1.业务知识 – 以专家的眼光明白酒店业务需要、策略及发展方向。保持公司与竞争对手技术趋势。
Business Knowledge – Maintains an expert understanding of the property’s business needs, methodologies, strategies and upcoming projects. Keep current with property, competitors and like industry uses of technology.
2. 解决问题 – 创造性地、高效率地、快速地发现、分析、安排及解决问题。
Problem Solving – Identifies, analyzes, organizes and solve issues creatively, effectively and quickly.
3. 电脑知识 – 明白信息资源系统标准、平台及趋势。始终跟进电子技术发展方向，特别是酒店业以及系统发展方式及工具。
Knowledge – Understands IR technology standards, platforms and directions. Maintain a working understanding of technology trends, particularly in the lodging industry as well as aware of systems development methods and tools that are available.
4. 技术支持 – 为酒店同事提供第一或第二级支持。检测设备运行并提供改进建议。
Support – Provides first and second level support to property IR associates for technical problem. Conduct equipment performance audits and provides recommendation for performance improvement.
5. 运作 – 观察电脑及网络运行。在酒店内或店外存放备用数据盘，保证恢复系统。
Operations – Monitors computer and network operations at the property. Performs onsite and offsite backup/recovery functions and maintain disaster recovery plan.
