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  • 上海 | 3年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 2000人以上
    发布于 04-23
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    Job Description: 1. Fully utilize available tools and systems to maximize revenue. 2. Responsible for the continual development, implementation and monitoring of sales strategies through historical & current data and future trends to assist with corporate performance decisions.  3. Review hotel's market performance using STR & other performance-based reporting, demand analysis, and other sources.  4. Review short and long term revenue forecasts and identifying areas of opportunity and strategies to improve revenue performance.  5. Understand the synergies and efficiencies of the available distribution channels and use the resources to increase revenue for the hotel. 6. Establish and maintain meaningful external and internal relationships with stakeholders and partners. 7. Working closely with field performance support and regional revenue to develop and drive hotel promotions for better revenue performance. 8. Achieve Rate parity. 9. Assists in developing the annual budget to meet/exceed hotel goals. 10. Update Promo brief coordinate all promotion launches. 11. Review and coordinate room type modifications to maximize revenue opportunities. 12. Review and assist hotel on market positioning, revenue performance projections, rate structure, and strategies. 13. Rate structure review annually and whenever necessary. 14. T&C review annually and whenever necessary. 15. Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established BTHR standards  Job Requirements: Minimum 3 years of relevant experience Possesses experience in hospitality revenue management, distribution and/or reservations Possesses proficiency level of analytical and problem-solving skills Possesses visible interest in numbers and systems
  • 上海-浦东新区 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 帅哥多
    • 美女多
    • 包吃包住
    • 年终奖
    国际高端酒店/5星级 | 100-499人
    发布于 09:14
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    • 投递简历
    【岗位职责】 1、预测市场需求,为酒店争取市场关键时机。 2、争取公司收益最大化,提高市场份额,同时取得更好的收益。 3、与预订部及销售团队紧密合作以推动针对性收入,在个人和团队预定中始终坚持高标准的客服理念。 4、始终能对环境竞争,优化每间可销售客房的平均收益。 5、相应敏锐的洞察力,在公司里利用收入管理策略的眼光来领导团队。 6、适当调节以保证酒店房间销售和收益最大化,按照标准执行并记录。 7、监督酒店房间预订流量,节假日、特定时间段、OTA平台等价格展示情况,并确保操作系统与公司标准相一致。 8、具备制订和执行营业预算及经营计划的能力。 9、具备制订符合公司总体营业目标及行动方案的能力。 10、负责跟踪和分析预订流程,团队流量,特别关注和加强团队预留房管理,更好的做好团队适度减量,最大程度提高收益。 11、根据公司收益情况做出分析,召开公司收益管理分析会。 【岗位要求】 1、2年以上星级综合酒店销售经理或连锁酒店收益经理岗位工作经验; 2、具有团队协作能力和管理能力; 3、有较强的创新意识和创新思维; 4、出色的沟通、计划管理和问题解决能力; 5、对市场不断变化较有很好的敏感性; 6、具有一定的英语听说读写能力。
  • 上海 | 5年以上 | 本科

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    • 五险一金
    • 带薪年假
    • 午餐补贴
    • 年度旅游
    • 一周休两天
    • 员工生日礼物
    • 节日礼物
    • 技能培训
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 04-23
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    • 投递简历
    岗位职责 Job Responsibility 1、 预测市场需求,为酒店争取市场关键时机。 Predict market demand and seize key market opportunitiesfor the hotel. 2、 协助各下属酒店公司收益最大化,提高市场份额,同时取得更好的收益。 Assist each subordinate hotel company to maximize itsprofits, increase its market share and achieve better profits. 3、 与下属酒店公司预订部及销售团队紧密合作以推动针对性收入,在个人和团队预定中始终坚持高标准的客服理念。 Work closely with the hotel company reservations andsales team to drive targeted revenue, and always maintain high standards ofcustomer service in individual and group reservations. 4、 始终能对环境竞争,优化每间可销售客房的平均收益。 Always be able to compete against the environment andoptimize average revenue per available room. 5、 相应敏锐的洞察力,在公司里利用收入管理策略的眼光来领导团队。 With corresponding keen insight, lead the team with arevenue management strategy perspective in the company. 6、 适当调节以保证酒店房间销售和收益最大化,按照标准执行并记录。 Makes appropriate adjustments to ensure maximum hotel room sales and revenue,performs according to standards and records. 7、 监督各酒店公司房间预订流量,节假日、特定时间段、OTA平台等价格展示情况,并确保操作系统与公司标准相一致。 Monitor each hotel company'sroom booking traffic, price display during holidays, specific time periods, OTAplatforms, etc., and ensure that the operating system is consistent withcompany standards. 8、 具备制订符合下属酒店公司总体营业目标及行动方案的能力。 Ability to formulate overall business objectives and action plans that areconsistent with the subordinate hotel companies. 9、 负责跟踪和分析预订流程,团队流量,特别关注和加强团队预留房管理,更好的做好团队适度减量,最大程度提高收益。 Responsible for tracking andanalyzing the booking process, team traffic, paying special attention to andstrengthening the management of team reserved rooms, and better reducing theteam's volume to maximize revenue. 10、根据下属各酒店公司收益情况做出分析,每周召开收益信息会,每月召开下属各酒店公司收益管理分析会。 Make an analysis based on the revenue situation of each subordinatehotel company, hold a revenue information meeting every week, and hold arevenue management analysis meeting for each subordinate hotel company everymonth. 岗位要求 Job Requirements 1、 五年以上国际星级酒店收益相关岗位工作经验; More than five years of working experience in revenue-related positions ininternational star-rated hotels; 2、 具有团队协作能力和管理能力; Have teamwork andmanagement skills; 3、 有较强的创新意识和创新思维; Have strong innovation awareness and innovative thinking; 4、 出色的沟通、计划管理和问题解决能力; Excellent communication,program management and problem-solving skills; 5、 对市场不断变化较有很好的敏感性; Have good sensitivity tothe constant changes in the market; 6、 具有一定的英语听说读写能力。 Possess certain Englishlistening, speaking, reading and writing skills.
  • 收益经理

    1万-1.5万
    上海-长宁区 | 2年以上 | 大专 | 提供吃

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    国内高端酒店/5星级 | 100-499人
    发布于 04-24
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    岗位职责: 1、分析短期和长期预测,分析库存和价格趋势,包括入住率、目标、产品线和战略销售目标。分析和监控营销渠道、重点及其他客户的生产。 2、支持酒店并保持所有主要分销渠道的价格平等。 3、根据需要更新所有分销渠道,并限制价格或库存。 4、接受所有确定的和初步协商的团队预订,并向决策层提供每项预订将如何影响入住率、平均房价和客房利润的合格分析。 5、探索并提供不同市场组合,在不增加成本的情况下刺激额外收入。 6、每周通过各类渠道对竞争进行监控和分析,以确定销售策略和新兴趋势。 7、为预订部销售开发、组织和实施工作培训。 8、每周召开一次收入管理会议,对当前120天的预订期进行评估,以确定合适的价格和可用性控制,提出结果与决策概要,并引导对未来问题的讨论。 9、负责维护任何有助于收益管理的软件程序。 10、监督和评估对预订部、销售部或会议服务的内部激励计划的有效性。然后向上级总监以及总经理提供清晰的回报分析。 岗位要求: 1、至少两年以上品牌酒店收益经理岗位工作经验,五星级酒店、轻奢酒店优先考虑。 2、具有良好的同行业酒店的销售信息收集及收益分析能力。 3、熟练掌握收益管理原理和实践,了解酒店行业的最新趋势。 4、具有一定的英语听说读写能力。 5、有筹开经验者优先考虑。
  • 上海 | 经验不限 | 学历不限

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    • 五险一金
    • 带薪年假
    • 午餐补贴
    • 年度旅游
    • 一周休两天
    • 员工生日礼物
    • 节日礼物
    • 技能培训
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 04-23
    • 收藏
    • 投递简历
    岗位职责 Job Responsibility 1、 预测市场需求,为酒店争取市场关键时机。 Predict market demand and seize key market opportunitiesfor the hotel. 2、 协助各下属酒店公司收益最大化,提高市场份额,同时取得更好的收益。 Assist each subordinate hotel company to maximize itsprofits, increase its market share and achieve better profits. 3、 与下属酒店公司预订部及销售团队紧密合作以推动针对性收入,在个人和团队预定中始终坚持高标准的客服理念。 Work closely with the hotel company reservations andsales team to drive targeted revenue, and always maintain high standards ofcustomer service in individual and group reservations. 4、 始终能对环境竞争,优化每间可销售客房的平均收益。 Always be able to compete against the environment andoptimize average revenue per available room. 5、 相应敏锐的洞察力,在公司里利用收入管理策略的眼光来领导团队。 With corresponding keen insight, lead the team with arevenue management strategy perspective in the company. 6、 适当调节以保证酒店房间销售和收益最大化,按照标准执行并记录。 Makes appropriate adjustments to ensure maximum hotel room sales and revenue,performs according to standards and records. 7、 监督各酒店公司房间预订流量,节假日、特定时间段、OTA平台等价格展示情况,并确保操作系统与公司标准相一致。 Monitor each hotel company'sroom booking traffic, price display during holidays, specific time periods, OTAplatforms, etc., and ensure that the operating system is consistent withcompany standards. 8、 具备制订符合下属酒店公司总体营业目标及行动方案的能力。 Ability to formulate overall business objectives and action plans that areconsistent with the subordinate hotel companies. 9、 负责跟踪和分析预订流程,团队流量,特别关注和加强团队预留房管理,更好的做好团队适度减量,最大程度提高收益。 Responsible for tracking andanalyzing the booking process, team traffic, paying special attention to andstrengthening the management of team reserved rooms, and better reducing theteam's volume to maximize revenue. 10、根据下属各酒店公司收益情况做出分析,每周召开收益信息会,每月召开下属各酒店公司收益管理分析会。 Make an analysis based on the revenue situation of each subordinatehotel company, hold a revenue information meeting every week, and hold arevenue management analysis meeting for each subordinate hotel company everymonth. 岗位要求 Job Requirements 1、 五年以上国际星级酒店收益相关岗位工作经验; More than five years of working experience in revenue-related positions ininternational star-rated hotels; 2、 具有团队协作能力和管理能力; Have teamwork andmanagement skills; 3、 有较强的创新意识和创新思维; Have strong innovation awareness and innovative thinking; 4、 出色的沟通、计划管理和问题解决能力; Excellent communication,program management and problem-solving skills; 5、 对市场不断变化较有很好的敏感性; Have good sensitivity tothe constant changes in the market; 6、 具有一定的英语听说读写能力。 Possess certain Englishlistening, speaking, reading and writing skills.
  • 收益经理

    8千-1万
    上海-浦东新区 | 经验不限 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 包吃包住
    • 员工生日礼物
    • 岗位晋升
    • 节日礼物
    • 每周双休
    • 领导好
    • 人性化管理
    国际高端酒店/5星级 | 50-99人
    发布于 04-24
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    • 投递简历
    【岗位职责】 1、预测市场需求,为酒店争取市场关键时机。 2、监督各酒店公司房间预订流量,节假日、特定时间段、OTA平台等价格展示情况,并确保操作系统与公司标准相一致。 3、负责跟踪和分析预订流程,团队流量,特别关注和加强团队预留房管理,更好的做好团队适度减量,最大程度提高收益。 4、根据酒店收益情况做出分析,召开收益酒店收益管理分析会。 【岗位要求】 1、至少3年以上收益经理岗位工作经验,有万豪品牌酒店工作经验优先; 2、有较强的创新意识和创新思维; 3、出色的沟通、计划管理和问题解决能力; 4、对市场不断变化较有很好的敏感性; 5、具有一定的英语听说读写能力。
  • 上海-静安区 | 3年以上 | 本科 | 食宿面议

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    • 人性化管理
    • 专业培训
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 气派年终奖
    • 职业发展快
    • 管理规范
    国际高端酒店/5星级 | 500-999人
    发布于 04-21
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    Jing An Shangri-La, Shanghai Jing An Shangri-La, Shanghai is located right in the heart of the Jing An central business District, it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transport, including direct underground passages to the Metro Lines 2 ,7 and 14. Its prime downtown location provides extensive convenient transportation coverage.   We are currently looking for a Director of Revenue Management to join us.    As a Director of Revenue Management, we rely on you to: Maximize overall hotel revenues and drive market share, through the development and implementation of effective inventory, pricing and distribution strategies based on future demand forecasts, current trends and historic data. Make profitability a key factor in all decision-making processes. Develop inventory and pricing strategies for all market segments and channels, taking. Recommend actions to drive the most profitable business mix. Recommend on demand generating activities, tactical campaigns and marketing efforts to maximize performance on both low and high demand periods. Establish and own the effective rate structure for rooms and events across all market segments, in accordance with the corporate guidelines. Understand general market conditions and competitor's pricing strategies, react to any changes to maximize hotel performance and pricing accordingly. Understand the various distribution channels, including costs and connectivity. Effectively monitor and support rate parity, inventory- and data integrity across all channels. Lead inventory management and controls for rooms and function space, including room allocations, overbooking limit, optimize room type mix and utilization (paid/stayed) and displacement analysis.Participate in pricing for events, F&B menus, spa treatments and other operating departments. Monitor hotel performance, such as market share, segmentation and channel mix, forecasting accuracy, pace, channel profitability, etc to identify trends and coordinate actions accordingly. Produce an accurate 12-month rolling forecast for all revenue streams on monthly basis (day-by- day forecast for rooms as minimum). Review and update the rooms forecast for the active booking window on a weekly basis. Communicate the forecast with key stakeholders for operational, financial and strategic purposes. Ensure hotel's competitive set remains relevant, recommend changes where applicable. Engage with the automated Business Intelligence tools provided, using the information available to take data-driven decisions and calculated risks to increase revenue and profitability. Share details about hotel performance with hotel and regional team on a monthly basis and provide them with insights and comments to interpret the results, highlighting risks and opportunities plus possible actions to take. Participate in business reviews and annual budget process. Lead the discussion related to revenue strategies, performance and market share. Responsible for the effective implementation and compliance with all SLIM standards, policies and procedures related to Revenue Optimization or otherwise. Effective utilization and execution of all RO tools and systems, such as IDeaS, PMS, Blueprint, STR, Demand360, Rate360, Agency360,TrustYou and others. Understand other distribution tools such as SynXis and ORS, as well as Delphi for group & catering. Lead the implementation and utilization of any future tools. Ensure compliance with Best Rate Guarantee on internal channels. Maintain integrated pricing through all segments and channels. Act upon any instructions, forecasting, system configuration and other corporate requests within the deadline provided. Supervise and coordinate rate loading to be executed within the deadlines set. Lead the hotel's weekly and monthly Revenue strategy meeting and participate in any commercial business review meetings. Clearly articulate the strategic vision and tailor the message to the relative audience. Act as a resource for hotel team, owner and asset management on RO related topics. Be a business partner for other disciplines, represent the value of RO and build bridges to inspire cross-collaboration. Engage and align with key stakeholders to create support for change. Share best practices with peers, Area Director RO, Regional VPRO and/or SLIM RO team. Represent Shangri-La, it's corporate values and Revenue Optimization philosophy in industry events. Be a mentor to direct reports and create a development plan for each of them. Communicate high potentials to create career opportunities and create a culture of celebration of success. Engage with other departments and develop their skills on RO related topics where appropriate.   We are looking for someone who: Fluent in English, both written and verbal, with additional languages (especially those relevant to hotel location) preferred. College degree (Bachelor) in business, economics, marketing or strategy. Good business, organizational and analytical skills. Be detail-oriented with the ability to translate results into understandable and actionable information. Knowledgeable and proficient in office and online tools and systems required for the function. Minimum 3 years’ experience in Revenue Optimization roles. Previous experience in driving commercial strategies with focus on pricing, distribution and inventory optimization. Be a strategic leader, question the status quo and think outside the box. Focused on both the development and execution of the (long-term) commercial strategies. Be hands-on, with a focus on solution-driven actions. Ability to drive change. Effectively communicate messages to different audiences, both written and verbally. Ability to facilitate discussion and present to diverse audiences in terms of size and experience level. Build and maintain relationships with all stakeholders. Ability to work independently and as part of a team, multi-task and work under pressure.     If you are the right person, what are you waiting for? Click the apply button now!
  • 上海 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 包吃包住
    • 员工生日礼物
    • 岗位晋升
    • 节日礼物
    • 每周双休
    • 领导好
    • 人性化管理
    国际高端酒店/5星级 | 50-99人
    发布于 04-24
    • 收藏
    • 投递简历
    岗位职责】 1、预测市场需求,为酒店争取市场关键时机。 2、监督各酒店公司房间预订流量,节假日、特定时间段、OTA平台等价格展示情况,并确保操作系统与公司标准相一致。 3、负责跟踪和分析预订流程,团队流量,特别关注和加强团队预留房管理,更好的做好团队适度减量,最大程度提高收益。 4、根据酒店收益情况做出分析,召开收益管理分析会 5、向客人提供准确订房信息,落实”预订未到客人”的名单和每日团队取消情况。6、预测现有的和未来的预订情况,客房出租情况并制作预测报表。7、熟悉处理房间预订的程序。 【岗位要求】 1、至少3年以上收益/预订经理岗位工作经验,有万豪品牌酒店工作经验优先; 2、有较强的创新意识和创新思维; 3、出色的沟通、计划管理和问题解决能力; 4、对市场不断变化较有很好的敏感性; 5、具有一定的英语听说读写能力。 注:此职位工作地点廊坊。
  • 上海 | 1年以上 | 大专

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 管理规范
    • 人性化管理
    • 领导好
    • 包吃包住
    • 员工生日礼物
    国内高端酒店/5星级 | 100-499人
    发布于 04-23
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    • 投递简历
    岗位职责 1、预测市场需求,为酒店争取市场关键时机。 2、协助各下属酒店公司收益最大化,提高市场份额,同时取得更好的收益。 3、与下属酒店公司预订部及销售团队紧密合作以推动针对性收入,在个人和团队预定中始终坚持高标准的客服理念。 4、始终能对环境竞争,优化每间可销售客房的平均收益。 5、相应敏锐的洞察力,在公司里利用收入管理策略的眼光来领导团队。 6、适当调节以保证酒店房间销售和收益最大化,按照标准执行并记录。 7、监督各酒店公司房间预订流量,节假日、特定时间段、OTA平台等价格展示情况,并确保操作系统与公司标准相一致。 8、具备制订和执行营业预算及经营计划的能力。 9、具备制订符合下属酒店公司总体营业目标及行动方案的能力。 10、负责跟踪和分析预订流程,团队流量,特别关注和加强团队预留房管理,更好的做好团队适度减量,最大程度提高收益。 11、根据下属各酒店公司收益情况做出分析,每周召开收益信息会,每月召开下属各酒店公司收益管理分析会。 岗位要求 1、2年以上星级综合酒店销售经理或连锁酒店收益经理岗位工作经验; 2、具有团队协作能力和管理能力; 3、有较强的创新意识和创新思维; 4、出色的沟通、计划管理和问题解决能力; 5、对市场不断变化较有很好的敏感性; 6、具有一定的英语听说读写能力。
  • 上海 | 经验不限 | 学历不限

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    国际高端酒店/5星级 | 2000人以上
    发布于 04-18
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    Position Statement Our Commercial Solutions Support team is responsible for first-line hotelsupport for the Global RevenueOptimization (GRO) system and other revenue management systems and toolswithin the Hilton global portfolio. What willI be doing? The primarypurpose of this position is to manage GRO deployment support activities, designand supervise team processes anddeadlines, and develop new team member talents to enable revenue optimization of Hilton hotels through GRO.The position also acts as a Hiltonliaison to the Vendor supporting GROand assists and works with external departments within the corporation. Therole also involves evaluating the quality of GRO knowledge at hotels, includingdeploying GRO to hotels. Examplesof duties include managing internal and external team activities anddeadlines, supporting revenue management, and coordinating the development of automated reporting and analysis to optimize Hilton.Leading research and studies into new products and methods, interfacingwith vendors, corporate personnel, overseeing development and implementation plans to roll out new functionality, and working to defineand communicate revenue management philosophiesto property personnel and other Hilton departments. More specifically, you will: •                     Lead internal and external resources on projects by delegating tasks as appropriate. •                     Provide clear and succinct instructions on what is expected to be delivered and who is responsiblefor all projects. •                     Review and action departmental activities and expenses to ensure optimalperformance. •                     Ensure appropriate talent is identified in conjunction with department staffingplans. •                     Develop and challengestaff to achievehigher professional expertise and career growth. •                     Work within the departmental budget. •                     Provide leadership in liaising with the management/point of contact with IDeaS and other third-party providers, such as STR andAmadeus. •                     Creating new processdevelopment and delivering innovative solutions for new businessneeds. •                     Plan and managesystems development, testing,controls, programs and projects utilizing best practicemethodologies to ensure customer satisfaction, project timeliness and maximum effectiveness. •                     Provide decision supportfor key RMCC and Brand revenue management stakeholders by enabling analytical capabilities andensuring proper controls exist to optimise revenue. •                     Provide direction to team membersin performing theirduties by establishing work priorities to achievedepartmental objectives. •                     Lead and participate in analytical department discussions and resolutions regarding important measurement formulations, RM standards andprocedures, and property performance evaluationcriteria. •                     Designs and managesteam member processes and deadlines to assist hotels and train corporateand property personnel. •                     Provide oversight for the ongoingdevelopment of key process indicators to ensure operations are operating effectively and efficiently. •                     Ensuring compliance with Corporate policies,departmental guidelines and business processbest practices by monitoring teams and properties. •                     Identification of risksor issues that may have a negativeimpact on the department’s progression, dates, cost or scope. •                     Develop and review the RevenueManagement Systems releasecommunication to ensure best practices and procedures, and that theRevenue teams are informed of changes. •                     Determine the staffingneeds and overseethe recruiting, selecting, hiring, development and exitsof team members. What are we looking for? The success in this role will demonstrate itselfthrough the following attributes and skills: •                     Collaborativeandorganized teammates, who build positive relationships and trust. •                     Creative thinkers, who strive to gain the latest knowledgeof hospitality industrytrends, competitive pricing,and new product offerings. •                     Multi-taskers, who managemultiple projects and priorities with a cool head under time constraints, effectively executeconcurrent demands. •                     Persuasive communicators who will positively influence Hilton’s partnersand communicate effectively at all levels. •                     Self-starters, who take initiative in implementing goals, utilizes analytical skills, and possessadaptability to change. •                     Accountable individuals who effectively communicate results and recommend improvements. •                     Ability to work well under pressure and effectively handlemultiple, concurrent demandsand appropriately prioritizeresponsibilities. •                     Consistentlydemonstrates Hilton values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now. To fulfill this role successfully, you shoulddemonstrate the following minimum qualifications: •                     Five (5) years of work experience in a support,hotel operations or revenue management role. •                     Hybrid work scheduletwo days per week basedin the corporate office. •                     Drive to problemsolve and eagerness to assist hotels and stakeholders in researching and resolvingquestions and issues. •                     Experienced in MicrosoftOffice365 suite. It would be helpfulin this positionfor you to demonstrate the following capabilities and distinctions: •                     BA/BS Bachelor’s Degree. •                     Three (3) years’ GRO systemexperience. •                     Five (5) years’ experience in the travelindustry, distribution systems,project management, or technicaldevelopment roles. •                     Two (2) years’experience managing multipleprojects, goals and deadlines. •                     Two (2) years’experience in a support role preferred. •                     Knowledge of other Hilton systemslike OnQ FMS, PEAK, PEP and TopDesk. •                     Ability to proactively identify and preventpotential problems; abilityto develop problem-solving skills among team members as appropriate. •                     Ability to learnnew systems and processes with ease. What willit be like to work for Hilton? Hilton, the #1World’s Best Workplace, is a leading global hospitality company with a diverseportfolio of world-class brands. Dedicated to filling the earth with the light and warmthof hospitality, we have welcomedmore than 3 billion guests in our more-than 100-year history. Hilton isproud to have an award-winning workplace cultureand we are consistently namedamong one of the World’sBest Workplaces. Check out the Hilton Careers blog and Instagram to learn moreabout what it’s like to be on TeamHilton!
  • 收益管理经理

    1.2万-1.5万
    上海-长宁区 | 5年以上 | 大专 | 提供吃

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 管理规范
    • 员工生日礼物
    • 丰厚年终奖
    • 技能培训
    • 岗位晋升
    • 年度旅游
    国际高端酒店/5星级 | 100-499人
    发布于 04-18
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    【岗位职责】 1、预测市场需求,为酒店争取市场关键时机。 2、协助各下属酒店公司收益最大化,提高市场份额,同时取得更好的收益。 3、与下属酒店公司预订部及销售团队紧密合作以推动针对性收入,在个人和团队预定中始终坚持高标准的客服理念。 4、始终能对环境竞争,优化每间可销售客房的平均收益。 5、相应敏锐的洞察力,在公司里利用收入管理策略的眼光来领导团队。 6、适当调节以保证酒店房间销售和收益最大化,按照标准执行并记录。 7、监督各酒店公司房间预订流量,节假日、特定时间段、OTA平台等价格展示情况,并确保操作系统与公司标准相一致。 8、具备制订和执行营业预算及经营计划的能力。 9、具备制订符合下属酒店公司总体营业目标及行动方案的能力。 10、负责跟踪和分析预订流程,团队流量,特别关注和加强团队预留房管理,更好的做好团队适度减量,最大程度提高收益。 11、根据下属各酒店公司收益情况做出分析,每周召开收益信息会,每月召开下属各酒店公司收益管理分析会。 【岗位要求】 1、5年以上星级连锁酒店收益管理岗位工作经验; 2、具有团队协作能力和管理能力; 3、有较强的创新意识和创新思维; 4、出色的沟通、计划管理和问题解决能力; 5、对市场不断变化较有很好的敏感性; 6、具有一定的英语听说读写能力。
  • 上海 | 5年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 04-17
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    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. A Cluster Revenue Manager, Revenue Management Consolidated Center (RMCC) – Asia Pacific will maximize revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. This role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels to deliver Hilton’s mission relating to profit, people, customer and quality. What will I be doing? As the Cluster Revenue Manager, RMCC – APAC, you will be responsible for performing the following tasks to the highest standards: -Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting. -Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures. -Ensure effective information gathering and analysis is conducted in order to identify and maximize all possible opportunities and minimize any risks. -Ensure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls. -Integrate with other functions to ensure we exceed customers’, owners’ and shareholders’ expectations. Key areas of Accountability Profit: -Ensure all best practices and standard operating procedures are followed to capitalize and maximize revenue potential and market share. -Utilize systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis. Quality: -Follow best practice and standard operating procedures for the RMCC to ensure all commercial decisions are supported by appropriate data analysis. -Contribute ideas and suggestions to strive for constant improvement of operating procedures and new opportunities. Customer: -Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management’s decisions and actions pertaining inventory and rate control, pricing and overbooking. People: -Work with the RMCC Assistant Director, Senior Cluster Revenue Managers and Training Managers as required to ensure all team members are provided with excellent training for revenue analysis and revenue management duties. Specific Accountabilities Inventory Control: -Manage and maintain group and transient inventory controls. -Proactively review and implement room accommodation and rate inventory controls via IDeaS V5i and R&I daily. -Ensure group inventory cut-off dates are managed in line with contracts and according to demand. -Implement all blackout dates and review frequently to determine if adjustments are needed. -Work with Front Office to ensure agreed sell-out strategies are in place. -Maintain rate parity with third party sites through extranet sites. -Proactively review key demand periods to maximize RevPAR and profit through effective consideration of costs and sales. Sales and Pricing Strategy: -Develop, monitor and adjust sales and pricing strategies. -Conduct weekly business focus and group review meetings where the appropriate booking period is evaluated for proper rate and availability control. -Provide a synopsis of results vs. direction from the previous week and lead discussions on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment. -Weekly review GEM / Delphi / database reports if available to address concerns and action plans relating to groups and events. -Develop and review annual transient, group pricing and demand calendars on a quarterly basis. -Ensure pricing is consistent in all distribution channels such as QnQ R&I, GDS, Internet and the Extranet. -Identify opportunities through channels and recommend channel marketing. -Liaise with market managers for key 3rd party operators and HRCC to monitor conversions. -Review corporate account’s quarterly production with sales to identify patterns and volume of production to take appropriate actions. -Conduct daily detail meeting / calls with hotel teams to highlight results, trends and changes to pricing and selling strategy for the next 3 months. Information Analysis and Monitoring: -Provide critical analysis of strategies, room statistics and demand factors. -Perform relevant daily, weekly, monthly checklist tasks for the maintenance of the IDeaS V5i yield management system. -Ensure the integrity of data flowing into IDeaS V5i by regularly cross-referencing other sources such as OnQ R&I and OnQ Insider reports. -Review end of month room statistics reports and provide critical analysis on performance vs. forecasts and results of implemented strategies. -Conduct displacement analysis of group business as needed to determine the impact potential businesses will have on RevPAR. -Review all tentative and definite group bookings to ensure they support the implemented strategies, IDeaS V5i group status is updated and group evaluator is used effectively. -Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed. -Analyze past and present trends and make recommendations for future strategies. -Ensure all ONQ R&I / SRP maintenance is configured according to the current standards, room rates, yieldable flag and commissionable status. -Ensure accuracy of all information being produced or reported. Forecasting: -Prepare all weekly, monthly, quarterly forecasts and budgets using appropriate systems and tools. -Use specialist knowledge of the hotels and markets to produce and maintain hotel forecasts using prescribed tools. -Prepare plan revenue proposals. -Perform IDeaS V5i forecast validation process on a regular basis to identify changes in trends and opportunities to enhance IDeaS forecasts. Competitive and Demand Analysis: -Ensure rate shopping data is consistent, appropriate and effectively analyzed. -Review all competitive shops daily and identify selling strategies, opportunities and market trends. -Review demand calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis. -Maintain historical data on events and performance on any promotion during these demand generating events. -Maintain IDeaS V5i interface where automated rate shopping is configured to ensure the yield system is configured for BAR adjustments appropriately. -Proactively identify peak nights and peak periods to set KPI targets and action plans. -Identify demand troughs and lead an action plan. Driving Commercial Performance: -Drive incremental EBITDA, RevPar and Fair Market Share performance. -Work effectively with RMCC Team members, Hotels (GMs, DBDs, C&E and on property revenue coordinator), Sales, RDRs, Marketing, e-commerce to ensure incremental financial performance (RevPar, EBITDA). -Ensure growth in performance of KPIs such as room type supplements, peak nights, house overbooking and forecast accuracy. -Drive hotels’ Fair Market Share performance, moving hotels into the “gaining” quadrants. -Ensure any holiday cover commitments are managed as per standards. 【任职要求】 What are we looking for? A Cluster Revenue Manager, RMCC – APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: -Bachelor’s Degree or above -Practical work experience within hotel revenue management -Advanced Excel, PowerPoint and Word skills -Strong analytical skills and management skills such as leadership, organization, communication, planning and control -Sound functional knowledge of the day to day management and operation of a revenue management department -Commercial attitude and proactive sales approach -Able to set and maintain minimum standards -Able to analyze data and identify significant trends -Self-motivated and competitive -Able to work accurately and effectively under pressure -Good personal presentation -Warm personality and possess team spirit -Clear voice and well spoken, proficient in spoken and written English -Committed and career oriented What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members.
  • Revenue Manager

    1万-1.5万
    上海 | 3年以上 | 大专

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    全服务中档酒店/4星级 | 100-499人
    发布于 04-15
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    工作地点:上海浦东机场 ·         Analyze market trends, competitor pricing, and demand patterns to optimize room rates and inventory allocation. 分析市场趋势、竞争对手定价及需求规律,优化房价及库存分配。 ·         Develop dynamic pricing strategies and yield management tactics for rooms, F&B, and events. 为客房、餐饮及活动制定动态定价策略和收益管理方案。 ·         Monitor and adjust distribution channels (OTA, GDS, direct bookings) to maximize profitability. 监控并调整分销渠道(在线旅行社、全球分销系统、直订)以提升收益。 ·         Generate daily/weekly/monthly revenue reports and present actionable insights to leadership. 制作每日/周/月收益报告,并向管理层提供可落地的策略建议。 ·         Collaborate with Sales, Marketing, and Finance to align pricing with promotions and budgets. 与销售、市场及财务团队协作,确保定价与促销活动及预算一致。 ·         Oversee forecasting models to predict occupancy, RevPAR, and total revenue performance. 通过预测模型预估入住率、每间可售房收入(RevPAR)及整体收益表现。 ·         Train hotel staff on revenue management principles and tools (e.g., RMS, PMS). 为酒店员工提供收益管理原则及系统工具(如收益管理系统、酒店管理系统)培训。 ·         Provide guests with accurate room reservation information, and professionally and promptly handle guests' reservation requests. 向客人提供准确订房信息,专业及时处理客人的预定需求。 ·         Implement the list of "no-show guests" and the daily cancellation situation of groups. 落实 “预订未到客人” 的名单和每日团队取消情况。 ·         Enhance customer relationships and improve customer loyalty. 增进客户关系、提高客户忠诚度。 ·         Maintain room rates and room availability, and predict existing and future reservation situations and room occupancy, and prepare forecast reports. 进行房价房态的维护,以及预测现有的和未来的预订情况,客房出租情况并制作预测报表。 ·         Conduct daily online and offline reservation checks and group checks. 每日线上线下预订及团队检查。 ·         Be familiar with the procedures for handling room reservations. 熟悉处理房间预订的程序。 ·         Develop the department's training plan and adhere to its implementation. 制定部门培训计划并坚持落实 岗位要求: ·         Bachelor’s degree in Hospitality Management, Finance, or related field. 酒店管理、财务或相关专业本科及以上学历。 ·         3+ years of revenue management experience in hotels or travel industries. 3年以上酒店或旅游行业收益管理经验。 ·         Proficiency in RMS (e.g., Duetto, IDeaS) and PMS (e.g., Opera, Fidelio). 熟练使用收益管理系统(如Duetto、IDeaS)及酒店管理系统(如Opera、Fidelio)。 ·         Advanced Excel skills and data visualization tools (Power BI, Tableau). 精通Excel及数据可视化工具(Power BI、Tableau)。 ·         Strong analytical, communication, and decision-making skills. 出色的分析能力、沟通技巧及决策能力。 ·         Fluency in English and local language; additional languages are a plus. 中英文流利,掌握其他语言优先。
  • 全国 | 5年以上 | 学历不限

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    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    有限服务中档酒店 | 2000人以上
    发布于 03-26
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    卓越雇主
    卓越雇主
    进行每周预测;设置散客/团队库存策略和定价策略;平衡出租率和房价以最大化收益。 确保酒店有最佳客源比例以最大化收入和利润。 保证各个市场的最优定价,特别关注企业、团队和散客 。 执行永乐华住定价政策。 保证价格策略在各个渠道的正确执行,特别是品牌网站、 第三方网站、和GDS。 推动当地酒店市场信息的获取,收集市场状况、区域规划、竞争对手和其他主要需求和供给推动因素。 战略性地思考当地酒店市场过去、 现在和未来的情况,并作为酒店收益管理策略的基础。 针对团队的价格/库存提供独立意见。 管理团队客房活动,保证截止日期、 客房清单、团队变化(增加、流失)妥善管理。 领导每周的客源审核(针对大型团队酒店)。 根据永乐华住标准推动每周收益策略会议。 如果酒店安装了自动化收益系统,领导自动化系统的实施以提升酒店收入。  从利润角度主动发现和分析商业机,并进行适宜的商业决策,如比较婚宴生意和有客房的会议团队。 监控酒店客房策略,保证和永乐华住最优价格理念一致。 分析永乐华住和第三方渠道业绩。  汇报关键战略数据,如渠道分析、促销的投资回报等, 保证永乐华住各系统的数据输入和输出的准确。
  • 上海-浦东新区 | 1年以上 | 学历不限

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    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    有限服务中档酒店 | 2000人以上
    发布于 03-26
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    卓越雇主
    卓越雇主
    工作职责:工作职责:1.参与区域酒店年度价格体系制定,竞对筛选,市场动态分析,推动营销策略执行,实现预算达成等一系列收益管理工作; 2.定期组织和参加所负责区域酒店的收益分析会,回顾预算完成情况,对整体收益情况作出评估与判断,及时给与指导及分析; 3.与区域酒店保持紧密的联系,参与各类线上产品的打造;4.确保所负责区域酒店日常收益工作的正常进行,能对区域酒店在收益方面的相关问题进行汇总和提炼; 5.将集团平台的相关收益制度及信息传递到各个酒店并给予相应辅导;6.就行业发展趋势及竞争对手进行分析,并协同优化策略。任职资格:1.本科以上学历、一年以上酒店收益管理工作经验,有集团收益管理经验更佳 ;2.熟练运用Excel,PPT,思维导图等工具,数据相关专业更佳;3.有强烈的进取心和学习能力,能独立思考,具备一定商业判断。
  • 上海 | 经验不限 | 学历不限

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 领导好
    • 年度旅游
    国际高端酒店/5星级 | 2000人以上
    发布于 03-25
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    卓越雇主
    卓越雇主
    Support Regional Director of Revenue Management in providing guidance to the hotel revenue management team within the assigned sub-region aim to drive hotel performance by fully utilizing corporate resources and tools, integrating with S&M priorities and execution of revenue maximization initiatives which ultimately stimulates business demand and achieve ongoing enhancement in revenue and market share growth. Your day to day Driving Hotel Performance Works closely with sub-regional Director of Commercial, OLTs, VP Operations, General Managers and hotel revenue managers to conduct business reviews and develop revenue and pricing strategies and tactics which support revenue maximization, returns to owners, shareholders, and franchisees for new and existing hotels Drive the usage of all IHG tools including Integrated Business Plan and various Revenue Management Tools at hotel level Participate in the development of the pre-opening revenue & pricing planning of new hotels and to ensure that the plans are well executed. Keep abreast of revenue management related best practices (internal and external) in the assigned sub-region and take the initiative to share with other sub-regional teams. Ensure synergy in the use of technology, revenue practices and processes as well as evaluate implementation and effectiveness. Provide support in growing the system contribution by maximizing the use of all booking channels and proper inventory control. Understand the market drivers and key competitors in each key market and assist Hotels with establishing, executing and tracking RGI and revenue enhancing initiatives. Monitor general competitor activity and pricing. Talent development Responsible for identifying the training needs and succession plans of the hotels in the assigned sub- region and deliver training programs for the region to improve the technical skills and knowledge of the revenue management teams with a prime focus on Revenue Academy and Business Planning Ensure clear succession plans and strong leadership pipeline for the Revenue Management team in order to attract, retain, and develop the right people focused on future growth needs. Assist the General Manager and/or the Area General Manager in the assessing and hiring of hotels Revenue Managers.   What we need from you Technical: Strong analytical skills and project planning / management skills Ability to analyze, interpret and extract trends from data Display an understanding of the Chinese markets including first tier and second tier cities Demonstrate an affinity with technology Qualifications Degree or Diploma in Hospitality Management Experience Experience in a sizable hotel Revenue Management leadership role Working experience in both key cities and secondary cities preferred
  • RMH Specialist

    1.5万-2.5万
    上海 | 经验不限 | 学历不限

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    可随时随地查看职位

    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 领导好
    • 年度旅游
    国际高端酒店/5星级 | 2000人以上
    发布于 01-02
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    卓越雇主
    卓越雇主
    Responsibilities • Support subscriber hotels Sales & Marketing strategies by identifying and providing recommendations in terms of pricing, yield management & forecasting to achieve agreed RevPAR, RGI (if applicable) and Revenue objectives. • Performs weekly review meetings with Hotels and all team • Support subscribers to ensure compliance with all SBRP rules and standard processes. • Manage use of revenue systems on a daily basis in regard to Best flexible rate optimization. Where the RMS system is not installed this includes responsibility for opening or closing GRS. • Understand the market drivers and key competitors for each subscriber hotel and monitor the general competitor activity and pricing. • Once a year, participate in the elaboration of the Strategic Business & Revenue Plan for room revenue; full year room revenue re forecast and following next year budget and provide recommendations in terms of optimal business mix  Education • University degree in Hospitality is preferred • Fluent in English Experience • Experience Reservation Manager or Junior Revenue Manager • Operational experience preferred (i.e. Front Office). • Revenue knowledge required • Fresh graduates are welcome Technical Skills and Knowledge • Ability to analyze, interpret and extract trends from data • Display an understanding of the markets • Demonstrate an affinity with Property Management Systems and Revenue Software
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