展和建立良好的客户群。
Monitorsales production and adjust sales activities, account coverage and salespriorities as necessary to achieve plan goals.监管销售的产值并且调整销售的行动,争取完成计划的目标。
Establishtravel schedules and monitor travel expenses to optimize sale productivity.组织出差的计划表并且管理出差的经费,优化市场销售力度。
Developactive communication and close rapport with Convention & Incentive Bureau,National Tourist Offices, Airlines, Hilton Regional Sales Offices and othersources of sales information and support.与会展公司,航空公司,旅行社 和希尔顿区域销售办公室建立良好的联系。
Plan,establish goals for, and administer outbound sales function to deliverqualified leads to other Hilton Hotels.计划,制定,实施异地销售功能以便传递生意到其他兄弟酒店。
Developannual sales department budget and execute the sales programs and activitieswithin it.增进年销售额的预算和执行销售计划。
Takefull responsibility for representing and managing the Hilton account managementsystem (cardex).管理希尔顿酒店所有客户体系。
Sales Personnel Development —Leadand develop sales personnel.销售人员的个人发展——带领和发展销售人员。
Recruit,select, train and motivate Sales Department personnel to realize theirpotential to develop individuals for advancement within Hilton Hotels andResorts.培训,挑选使销售人员意识到他们的发展前途,为希尔顿酒店作出贡献。
Assureunderstanding of Position Description, goals, and Standards of Performance forSales Department personnel; and conduct formal bi-annual evaluations andongoing coaching and counseling. 使销售部的每一位员工了解自己的职责,目标,成绩,一年两次对员工进行评估。
Selling—Manage Key Accounts.销售——管理重要的客户。
Establishpersonal sales goals, and be responsible for a representative selection of keyaccounts.建立个人销售的目标,并且挑选重要的客户。
Inconjunction with the DBD and other department heads, maximize rooms’ inventoryand catering space, identify opportunities for focused sales programs.与业务发展总监,其他部门的领导齐心协力争取更多的生意。
Coordinategroup room forecasts and prospects with the Banquet Sales and Revenuedepartment so as to help hotel achieve maximum capacity room use.与宴会销售部和收益管理部共同调整团队定房,完成酒店内部最大生产力。
Assessmargin contribution of group business to maximize contribution form availablepublic space.估定团队生意,利用酒店的公共空间做出最大化贡献。
Communications— Development and maintain effective communicationchannels.联系——发展和主张有效的沟通渠道。
Maintainclose, frequent, open communication with the Director of Business development andother Marketing department heads.与业务发展总监和其他部门的总监时常做好密切的联系。
Maintainsupportive, timely communications with Regional Sales Offices and other HiltonHotels.主张与区域销售办公室及其他希尔顿酒店进行密切的联系。
Coordinatecommunication between Sales Department and operating departments of thehotel. To update operating departmentsof the hotel to ensure awareness of bookings and sales programs.调整销售部和酒店内部的其他运营部门的沟通,及时更新酒店内部运营部门的信息和销售部门的流程。
Maintaintimely and responsive communication with accounts and prospects.对公司的前景积极地做出相应的反应。