OPERATIONS 运营
1. Preparation of the yearly department budget by usinghistory & forecasting techniques to develop an aggressive budget thatreflects the achievable capabilities.
通过回顾和预测的方法，准备部门的年度预算。
2. Accurately forecast business demands to ensure efficientstaffing & food production
精确预计生意情况并有效安排员工和食品。
3. To ensure have the efficient scheduling of management& associates.
确保有效的安排所有人员的排班表。
4. To ensure have the awareness & enforcement of allMarriott S.O.P.’s & Property L.S.O.P.’s.
确保了解和执行万豪酒店的标准和程序。
5. Enforce operational Standards that are periodicallyreviewed & updated.
确保运营标准周期性的回顾和更新。
6. Be responsible for maintaining outlet safety andsanitation standards at all times.
始终保持部门的安全和卫生随时达到标准。
7. Enforce Marriott’s 70-point sanitation checklist byhaving all outlets inspected on a monthly basis.
执行万豪的70项卫生清洁标准，每月以该标准对部门进行检查。
8. Be responsible for asset management of all outletproperty & facilities.
负责部门固定资产的管理。
9. Conduct a preventative maintenance inspection on amonthly basis.
做好每月预防性的检查工作。
10. Enforce Marriott’s Principles of Hospitality at alltimes.
始终贯彻万豪热情好客的原则。
11. To be an example to lead staffs getting success indeed.
要成为员工的榜样、深入到员工之中去引导员工取得成功。
12. Assist Chef to compile the regular and promotional menusin a costly manner.
协助总厨进行日常菜单和增进菜单的编写。
13. Set up a system to monitor the inventory of China,Silver & Glass daily and lock the
properly.
建立每日核查瓷器，银器，玻璃器皿的系统，并妥善保管。
14. To carry out any other dutiesand responsibilities as assigned.执行分派的其他工作。
HUMAN RESOURCES 人力资源
1. Develop and implement management training plans forsubordinate managers and supervisors on a quarterly basis in conjunction withHRD.
与人力资源部共同制定和实施对下级经理、主管的季度管理培训计划。
2. Conduct a departmental daily “15 Minute” trainingprogram & Taste Panel.”
实行部门每天十五分钟的培训和试餐。
3. To be responsible for the execution of all associateperformance reviews in a professional and timely manner.
从专业的角度为所有的员工做工作评估。
4. Be responsible for all aspects of associate managementincluding hiring, discipline in conjunction with the Assistant Director of Food& Beverage.
与餐饮副总监共同负责所有与员工有关的事宜，包括招聘、培训和处罚员工。
5. Conduct an effective monthly associate meeting withminutes and P&A forwarded to the ADFB and DOFB.
每月组织有效的员工会议，要有相关会议记录并抄送餐饮副总监及餐饮总监。
6. To supervise the completion & critique of the wageprogress report on a weekly basis.
监督每周编辑工资（考勤）报表。
7. Practice “open door” policy to all associates.
运用“开放”的态度对待所有员工。
8. Have monthly Rap Session for the all trainees andassociates to understand their concerns to retain.
每月对所有员工和实习生进行一对一的访谈，了解他们的需要。
ADMINISTRATIVE 行政
1. Be responsible for all accounting and billing proceduresin the outlets.
负责所有财务的程序在本部门得到执行。
2. Be responsible for the accurate supervision of theassociate time control and payroll systems by working with Accounting and HRD.
通过与会计和人力资源部的工作，确保员工工作时间和薪水准确无误。
3. To plan outside associate’s activity to promote teamworkperiodically.
定期计划员工社外集体活动以促进团对精神。
4. Promote positive inter-departmental relations throughcandid communication and cooperation.
通过坦率的交流与合作促进部门内部的关系。
5. Respond to guest inquiries or concerns within 24 hoursin what is deemed the appropriate manner.
对于顾客的询问/关注，应在24小时内予以适当的答复。
6. Perform any reasonable request made of management whichis not life threatening or against the law.
在不涉及生命安全和违反法律的情况下，完成管理层布置的其他工作任务。
7. Complete the yearly Associate Opinion Survey, AnnualAppraisal and Leadership Performance Process in a timely manner.
及时协助完成每年的员工意见调查，年终评估和领导成绩评估工作。
MARKETING 营销
1. Be aware of all MarriottGuest Incentive programs and the correct accounting procedures pertaining tothem.
了解所有的万豪奖励计划和与之相关的记分程序.
2. Develop & execute plans and actions for themarketing of the outlet.
制定营销计划并把他推向市场。
3. Be aware of competitors in the market & complete acompetition analysis on a quarterly basis.
了解竞争对手，每个季度作一次市场竞争分析报告。
