1. Maintains and updates information recorded on planning and schedule board
保持和更新计划和日程公告板上的信息。
2. Prepares payroll reports.
准备工资报表。
3. Prepares monthly rosters and Attendance.
准备每月排班表和考勤。
4. Prepares Purchase Requests.
填写采购申请单
5. Keeps all filling up-to-date
按日期将文件归档。
6. Handles all incoming and outgoing correspondence.
处理所有进出文件。
7. Maintains and updates room history records.
保持和更新房况记录。
8. Answers telephone and handle requests.
接听电话,处理问讯。
9. Is responsible for lost & found.
负责失物招领。
10. Is
responsible
for
storeroom control.
对仓储控制负责。
11. Attend all key briefings and training sessions
参加所有重要简报会和培训会议
As a Room Control & Order Taker, we rely on you to:
Answers all calls according to establish telephone etiquette standards.
Records all telephone communications in the telephone log book as per established format.
Redirects guest request to the appropriate staff.
Complete work related to housekeeping office administration.
Performs any other duties or tasks as assigned by the Service Leaders/Service Managers.
We are looking for someone who:
Has strong interpersonal, communication skills and teamwork
Good spoken English
Computer Literate
Have good ability to work under pressure
Preferably has 1 year working experience in a 5* hotel background
作为宾客服务员 – 客房中心文员,我们希望您承担以下职责:
依照电话礼仪标准来接听所有电话
按照规定的格式,在电话登记表上记录下电话接听的往来信息
将客人的需求转告与相关的人员
完成与客房办公室行政相关的工作
执行由经理和主管安排的其他工作职责和任务
候选人应具备以下能力:
具有较强的人际交往和沟通能力,团队协作能力
有良好的英语口语基础
有一定电脑操作基础
具备良好的工作抗压能力
有1年五星级酒店相关工作经验者优先
1.您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下,协助保持所在部门的高效营运,并满足员工、客人及酒店业主的期望。
You will be responsible to assist with the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations.
2.掌握基本电脑技能以及opera系统的使用
Master basic computer skills and the use of the opera system.
Provideclerical/secretarial and administrative support for the housekeepingdepartment, including dictation, typing computer input, filling tracinganswering telephones, printing reports, maintaining employee files anddepartmental records/log.
为管家部的工作提供行政的支持,包括听写、输入电脑、接电话、打印报告、保管员工的个人档案和部门的一些记录。