Givesprompt efficient and courteous services to guests, members, and visitors.
为客人，会员和参观者提供及时有效率和礼貌的服务。
Whenpossible, quickly acts on complaints of guests’ timely relay all othercomplaints to manager.
如果可能，及时，迅速的处理客户的投诉，并向领导者和经理反应。
Reportsrepair and maintenance problems timely to Team Leader.
及时的向领导报告修理和保养问题。
Familiarizesself with facilities, activities, equipment, services and other pertinentinformation in order to provide guest with accurate information.
为了更好的为客人提供精确的信息，要熟悉自己服务的设备，活动和装备以及相关的服务信息。
Ensuresfacilities and equipment are clean, orderly and well maintained.
保证设备和装备的整洁，整齐，有序。
Ensuresguests’ amenities, towels, linen and other guests needs have ample supply.
确保为客人提供充足的毛巾，浴巾。
Conductsactivities and services for guests, members and registered children whilegiving proper instruction and safety reminders. Abides by rules ®ulations and policies and procedures of hotel.
为客人，会员和登记进入的儿童给予适当的安全指示。遵守饭店的规章制度和程序。
Attendsscheduled training, participates actively in employee activities.
参加定期的培训例会，积极参与员工活动。
Adheresto specified hygiene and personal appearance standards.
遵从明确的个人卫生标准和个人形象。
Participatesin activities concerning protection of environment guests
参加环保活动。
Updateand input all revenue collected and payment into the computer.
在电脑里更新并储存所有的收入报表。
Updateanalysis, membership record, and membership cards etc. into the computer.
在电脑里更新并储存每日分析报表、会员记录和会员卡。
Manageand upkeep the office equipment and administrative file.
保存办公文具和管理档案。
Liaisewith the membership card making company and coordinate with the representativewith regards to the member’s membership card issue and ensure its smoothtransitions. All membership cards must not take more than 2 weeks to produceunless it’s a public holiday, this is unforeseen. All membership cards can onlybe processed upon manager approval.
协助会员卡生产商制作和发放会员卡，确保会员卡及做好。所有会员卡需在两周内完成制作，公共假期除外。会员卡需在经理批准后才可以制作。
Allmembership renewal, Kiosk sales and also to collect and update all reports ofother section manager.
会员更新、小商品销售信息也需及时更进并向部门主管汇报。
Ensuresonly qualified persons such as in- house guests, members and guests who paidthe entrance fee are allowed to use the facilities.
只保证那些有资格的人员才能使用健身中心的设备，如住店客人，会员和买票人员。
Typememo and do filing work.
完成发备忘录和存档的工作。
Tohave knowledge of the hotel rooms, hotel services, relative facilities and Foodand beverage outlets.
了解酒店的客房，酒店的服务，相关设施和餐饮部门的相关信息。
Ensurehealth and safety codes are implemented and oversee the personal hygiene and groomingstandards of department associates.
确保安全规范得到应用并关注部门员工的仪表标准。
