Responsible formanaging daily operation inorder tomeet and exceed customer needs and business requirements; whilst ensuring adherence to service standards andoperating procedures. 负责管理每天的日常运作，以满足并超越客户和业务需求，并同时检视服务标准和经营程序。 Manage daily operations and supervise deliveryto ensureconsistently deliveryof qualitylifestyle experienceto our guests. 管理日常作业，监督服务流程，提供客人一致性高品质的享受及WOW般的体验。 Participate in the selection of Talent. 制定和建立与酒店目标一致的团队。

Responsible forassisting Manager and Assistant Manager inthe supervision of restaurant daily operations in orderto meet andexceed customer needs andbusiness requirements, while ensuring adherence toservice standards and operating procedures. 负责协助经理及副经理监督餐厅日常作息， 以满足并超越客户及业务需求，并同时确保标准的服务流程。 Supervise and inspect restaurantopening and close duties. 监督、检查餐厅开放和关闭工作。 Provide coachingand conducttraining for all reportingTalent to ensure that service standardsare followed. 训练新人、辅导培训以确保高水准的服务品质。 Take ordersfor and serve all food and beverage requestsusing suggestiveselling techniques. 提供高品质的餐饮服务，有效运用建议销售促进收益。 Demonstration Whatever/Whenever attitudewhen respondingto guest request. 以顾客至上的宗旨服务。

1. 运营与服务质量监督参与餐厅与酒吧区域的日常运营，确保服务流程符合标准。在营业高峰期协调服务流程，及时解决运营中出现的问题。确保所有设施、设备完好，并报告任何维护需求。监督食品安全、卫生及安全规程的严格执行。Operations & Service Quality SupervisionSupervise daily operations in the restaurant and bar areas, ensuring service procedures meet established standards.Be present on the floor during peak hours to coordinate service flow and promptly resolve operational issues.Ensure all facilities and equipment are in good working order and report any maintenance needs.Oversee strict adherence to food safety, hygiene, and safety protocols.2. 团队领导与培训协助管理一线服务团队（服务员、调酒师、迎宾员等），包括排班、考勤监督。指导并培训团队成员，确保其掌握产品知识、服务技巧及标准流程。在班次中激励团队，保持积极的工作氛围和高昂的士气。协助进行新员工的入职引导和在岗培训。Team Leadership & TrainingAssist in managing the frontline service team (servers, bartenders, hosts/hostesses, etc.), including scheduling and attendance monitoring.Coach and train team members to ensure proficiency in product knowledge, service skills, and standard procedures.Motivate the team during shifts to maintain a positive work environment and high morale.Assist with the orientation and on-the-job training of new hires.3. 客户体验管理主动与客人互动，处理日常客人咨询、需求及投诉，确保问题得到及时、满意的解决。监督服务团队，确保为客人提供一致、友好且专业的服务体验。收集客人反馈，并及时向管理层汇报重要意见或趋势。Customer Experience ManagementProactively interact with guests, handling routine inquiries, requests, and complaints to ensure timely and satisfactory resolution.Supervise the service team to ensure consistent, friendly, and professional guest experiences.Collect guest feedback and report significant comments or trends to management promptly.

【岗位职责】 1、 负责酒吧的日常经营; 2、建立、健全酒吧的各项管理制度和工作规范； 3、为酒吧的运作提出合理化建议； 4、组织完成酒吧各项经营计划； 5、检查运营情况，督导、落实各项规章制度和工作规范，发现问题及时予以解决； 6、督促员工做好会所所有设施设备的日常保养； 7、审核各种物品的申领，并控制成本； 8、实施培训，提高员工自身素质和工作技能；及时处理客诉、了解客人对酒吧的建议，不断改进服务 【岗位要求】 1、具有XXX以上文化程度XXX年以上同岗位相关工作经验； 2、XXX岁以内，形象气质良好，了解酒水相关知识； 3、熟悉高端酒吧运营管理和服务标准及工作流程； 4、有较高的处理突发事件的应变能力及对客沟通能力； 5、热爱服务工作，工作踏实、认真，有较强的事业心和责任感。

Head of Bar 酒吧负责人 Here at Upper House Chengdu, we don't do ordinary things. Wethrive on the different and the exciting, and yes perhaps a little quirky andwithout doubt, fun. With a dynamic culture and an open door for your feedback, you'renot just filling a role — you're owning it. We provide the training and thefreedom for you to flourish, with leaders who support and encourage you. Thedifference is you. Everyday is a fresh page in our collective story. Ready to join us at Upper House Chengdu? Upper House Chengdu celebrates Chengdu’s historyand looks towards the future through inspired modern design and art. Our Houseis hidden amongst the laneways of Taikoo Li Chengdu and set on former templegrounds, with 100 intimate rooms and 42 serviced apartments, heritagecourtyards, landscaped terraces and a subterranean oasis. It’s an urbansanctuary that surprises and delights around every corner. 嘿，这里是一个有意思的地方。我们爱不同，爱新奇，有很多古灵精怪的想法，每天都乐趣无穷。在这个充满活力的大家庭里，你随时都可以大胆说出你的想法，因为，你不只是员工，更是无可替代的主人翁！为了让你可以自由探索和成长，我们提供丰富多样的培训活动；此外，我们的管理团队也将全力支持你，成为你工作中的坚实后盾。我们相信，有了你的加入，一切都变得更有意义。还犹豫什么？与我们一起开启一段令人期待的旅程吧！ 准备好加入成都居舍了吗？ 成都居舍以成都的古老历史为荣，又通过灵感四溢的现代设计和艺术展望未来。大隐于成都太古里的街巷中，坐落在曾经的庙宇之地，博舍设有100间客房和42间服务式公寓，以及传统庭院、景观露台和地下绿洲。它也是都市中的静修所，处处藏着美好惊喜。 Job Overview This role manages a team to create unique and exceptional memoriesfor our guests. We are committed to providing personalised and delightfulservices through anticipating and fulfilling our guests' needs. Those who aregenuinely passionate about interacting with people, have an ability toestablish connections with warmth and an engaging personality will enjoy thisrole. To make sure the smooth running of the bar in the most efficient andeffective manner delivering the highest possible standard of service, leadingwhole team to achieve common target, and whilst being proactive in maintainingand improving guests’ satisfaction, business, and profitability. Creating ahigh level and creative working bar, train the team to bring up our standardsand become and maintain a well-recognized bar in and outside of Chengdu. 职位概述 这个角色要确保每个客人离开酒店时能够感受到入住期间受到了应有的关照，享用了有特色的美食，获得了风趣亲切的接待，受到了事无巨细般的真诚关照。确保为客人提供高标准的服务，带领整个团队完成共同目标而努力，同时在维持和改善客人满意度，营业额和利润率事项上具有前瞻性。领导并支持酒吧团队，带头贯彻质量标准，始终坚持一致性和诚信原则，具有创造思维，使我们团队中的每个成员都能够超常发挥自己的能力。   Key Responsibilities Welcome to the core of what being a Head of Bar is all about! Here's the quick lowdown on what you'll do day-to-day: ·       To supervise all aspects of the bar, basicoperations, menu creation and other basic skills. ·       To maximize beverage revenue through effectiveup-selling. ·       Working on collaborations, pop-ups, and otherpartnerships. ·       Menu creation, creating the bar its own identityand unique experience. ·       To create a working environment that supportsthe company values. ·       To deliver outstanding customer service. ·       To bring the bar to the next level in terms ofproduct, service, and recognition. 主要职责 让我们直奔主题，了解一下酒吧负责人主要做什么？ 以下是你的日常工作： ·       具有基本的营运监控能力，监督酒吧各个方面。菜单制作等基本技能。 ·       通过有效的促销，增加酒水的收入。 ·       菜单创建，为酒吧创造出独有的特性和独特的体验。 ·       提供出众的对客服务。 ·       在产品、服务和认可方面将酒吧提升到一个新的阶段。 ·       致力于合作、快闪和其他伙伴的关系。 ·       营造出一个与公司价值相符的工作环境。 Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): ·       At least 2 years similar experience in aprevious position in a 5-star Hotel or renowned free-Standing Bar. ·       Effective interpersonal skills team player. ·       Excellent oral and written communication, inboth Mandarin and English. ·       Happy outgoing personality. ·       Goal driven personality, wants to grow andlearn. ·       Be open-minded and creative. The Cherries on Top (Nice-to-Haves): ·       Local knowledge and ability to relate with allnationalities. We've kept it short and sweet – just the essentials you'll need. What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets youapart. If you feel a connection with what we stand for, we're eager to meetyou. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values alignwith your own? Is this the team you've been wanting to join? If your answer isa clear 'YES,' we're excited to get to know you better. 职位要求 在我们眼中，什么样的你，可以把这项工作做得漂亮？ 必备项 ·       具有酒店或独立酒吧类似职位的工作经验2年以上。 ·       掌握有效的互动技能，具有团队精神。 ·       乐观而外向的个性。 ·       目标导向的性格，具有成长和学习的意愿。 加分项 ·       熟悉当地知识，同时可以和不同国籍的人打交道。 简而言之，以上是我们的基本需求。 我们寻找的是：不止有能力，更是有个性的你。 能力可以培养，但个性不可复制，个性是真正让你独特的特质所在。如果这跟你的想法不谋而合，那我们非常期待可以与你聊聊。 1.     灵活应变的你：你不仅不畏惧改变，而且善于应变。我们的文化环境多元且多变，更好激发你的内在活力。 2.     敢于表达的你：你看重开放透明的沟通，敢于大胆说出自己的想法，也勇于接受意见，帮助整个团队在倾听和表达中，得到更好的成长。 3.     充满能量的你：你不仅一身技能，而且充满热情，就像是团队中的能量源泉。你感染和激发身边每一个人，一同追求突破和成就。 在你按下“申请”前，请先暂停一下。想一想，我们的价值观是否真的符合你的个人价值观？这是你心目中的理想团队吗？如果你的回答是一个明确的“是”，那太棒了！我们可以进一步深入，彼此更好地了解一下。让我们一起踏上这个惊喜不断的旅程吧！ Benefits For Every Member of Our Family: ·       Be welcomed for thestylish you, if you got accessories, hair dyes or tattoos! ·       Dine at our teamdining hall and save on meals! ·       Enjoy COMPLIMENTARYroom nights at all of our hotels b’cause, who doesn’t love to travel? ·       Join our wellnessprogramme and healthy pantry to elevate your mental and physical wellbeing! ·       Enjoy an annual, paidWell-being Leave, a day for you to look after yourself, be healthy and behappy! ·       Benefit fromcomprehensive medical and dental benefits, along with annual medical check-ups. ·       Enjoy an appreciative& supportive culture that allows you to be your best self. ·       Speak up & putyour own ideas into actions. Think differently! 福利 对于我们的每一位成员，都可以： 欢迎展现你的时尚风格，无论是配饰、染发还是纹身，都欢迎！ 在我们丰富可口的员工餐厅用餐。 享受我们所有酒店的免费入住，因为谁不喜欢旅行呢？ 丰厚的带薪年假等福利假期，享受工作，更享受生活！ 全面的福利保障，专属于每个同事的商业保险 享受一个欣赏和支持的工作文化，让你展现自己。 时尚舒适的工作装，让你更舒适和自信！ 勇于表达并将自己的想法付诸实践，鼓励创新思维！

岗位概述 PURPOSE OF THE ROLE: 成功地管理独立收支的酒吧，并确保部门运作符合酒店标准及使客人满意。 To manage responsible bars as successful independent profit center, ensuring maximum guest satisfaction consistent with hotels standards. 岗位描述 Job Description: 1.管理每日开餐和收当存货量，监督服务水平和出品质量，确保所有品牌标准及品牌项目到位。 Conduct daily opening/closing inventory, oversee service level and product quality, ensure all brand standards and brand programs are in place. 2.更新酒单，提交月度推广计划、月度P&L报告、推广差评、客用报告、培训计划等，完成竞争对手的调查。 Update wine menu, submit monthly promotion plan, P&L and Expense report, promotion critique, amenity report, training schedule, ect. and finish competitor survey. 3.分配工作给下属并且实时的检查工作情况，每日班前开早会及与员工分享信息，控制和检查每日的运作。 Assign responsibilities to subordinates and to check their performance periodically, conduct pre-shift briefing to ensure information sharing, control and check daily operation. 4.完成上级领导安排的其他工作任务。 Complete other tasks assigned by the superior leader. 岗位要求 Requirements: 1.大专或大专以上学历。 Diploma degree or above. 2.具有良好的中英文口头和书面沟通能力。 Good oral and written communication skills in both Chinese and English. 3.拥有1年及以上相同岗位工作经历优先。 More than 1 year of relevant working experience preferred.

大专及以上学历至少 3-5 年国际酒店相关工作经验具备出色的餐饮服务技能英语听说读写流利具备良好的服务热情与积极性

岗位职责1、 负责酒吧的日常经营;2、建立、健全酒吧的各项管理制度和工作规范；3、为酒吧的运作提出合理化建议；4、组织完成酒吧各项经营计划；5、检查运营情况，督导、落实各项规章制度和工作规范，发现问题及时予以解决；6、督促员工做好会所所有设施设备的日常保养；7、审核各种物品的申领，并控制成本；8、实施培训，提高员工自身素质和工作技能；及时处理客诉、了解客人对酒吧的建议，不断改进服务岗位要求1、具有大专以上文化程度2X年以上同岗位相关工作经验； 2、45岁以内，形象气质良好，了解酒水相关知识； 3、熟悉高端酒吧运营管理和服务标准及工作流程； 4、有较高的处理突发事件的应变能力及对客沟通能力； 5、热爱服务工作，工作踏实、认真，有较强的事业心和责任感。

【岗位职责】1、参与天韵吧日常运营工作，确保服务流程规范化和标准化执行2、协助指导服务团队，提升员工服务技能与宾客满意度3、协助处理宾客投诉及突发事件，维护酒店品牌形象4、监控餐厅设备维护及卫生标准，确保符合酒店要求5、协助部门经理完成经营指标，控制运营成本 【岗位要求】1、具备酒水、餐厅或相关领域基础知识2、优秀的团队管理能力，有同岗位工作经验3、出色的沟通能力，基础英语会话能力4、熟悉高端餐饮服务标准及操作流程5、具备较强的突发事件处理能力和客户服务意识6、仪表端正，符合酒店职业形象

Primary Responsibilities主要职责 ·In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known. ·Strictly implement hygiene standards, keep the bar and operation area clean and tidy, and meet food safety requirements. ·Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests. ·Prepare various classic cocktails, innovative beverages and non-alcoholic drinks according to the standard recipe. ·Familiar with various types of spirits, such as whisky and wine, and proficient in cocktail mixing. ·Strictly implement the management of beverage inventory, conduct daily beverage inventory checks and replenish consumables. ·当经理不在场时，负责人才的监督和管理指导，确保部门的正常运行。 ·严格执行卫生规范，保持吧台及操作区域干净整洁，符合食品安全要求。 ·保持高水平的酒店产品和服务知识，以便向客人解释和介绍相关的服务设施。 ·根据标准配方调制各类经典鸡尾酒、创新饮品及无酒精饮料 ·熟悉各类烈酒、威士忌、葡萄酒，精通鸡尾酒的调配 ·严格执行酒水库存管理做好每日酒水盘点及耗材补充 Knowledge and Experience知识和经验 ·Master various knowledge about alcoholic beverages and cocktail-making techniques, and be familiar with the mainstream methods of cocktail preparation. ·Good oral and written communication skills ·Min 2-year experience in hotel engineering operation in similar capacity, preferably with international hotel chain ·Associate degree or above ·Experienced in all aspects of restaurants service ·掌握各类酒水知识及调酒技术，熟悉主流鸡尾酒调制方法 ·良好的口头及书面沟通能力 ·至少2年酒店相关运做经验，最好具有国际连锁酒店工作经验 ·全日制大专（含）以上学历 ·餐饮服务的各方面丰富经验

1. 运营管理与服务监督 (Operations Management & Service Supervision)协助经理监督餐厅及酒吧的日常运营，确保服务流程顺畅高效。Assist the Manager in overseeing the daily operations of the restaurant and bar, ensuring smooth and efficient service flow.在营业时段进行积极的楼面管理，迎接客人，监督服务环节，及时处理客人咨询与投诉。Conduct active floor management during service hours, greeting guests, supervising service delivery, and promptly addressing guest inquiries and complaints.确保所有服务与出品符合酒店的品牌标准、卫生法规及安全政策。Ensure all services and outputs comply with the hotel's brand standards, health regulations, and safety policies.管理餐厅预定系统，合理协调台位，优化翻台率及座位使用率。Manage the restaurant reservation system, coordinate table allocations effectively, and optimize table turnover and seating capacity.2. 团队管理与培训 (Team Management & Training)协助招聘、培训、排班及评估一线服务团队成员（服务员、调酒师、迎宾员等）。Assist in recruiting, training, scheduling, and evaluating front-line service team members (servers, bartenders, hosts/hostesses, etc.).指导并监督团队成员，确保其掌握产品知识、服务流程及销售技巧。Coach and supervise team members to ensure mastery of product knowledge, service procedures, and selling techniques.协助培养积极的团队文化，提升员工士气、敬业度与协作精神。Help foster a positive team culture, enhancing staff morale, engagement, and collaboration.在经理不在时代理其职责，领导团队完成运营目标。Assume managerial duties in the Manager's absence, leading the team to achieve operational goals.3. 财务与成本控制 (Financial & Cost Control)协助监控营业收入、平均消费、成本率等关键财务指标。Assist in monitoring key financial metrics such as revenue, average check, and cost percentages.监督现金处理、账单核对及每日营业报表的准确性。Oversee cash handling, bill verification, and the accuracy of daily sales reports.参与库存管理，协助控制酒水、食材及其他运营成本，减少损耗。Participate in inventory management, assisting in the control of beverage, food, and other operational costs to minimize waste.协助策划并执行促销活动以提升销售额。Assist in planning and executing promotional activities to drive sales.4. 质量保证与客户关系 (Quality Assurance & Guest Relations)持续检查环境设施、餐具摆设、食品酒水出品及员工仪容仪表的质量。Continuously inspect the quality of the environment, table settings, food & beverage presentation, and staff grooming.主动与客人互动，收集反馈，处理紧急情况，维护良好的客户关系。Proactively interact with guests, gather feedback, handle emergencies, and maintain positive guest relationships.协助管理社交媒体或平台上的客户评价，并及时回应。Assist in managing and responding to guest reviews on social media or relevant platforms.5. 行政与协作 (Administration & Collaboration)协助完成排班、考勤、人事等相关行政工作。Assist in completing administrative tasks related to scheduling, attendance, and personnel matters.作为与厨房、财务、人力资源、安保等其他部门沟通的桥梁。Act as a liaison for communication with other departments such as Kitchen, Finance, Human Resources, and Security.参加管理会议，并提供运营改进建议。Attend management meetings and provide suggestions for operational improvements.任职要求概要 (Key Requirements):通常要求具备酒店管理或相关领域学历，及数年高档餐厅/酒吧服务与管理经验。出色的领导、沟通和人际交往能力。精通餐饮服务流程、酒水知识及成本控制。能在高压环境下工作，灵活应对班次（包括夜晚、周末及节假日）。

1. 饮品创意与标准制定 / Beverage Innovation & Standard Setting主导研发、设计并定期更新符合Aura品牌定位的特色鸡尾酒单，确保其创意性、故事性与商业性的平衡。Lead the development, design, and regular updating of the signature cocktail menu in line with Aura's brand positioning, ensuring a balance of creativity, narrative, and commercial viability.建立并严格维护所有饮品（包括经典鸡尾酒、特色鸡尾酒、烈酒、葡萄酒及无酒精饮料）的标准化配方、制作流程与呈现规范。Establish and strictly maintain standardized recipes, production procedures, and presentation guidelines for all beverages (including classic cocktails, signature cocktails, spirits, wines, and non-alcoholic drinks).密切关注全球调酒趋势与本地市场喜好，引入创新技术与理念，保持酒单的领先性与吸引力。Closely follow global mixology trends and local market preferences, introducing innovative techniques and concepts to keep the menu cutting-edge and attractive.2. 吧台运营与质量管理 / Bar Operations & Quality Control全面管理吧台的日常运营，确保高效、流畅的服务流程，尤其在现场爵士乐表演的高峰时段。Oversee the daily operations of the bar, ensuring efficient and smooth service flow, especially during peak hours with live jazz performances.监督所有饮品的出品质量、口感、一致性及视觉呈现，亲自处理复杂或VIP客人的订单。Supervise the quality, taste, consistency, and visual presentation of all beverage outputs, personally handling complex or VIP guest orders.严格执行卫生、安全及合规标准，确保吧台区域符合所有健康法规与公司政策。Enforce strict hygiene, safety, and compliance standards, ensuring the bar area meets all health regulations and company policies.管理与维护所有吧台设备、工具及器皿，确保其处于最佳工作状态。Manage and maintain all bar equipment, tools, and glassware, ensuring they are in optimal working condition.3. 团队领导与培训 / Team Leadership & Training负责培训，及评估调酒师及酒吧服务员团队。Be responsible for training and evaluating the team of bartenders and barbacks.制定并实施持续的培训计划，涵盖调酒技术、产品知识（烈酒、利口酒、葡萄酒等）、风味搭配、客户服务及销售技巧。Develop and implement ongoing training programs covering mixology techniques, product knowledge (spirits, liqueurs, wines, etc.), flavor pairing, customer service, and sales skills.打造积极、专业、富有创意的团队文化，激励团队成员追求卓越，并提供职业发展指导。Foster a positive, professional, and creative team culture, motivating team members to pursue excellence and providing career development guidance.主持班前例会，传达每日特色、库存情况、活动信息及服务重点。Conduct pre-shift briefings to communicate daily specials, inventory status, event information, and service priorities.4. 库存与成本控制 / Inventory & Cost Control全面负责酒吧的库存管理，包括烈酒、啤酒、葡萄酒、调酒辅料及易耗品。Take full responsibility for bar inventory management, including spirits, beer, wine, mixers, and consumables.执行严格的库存盘点制度，分析用量数据，管控损耗，确保库存准确性与安全性。Implement strict inventory counting procedures, analyze usage data, control wastage, and ensure inventory accuracy and security.监控饮品成本率，通过优化配方、采购建议及杜绝浪费来实现成本控制目标。Monitor beverage cost percentages and achieve cost control targets through recipe optimization, procurement suggestions, and waste elimination.协助管理层制定采购计划，并与供应商保持有效沟通。Assist management in formulating purchasing plans and maintain effective communication with suppliers.5. 客户体验与销售推动 / Guest Experience & Sales Drive作为酒吧的形象代表，主动与客人互动，特别是常客与重要宾客，建立牢固的客户关系。As the ambassador of the bar, proactively interact with guests, especially regulars and key clients, to build strong relationships.通过专业的品酒推荐、鸡尾酒故事讲解及个性化的服务，显著提升宾客体验与消费额。Significantly enhance guest experience and spending through professional tasting recommendations, cocktail storytelling, and personalized service.推动特色鸡尾酒、高端烈酒及套餐的销售，协助达成酒吧的营收目标。Drive the sales of signature cocktails, premium spirits, and set menus to help achieve the bar's revenue targets.专业、及时地处理宾客的咨询、反馈或投诉。Handle guest inquiries, feedback, or complaints professionally and promptly.6. 活动协作与品牌推广 / Event Collaboration & Brand Promotion与爵士乐队及活动策划团队紧密协作，根据演出主题或特定活动（如发布会、私人派对）设计定制化饮品或主题酒单。Collaborate closely with jazz bands and the event planning team to design customized drinks or thematic menus based on performance themes or specific events (e.g., launch parties, private events).代表酒吧参与媒体活动、行业比赛或客座调酒项目，提升酒吧的行业影响力与品牌知名度。Represent the bar in media events, industry competitions, or guest bartending projects to enhance the bar's industry influence and brand awareness.协助管理酒吧的社交媒体形象，提供专业的饮品内容。Assist in managing the bar's social media presence by providing professional beverage-related content.

岗位职责：1. 负责开餐前的准备工作，布置餐厅和餐桌、摆台及补充各种物品。2. 迎接问候宾客，并将其领入座位并协助领班或餐厅经理对客订座，并合理分配。3. 熟知酒水、菜单、食品配方及其它方面的知识，以向宾客推荐各种食品及饮料。4. 依照餐厅制定的标准程序和方法为宾客提供优质的酒水服务，负责回答客人的问询和推荐。5. 向宾客提供符合瑞吉标准的奢华服务。岗位要求：1.一定的酒水知识。2.经过餐饮服务培训，有一定的日常英语会话能力。3.工作主动、热情、认真，责任心较强。

1. 对五行或其他指定的店面的日常运营负责，确保在饭店的框架体系内顺利的有盈利的运营。2. 帮助朝着财务良性方向发展 3. 协助确保计划被准确及时的完成 4. 协助保持一支护自觉性和受过良好训练的员工队伍。

【岗位职责】1、具体实施对大堂吧的日常营运管理工作。2、负责制定大堂吧工作计划，并有效组织实施。3、每日参与并检查、指导大堂吧工作执行情况，及时发现问题、处理问题并做好记录。4、负责主持大堂吧每日例会；参加大堂吧/酒吧每周周会、每月月会、楼面协调会、餐饮部经营分析会，并确保上情下达、下情上呈。5、负责部门新员工培训和员工的在岗培训工作，确保员工的素质、技能符合岗位要求。6、合理调配人力，保证部门日常工作的人员配置并保持楼面清洁卫生和服务质量水准。7、负责作业前菜单或工作单的查看，主动了解每位客人对服务和出品的特殊要求，并及时将信息传达给服务人员和出品部门，且须一一检查落实。8、全程负责并参与每次的VIP服务，服务结束后，及时召集服务人员工进行总结。9、依据客人需求对大堂吧各项管理制度、政策以及部门操作程序、出品及服务标准提出有建设性的意见和建议。10、与餐饮部其他部门的有效协调和沟通，使工作顺利进行。11、与客人建立良好的公共关系，并及时处理发生在部门的各类投诉、意外和突发事件。12、关注市场，积极参与部门经营推广方案的讨论，并提出对经营有建设性的建议。13、参与部门营运现场的操作、检查、监督，并及时予以工作指导。14、对直接下属进行约谈和工作评估，并适时有效的激励各级员工士气。15、定时与成控部主管联系，确保大堂吧酒水成本得到有效控制。16、与营业部及其他部门密切联系出色完成各项接待任务。17、负责执行大堂吧设备、设施的维护保养工作，使之经常处于完好的状态并得到合理的使用，防止事故发生。18、负责检查大堂吧员工个人、区域环境等卫生及员工操作安全状况，贯彻执行饮食卫生制度，确保部门各项卫生及安全措施的实施。【岗位要求】1、同岗位工作经验1年以上2、工作认真负责，并有一定的管理水平和经营理念3、懂各种酒水知识，有一定英语对话能力

岗位职责 1 确保贯彻执行酒店的品牌标准 2 全面负责酒吧的运营 3 与餐饮部副总监和总监密切合作确保完成预算目标并且有效的控制成本 4 不断寻求市场和公关方面的机会以加强关注力并最终带来生意 任职要求 1 具有国际奢华酒店工作背景优先  2 良好的英语口语及书写能力 3 具备良好的领导力及应变能力 4 具备专业的调酒师知识储备与能力

岗位职责： 1、按时做好营业前的各项准备工作，并按要求设酒水服务台 2、了解和掌握酒水知识，根据鸡尾酒菜单调制经典的鸡尾酒，所有制作饮品遵循餐厅标准鸡尾酒配方 3、掌握咖啡，茶等饮料操作和知识 4、遵循吧台的出品标准和工作流程 5、营运过程中确保饮品服务顺畅 6、熟知并且遵循餐厅卫生安全条例 7、负责吧台机械设备的清理和保养 8、负责店内日常酒水盘点工作，核对酒水数量，准确下单 职位要求： 1、至少两年同岗位工作经验 2、热情，有礼貌，愿意帮助同事和客人 3、对鸡尾酒，烈酒，葡萄酒有充分了解 4、仪容整洁，热情，自信，善于交集，有很强的个性和做事态度

岗位职责: Operate Excellently卓越运营 1. Participate in hotel management and decision-making, collect information and provide decision support 参与酒店经营管理与决策，收集信息并提供决策支持 2.Participate in the formulation of hotel operation development strategy, responsible for the implementation and improvement of hotel strategic planning 参与制定酒店经营发展战略，负责酒店战略规划的实施及改进 3.Collect and analyze guest feedback for use in business decisions; Ensure associate recognize the importance of exceeding guest expectations 收集整理并分析客人反馈以运用于商业决策；确保员工认识到超越客人期待的重要性 4. Understand internal and external financial metrics; Manage the overall financial performance, analyze financial data for reasonable investment and strategic deployment 了解内部及外部的财务指标，管理整体的财务表现，分析财务数据进行合理投资及战略部署 5. Optimize work processes to add value to revenue and operations 优化工作程序，为收益及运营增值 6.Management drives the achievement of departmental objectives 管理推动部门目标的完成 7.Rational utilization and optimization of resources of various departments 合理利用及优化各部门资源 8.Coordinate departmental budgets and analyze departmental financial statements 统筹部门预算，分析部门财务报表 9.Complete other tasks assigned by superiors 完成上级交代的其他工作任务 任职资格: English Fluent in both writing and speaking 流利的英语说、写能力 With 3 years and above 5 starts hotel working experience at Bar operation 具有5星级以上酒店酒吧同等5年以上相关工作经验 Good Leadership skills 良好的领导能力 Good organization skills 良好的组织能力 High energy level with presentation skills 具备优秀展示技巧

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team