【岗位职责】 （一）质检体系搭建与执行： 1.制定并完善酒店服务质量标准、质检流程和制度； 2.组织定期和不定期的服务质量检查，监督各部门执行情况； 3.分析质检数据，撰写报告并提出改进建议，跟踪整改落实。 （二）员工服务质量提升: 1.指导各部门进行服务质量自查，协助解决服务问题； 2.开展服务技能竞赛等活动，提升员工服务意识和技能； 3.处理重大服务质量投诉，提出解决方案并跟进。 （三）其他: 完成上级交办的其他任务。 【任职条件】 （一）教育背景: 大专及以上学历，酒店管理、旅游管理等相关专业优先。 （二）工作经验: 3年以上酒店质检或培训经验，1年以上管理经验。 （三）专业技能: 熟悉酒店运营流程和服务标准。 具备质检体系搭建能力。 熟练使用办公软件，具备数据分析能力。 （四）个人素质: 责任心强，工作细致，原则性强。 优秀的沟通、协调和团队合作能力。 较强的学习能力和抗压能力。 （五）优先录用条件： 星级酒店工作经验。

1.负责酒店OTA直销渠道开拓上线和维护优化，深入了解酒店行业，可以把握一线在线渠道销售信息并可以评估分析渠道数据以达到酒店提升产量的目标。 2.熟悉并能独立分析OTA各自渠道优势和特点，熟悉微信商城等，组织和策划产品推广，负责后台数据整理、分析、竞品分析等，分析数据了解市场发展状况，定期进行效果评估及后续计划实施，并总结分析报告。同时负责线上评论和平台关系的维护。 3. 熟悉酒店产品，能新建线上销售渠道和推广渠道，包括OTA，电商平台和新媒体渠道，深入探索行业相关流量资源，挖掘行业相关渠道，熟悉各渠道运营规则，分析各渠道用户画像，针对性建立运营手段。以确保为酒店带来相应流量。 4.与各合作商家实时保持信息对称，实时监督各合作商家各合作平台的前端和后台数据，并及时优化数据调整库存。

岗位职责： 1、为抵离店客人提供行李服务。 2、按照服务流程迎送客人，提供迎送服务。 3、熟悉酒店各种服务项目和营业时间，向客人推销酒店的各项服务，介绍酒店客房设施。 4、了解本市交通、商业、旅游等方面资料。 岗位要求： 身体健康，仪表端庄大方，有较好的语言表达能力。

岗位职责 负责客房部的整体经营和运作；分配督导员工工作，制定工作计划。 确保部门成本及各项费用，得以良好的控制。 根据酒店的运营标准，随时对房间和设施设备及各项物品进行检查。 制定部门的年度预算，并确保部门的经营费用控制在预算之内。 检查客房部的设施和管理，抽查及提升本部门整体工作质量及工作效率。 组织编制部门工作程序及工作考评。 岗位要求 有2年以上同星级客房管理工作经验。 熟悉客房部专业知识，熟练使用电脑. 掌握熟悉客房管理、服务流程和质量标准。 具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

【岗位职责】 1. Ensures that all food prepared and served during the shift is in accord with the standard set. 确保所有食物在准备和制作期间符合所定的标准。 2. Check all ingredients and food daily. 检查每日所有的原料和食物。 3. Assists Sous Chef to control cost by minimising spoilage, utilising food surplus, and controlling portion. 协助厨师长控制成本，尽量减少腐败，利用食物的盈余，及控制份量。 4. Makes sure that all machines, furniture, equipment, and utensils are clean and in working conditions. 确保所有的机器设备及器具的清洁，并能正常工作。 5. Uses standard recipes and makes sure all staff are using them. 确保使用标准菜谱制作菜品。 6. Enforce Marriott 43 point Sanitation Checklist by ensuring all Kitchen areas are inspected on a m day basis。 每日对所有厨房区域进行执行万豪43点卫生检查。 7. Conduct a preventative maintenance inspection on a monthly basis. 每周进行预防性的设备检查。 8. Ensure that safety regulations are followed and all safety hazards are reported. 保证遵循安全工作条例并报告所有安全隐患。 9. Ensure the awareness & enforcement of all Marriott SOP & Property LSOP. 保证执行所有万豪集团的SOP和当地的LSOP。 【岗位要求】 1. Minimum 1 year experience working in a similar posiston of a sizeable organization 至少1年以上工作经验 2. Good command of written and spoken mandarin 流利的普通话 3. High School Degree or above 高中及以上学历

【岗位职责】 1. Ensure the awareness & enforcement of all Marriott SOP & Property LSOP. 保证执行所有万豪集团的SOP和当地的LSOP。 2. Ensures that all food prepared and served during the shift is in accord with the standard set. 确保所有食物在准备和制作期间符合所定的标准。 3. Checks daily mise-en-place, cooking, preparation, and presentation of all food. 检查每日零点的所有食物。 4. Control costs, minimize waste, utilize food surpluses, and control portion sizes. 控制成本,尽量减少浪费，利用食物的盈余，及控制份量。 5. Makes sure that all machines, furniture, equipment, and utensils are clean and in working conditions. 确保所有的机器设备及器具的清洁，并能正常工作。 6. Uses standard recipes and makes sure all staff are using them. 确保使用标准菜谱制作菜品。 7. Neat in appearance and well groomed 整洁的仪表 8. Must work quickly and safety 迅速安全的工作 【岗位要求】 1. Minimum 1 year experience working in a similar posiston of a sizeable organization. 至少1年以上工作经验。 2. Good command of written and spoken mandarin 流利的普通话

1.检查餐厅内的清洁卫生，员工个人卫生、服务台卫生，以确保宾客的饮食安全，做餐前的检查 2.完成上级领导交办的其他工作， 3.普通话标准，语言表达能力强，具备良好的沟通和协调能力; 4.具备一定的安全意识和应变能力，能够应对突发事件; 5.具备良好的服务意识和团队合作精神，能够与同事协作完成工作: 6.具备较强的责任心和执行力，能够按时按质完成工作任务: 7.能吃苦耐劳，有敬业精神，喜欢餐饮行业: 【任职要求】 1.年龄18-40周岁，身高160cm及以上，形象气质佳，语言表达能力好，反应灵活，性格外向，有经验者优先。 2.身体状况符合国家餐饮行业标准要求，身体健康，无不良嗜好和记录，无大面积纹身，积极向上者优先考虑。

【岗位职责】 1. Seriously work every day. 认真完成每天工作。 2. Make sure the food is fresh and tasty, no deterioration and expiration. 确保食品新鲜美味、无变质和过期。 3. According to the guests tasting team work together to innovate. 根据客人口味团队合作不断创新。 4. Respecting the food health and safety standards and procedures . 遵守食品卫生与安全标准程序。 5. Prepare the stocking work according to guest booking every day. 每天按时根据预定做好备货工作。 6. Make sure the food plate is artistic. 食品装盘确保要美观。 7. Will learn and execute the 43 point hygiene standards at all times. 认真学习并积极贯彻执行卫生标准43点。 8. According to business hours reasonable arrangement work. 根据营业时间合理安排工作。 9. Proper handling of equipment and report break downs or maintenance requests. 正确合理的使用设备，及时维修及保养，如有损坏立即报告。 10. Check the temperature as required and make the relevant records. 按要求检查温度并做好相关记录。 11. All food products need to be kept in a plastic wrap or a suitable lid, and a label is produced by the producer or the original user. 所有食品需用保鲜膜或合适的盖子封好保存，并由制作者或最初使用者制作标签，注明日期。 【岗位要求】 1. Kitchen attendant (Commis III) experience for at least three years  至少三年厨师工作经验 2. Demonstrated excellent communication and hospitality skills in Mandarin . 很好的沟通能力 3. High School Degree or above 高中及以上学历

【岗位职责】 1. Digital Strategy Execution数字战略执行 l Ensures hotels’ eCommerce strategies are effectively implemented in the online platform. 确保酒店的电子商务战略在在线平台上得到有效实施。 l Ensures compliance and participation in group promotions and eCommerce channels. 确保遵守并参与集团促销活动和电子商务渠道。 l Promotes and protects brand equity. 提升和保护品牌资产。 l Understand the working relationships between sales, revenue and F&B. 了解销售、收益和餐饮部之间的工作关系。 l Demonstrates knowledge of job-relevant issues, products, systems and processes. 具备与工作相关的问题、产品、系统和流程的知识。 l Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader,  Operations leaders, Sales & Revenue leaders and eCommerce leaders. 与总经理、餐饮负责人、运营负责人、销售负责人和收益负责人以及电子商务负责人协商，执行年度营销计划预算。 l Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. 与运营、餐饮和销售团队合作，针对酒店内部客人开展促销活动，为酒店增加收入。 l Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions. 在营销部门和广告公司之间就广告活动的创意和媒体计划(特别是食品和饮料促销)发挥联络作用。 l Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups. 与收益管理部门合作，验证正确的报价状态，验证广告定位是否正确指向相关消费群体。 l Verifies all advertising for the hotel in digital channels is in alignment with brand voice. 验证酒店在数字渠道上的所有广告是否与品牌传递一致。 l Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites). 促进在社交媒体上的参与，并在本地数字渠道(如酒店网站、旅游网站)更新内容。 l Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. 积极主动地进行在线声誉管理，在社交媒体渠道上发布相关的客人评论（正面或负面），并做出相应的回应。 2. Marketing and Communication Partnership市场推广及传播伙伴关系 l Increase MARRIOTT enrollment. 增加万豪会员的注册人数。 l Assists in the development and execution of the cluster marketing plan (e.g. retargeting campaign, OTA marketing, etc.). 协助制定和执行集群营销计划(如重新定位活动、OTA营销等)。 l Develops the offer landing page on Marriott.com for cluster offers. 在集团官网上开发集群报价登录页面。 l Identifies and obtains Marriott.com and OTA marketing and merchandising placements as appropriate. 在适当的情况下，确定并获得集团官网和OTA的营销和销售位置。 3. Maintains frequent, active engagement with Digital leads to ensure alignment, pull-through, and 2-way communication about status, performance evaluation, opportunities, and issues related to online programs and initiatives. 与数字化领导者保持频繁、积极的接触，以确保对在线项目和计划的状态、绩效评估、机会和问题进行一致、全面的双向沟通。 4. Focuses on supporting region-wide digital engagement via social media (e.g., Sina Weibo, Wechat, Little Red Book, etc.). 注重通过社交媒体（如新浪微博、微信、小红书等）支持全区域数字参与。 5. Facilitates social media engagement, Hotel Website content update (especially for Food & Beverage outlets), and updating content in other digital channels (e.g., hotel websites). 促进在社交媒体上的参与，酒店网站内容更新（特别是餐饮店），以及其他数字渠道（如酒店网站）的内容更新。 6. Supports the execution of promotions campaign in F&B, weddings, spa, rooms and conferences through relevant social media channels. 通过相关的社交媒体渠道支持餐饮、婚礼、水疗、客房和会议的促销活动。 【岗位要求】 1. 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; no work experience required. 4年制本科学历，市场营销、公共关系、商业或相关专业；不需要工作经验。 2. OR 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 3 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred. 或在认可大学获得市场营销、公共关系、工商管理或相关专业2年学位，并在销售、市场营销、数字或相关专业领域3年工作经验；有酒店营销或数字广告经验者优先。

【岗位职责】 1. The planning of restaurant activities. 餐厅各项活动的策划。 2. Work with the restaurant manager to plan and promote the festival, and improve the     overall revenue of the restaurant. 和餐厅经理一起完成各个节日的策划以及促销活动，提高餐厅整体营收。 3.  Attend network functions. 参加网络营销。 4. This person will attend networking events to socialize with local community and promote restaurants. 参加社交活动，与当地社区进行社交活动，并推广餐厅。 5.  Build relationship with restaurant guests. 与餐厅客人建立密切联系。 6. During “prime time” the sales manager will be around in restaurants to build relations with existing guests and seek opportunities for additional revenue.  在“黄金时间”期间，销售经理将在餐厅里与现有客人建立关系，并寻找额外收入的机会。 7. Observe and assess competition. 观察和评估竞争对手。 8. The sales manager will do a monthly research on promotions and activities the competition is engaged in. A complete assessment of the competition will be done once a quarter.  销售经理将每月对竞争对手的促销和活动做一个调查；对竞争对手的全面评估每季度进行一次。 9. Attend and co-chair weekly restaurants sales strategy meeting. 参加并主持每周一次的饭店销售策略会议。 10. The sales manager will attend and organize weekly restaurant sales strategy meeting. 销售经理将出席并组织每周一次的餐厅销售战略会议。 11. Maintaining F&B database. 维护餐饮部数据库。 12. This person will be working actively with the F&B management team and Marketing Communication team to establish and increase an F&B guest contact database. 这个人将与F&B管理团队和市场沟通团队积极合作，建立并增加一个F&B客户联系数据库。 【岗位要求】 1. 4 years hotel experience with at least 2 years F&B management experience. 4年的酒店工作经验和2年以上的管理方面经验 2. Demonstrated strong hospitality and communication skills. 需有良好的殷勤好客以及沟通的能力

岗位职责： 1、负责制定并具体实施酒店设施设备管理制度、维修保养制度及能耗管理制度等工作，并检查落实，确保酒店工程设备运行及能耗费用有效控制，定期对设备进行检查、清洁、润滑和调整，延长设备使用寿命，降低维修成本； 2、总结归纳运行和维修、制定和审定设备设施及建筑装潢的预防性维修计划、 3、负责工程部的节支运行、跟踪，控制水、电、油、等的消耗并严格控制维修费用。 4、根据营业情况和气候及市场能源价格情况，提出节能运行的计划和运行维修费用预算。 5、负责协调和酒店相关的市政工程等业务部门的关系，以获得良好的外部环境。 6、审定员工培训计划，定期对员工进行业务技能、服务意识、基本素质的培训。 任职要求： 1、专科及以上文化程度；2年以上同岗位工作经验。 2、必须掌握机电工程设计基础知识、熟悉电子通讯设备、计算机、暖通、空调、给排水设备、电梯等的使用和维护管理，熟悉基建、环境保护、安全生产、劳动保护方面的政策与法规。 3、正确处理上下级之间、部门之间的关系，并能组织指挥工程部各项工作计划的实施，确保工程部的正常运转。 4、有强烈的事业心责任感，有较强的自学能力和适应性，秉公办事，不谋私利。 5、身体健康，精力充沛。

【岗位职责】 1. Responsible for exceeding hotel rooms and F&B revenue target. 负责完成个人客房及宴会，餐饮的收入目标, 2. Responsible and maintain good relationship with clients of assigned account industries and area also develop potential accounts base on sales leaser guidance. 负责及维系好被指定的销售行业及区域的同时在销售负责人的指导下开发区域内潜力客户。 3. Identifies new or existing markets/accounts that meet property sales strategy base on sales leader guidance. 在销售总监的指导下开发适合酒店战略需要的新客户或市场。 4. Understands or is familiar with the fundamentals of assigned accounts. 了解熟悉客户的背景。 5. Develops a sales plan to generate business from identified markets/accounts. 制定销售计划，从所负责客户及市场中获得生意。 6. Determines the account’ s needs, Marriott’ s objectives, and marketing activities of each assigned market/account. 确认客户的需求、万豪的目标，以及细分市场/客户的战略。 7. Ensure every RFP is handled with utmost urgency and responded timely. 确保所有RFP能够得到及时并有效的回复。 8. Continuously communicates the benefits of the hotel to the customer. 将酒店所提供所拥有的价值传达给客户。 9. Participate in mystery call also firm the belief that the first proposal should be established opportunity of success. 参与神秘电话测试，坚定首次报价即要奠定成功机会的信念。 10. Join daily morning S&M briefing to share relevant updates and attend weekly S&M meeting and SS Meeting. 参加每天的晨会，分享更新信息并参加每周的市场销售部会议及销售策略会议。 11. Quarterly accounts review with key accounts and identify opportunities to expand accounts’ potential. 定期回顾重点客户情况，发现潜在机会并增加客户。参加客户分析会议。 【岗位要求】 1. Similar work experience in high-end property developer is preferred.  高端酒店相近工作经验。 2. Good for sales skills. 良好的销售技巧。 3. Understanding of hotel(s) business mix needs of transient, group and catering business. 理解适合酒店需要的散客、团队及宴会的生意。 4. Self-confidence, energy and enthusiasm. 自信、精力旺盛及热情。 5. Software knowledge. 电脑软件应用知识。 6. Sales systems knowledge. 销售系统知识。 7. Understanding and achievement of team and individual goals. 清楚及达成个人及团体目标。 8. Effective time management skills. 高效的时间管理能力。 9. Understanding of sales strategies and account profitability. 清楚销售策略及客户利润最大化。 10. Demonstrated customer development and relationship management skills. 客户发展及关系管理能力。

【岗位职责】 1. To check the previous day Night Manager Process is properly completed, ledgers are balanced, system date changed, reports are generated and distributed to designated associates. 检查前一天夜审程序正确完整的执行, 各平衡,账目系统时间更改, 报表生成并发送到各相关人员。 2. To investigate and report to Operation Accountant any discrepancies during the Night Manager process. 调查并报告给财务总监在夜审运行中的差异。 3. To review the various reports on room operations, such as room rates, occupancy etc. Investigate and check supporting documents for rate differences; approvals for house-use rooms and complimentary rooms. 检查各客房运作报告, 例如房费、入住率等, 调查并检查相关原始凭证关于比率差异, 内部使用客房及免费房的批准。 4. To verify all voided checks, rebates and discounts are properly approved. 确认作废账单, 免单和折扣得到适当批准。 5. To investigate all open food & beverage items and price changes. Discuss with restaurant managers on corrective actions. 调查所有公开食品和酒水项目及价格变化, 与餐厅经理探讨更正措施。 6. To verify Opera report of restaurant and lounge revenue and payment details tie to the Micros Point of Sales system records. 确认餐厅和大堂吧收入报告和付款明细与收银系统记录一致。 7. To verify the F&B revenue to supporting documents such as event order, wedding package, tour group meal order etc. 确认餐饮收入有相关凭证支持.如宴会定单, 婚宴一揽子计划,旅游团用餐定单。 8. To check all house-use and entertainment checks are authorized and recorded. 检查所有内部使用和宴请得到批准和准确记录。 9. To verify the revenue of minor department. 确认小部门收入。 10. To compile and distribute Daily Gross Revenue Report, summaries, schedules etc. according to the format and information required by the Management. 根据管理层的要求编制收入日报，汇总，明细并送达相关部门。 11. To prepare all accounting records including journal entries as required. 根据要求准备所有相关会计记录和传票。 12. To file and maintain proper records for reference and audit. 保持完好存档以备查询和审计。 【岗位要求】 1. Knowledge of internal control systems and procedures 内部控制知识 2. Ability to prepare various reports as required 报表制作能力 3. Ability to resolve effectively problems referred 高效率解决问题能力 4. Outgoing and pleasant character with good inter-personal communication skills. 性格外向容易相处，良好的沟通技巧。 5. Able to operate computer software program. 能够操作办公室软件。

【薪资待遇很靠谱】 1.底薪+绩效+提成+高奖金=平均月收入6-8K,具体面谈； 2.包吃包住一日三餐，每月省去700-800元的生活费用； 3.免费提供工装，免费提供宿舍，星际酒店优越环境； 4.节假日福利+个人培养计划； 5.公司处于高速发展期，机会很多，有望升职加薪，个性化职业规划助力职业发展； 6.公司有各种带薪假期。 【岗位职责】 1.定制餐厅服务标准并宣导、培训、监督落实、改进； 2.协助餐饮总监管理服务员的日常运营； 3.监督并提升服务质量； 4.参与制定营销策略及推广活动； 【任职要求】 1.中专以上文化，酒店管理、经济管理等相关专业者优先。 2.认同企业文化。 3.接受过营销类培训、酒店管理类培训、工商管理类培训、人际关系能力培训优先。 4.5年以上酒店工作经验，3年以上酒店管理工作经验，精通酒店管理业务知识，熟练使用自动化办公软件。 5.胸怀宽广，具备较强的沟通协调以及谈判学习能力，执行力强，效率高。 【工作超轻松】 早上10：00--14:00，17:00--21:00 月休四天+法定节假日调休10:00上班哦，可以舒舒服服睡懒觉~

【岗位职责】 1. Follow the opening and closing checklist thoroughly.     完全遵守开档和收档检查表。 2. Ensure that the Lobby Lounge is spotless at all times. 确保酒吧总是干净整洁。 3. Check on every table to ensure that it is clean, spotless and fully set up and that all silverware and glassware is spotless before any guests are seated at the table.  In addition, check to ensure that all chairs are free of crumbs and that the carpet is spotless. 检查每张桌子确保它们是干净的、无脏污的而且完全摆好台，并且在客人入座之前所有的银器和玻璃杯是无脏污的。除此之外,检查确保所有的椅子上没有面包屑，地毯是无脏污的。 4. Check on guests to get feedback on the quality of their drink, service, etc.  Immediately share any problems that arise immediately— inform the Manager immediately, but try to take care of the problem at once. 检查客人得到他们对用酒水的质量、服务等的反馈。立刻分享出现的任何问题，马上告知经理, 但是先试着马上处理问题。 5. Pitch in and help in service whenever the need arises.     每当哪里需要帮助时，马上加入并且帮忙。   6. Have an excellent knowledge about wines and different items on the menu in order to be able to help guests, answer questions and give other suggestions.     对葡萄酒和菜单上的各种菜肴有很好的了解，以便能够帮助客人，回答问题并给出其他建议。 7. Be thorough in knowledge of the hotel, services offered, operating hours of all food and beverage outlets, etc.     全面了解酒店提供的服务、营业时间及餐饮服务等。 8. Work with the cashier. 如果需要的话，和收银员一起工作。 【岗位要求】 1. Demonstrated good hospitality and communication skills. 良好的沟通技巧并热情好客。 2. Good communication skill in Mandarin and minimum knowledge of English. 良好普通话沟通能力和最基本的英语基础

【岗位职责】  1. Limit access to guest rooms while cleaning by following departmental procedures. 按照部门的程序，在打扫房间的时候限制客人进入客房。 2. Replace guest amenities and supplies in rooms, such as toiletries, glasses, mugs, linens, towels, tissues, coffee, printed materials, and laundry bags according to standards. 按照标准更换房间内的客人用品，如洗漱用品、玻璃杯、杯子、床单、毛巾、纸巾、咖啡、印刷品和洗衣袋。 3. Replace dirty linens (e.g., sheets, pillowcases) and terry (e.g., towels, bathrobes) with clean items, following correct bed making and folding standards. 用干净的物品替换脏床单(如床单、枕套)和毛巾布(如毛巾、浴袍)，遵循正确的床的制作和折叠标准。 4. Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror. 清洁浴室，包括浴缸/热水浴缸/淋浴器、卫生间、地板、水槽和镜子。 5. Remove trash, dirty linen, and room service items from room and balcony/patio. 从房间和阳台/露台上清理垃圾、脏床单和客房服务用品。 6. Straighten desk items, furniture, and appliances and restore to original positions. 清理桌子上的物品、家具和电器，并恢复到原来的位置。 7. Dust, polish, and remove marks from walls and furnishings (e.g., appliances, furniture, ice bucket, honor bar, baseboards, ledges, entrance door). 灰尘，抛光，清除墙上和家具上的痕迹(例如，电器，家具，冰桶，荣誉酒吧，踢脚板，壁架，入口门)。 8. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). 用真空吸尘器清理地毯，并负责地板保养(如客房和走廊)。 【岗位要求】 1. Interpersonal Skills：Customer Service Orientation，Team Work，Diversity Relations Interpersonal Skills. 各项人际关系技巧及能力。 2. Positive Demeanor，Safety Orientation，Presentation，Stress Tolerance，Integrity. 诚实正直，有良好的抗压能力。 3.   At least 1 year of related work experience and experience. 一年以上的职位工作经验。

【岗位职责】 1. Interact with Human Resource Department and respective Department Heads for the collection and verification of basic payroll input from original sources per hotel policy and procedures. 根据酒店的制度，与人事部和各部门总监收集和确认基本工资的录入。 2. Accurately input payroll data including hours worked, terminations, adjustments, annual leave and sick leave for each employee in line with local government regulations. 按照政府的要求正确的录入工资数据，包括加班费，等等。 3. Print and distribute employee pay slips to Shift Leaders and Department Heads. 打印工资条并分发给个部门经理或领班。 4. Prepare monthly payroll journal and submit to Accountant for review. 编制每月工资凭证。 5. To gain good product knowledge with regards to purchase specifications and quality standards through receiving processes. 在收货过程中能够识别物品规格和质量从而判断物品好坏。 6. To be fully acquainted with the receiving procedures, Marriott and hotel’s standards and requirements. 熟知收货程序。并了解万豪和酒店的标准及要求。 7. To coordinate between suppliers and user departments for a mutual beneficial delivery schedule. This schedule is subject to revision whenever necessary. 协调使用部门与供应商送货时间。并根据需要变化。 8. To ensure that all items purchased, borrowed, on demonstration or brought into the hotel in relation to operation should pass through Receiving Department and be covered by a Receiving Record. 确保所有采购物品、借入物品、展示品或与运作相关的、进入酒店的物品都经过收货部门并被登记在收货记录上。 9. To ensure that incoming merchandises are checked against standard purchase specifications. To compare supplier’s invoices or delivery note to purchase order or Daily Market List to ascertain that price, quantity and quality are in order. 确保收到的采购物品符合采购标准。将供应商的发票和送货单与采购单和每日市场清单比较, 确保物品的价格、数量和质量符合订购标准。 10. To receive meat, poultry and seafood items, chef must be informed upon arrival. These should then be tagged with the upper portion while the lower portion is sent to Cost Accountant together with receiving record and supplier invoice. 在肉类、家禽和海鲜到货时，通知厨师长。然后给这些物品贴上标签，同时将标签下连同收货报告和发票一起送到成本部。 11. To receive engineering spare parts or machinery, it should be checked together with the engineering representative who countersign on the receiving record. 当收到工程备件或机器时，应当与工程部代表一起检测并一起在收货报告上联署签名。 12. For short delivery, an outstanding order list is to be completed and sent to Purchasing Department, with copy to department concerned. 对于送达物品的短缺，应当准备一份汇总表送交采购部，同时复印给相关部门。 13. To communicate with vendors and respond to their enquire in a timely manner. 与供应商沟通，定期回答其咨询。 14. To implement control measures by insuring that only ordered goods is delivered; partial deliveries are noted and acceptable; Hotel is not billed for goods not delivered; goods is of acceptable quality; Hotel is not billed a price higher than previously agreed upon. 严格按照制度程序执行。确保收到的都是有下订单的物品。加以说明的部分送货是可接受的，酒店不会对未送达、质量不合格或是价格高于协商价格的物品付款。 【岗位要求】 1. Analytical Skills: Computer Skills\ Learning\ Arithmetic Computation\ Problem Solving\ Decision-Making 分析能力： 计算机技能、 学习能力、 算术计算、 解决问题、 做决定 2. General Finance and Accounting:  Microsoft Office\ Files Security 一般财务和会计：办公软件、文件安全 3. Communications: Communication\ Writing\ Applied Reading\Form, Report, and Log Completion 沟通：沟通能力、写作、应用阅读、完成表格报告及日志 4. Personal Attributes: Integrity\ Dependability\ Positive Demeanor\ Initiative 特质：诚实、可靠性、积极行动、主动性 5. Organization: Detail Orientation\ Time Management\ Multi-Tasking\ Planning and Organizing 组织能力：细节导向、时间管理、多任务管理、计划和组织

【岗位职责】 1. Supervises Chinese kitchen preparation shift operations and ensures compliance with all food & beverage policies, standards and procedures. 做好监督工作，确保每天运营正常。 2. Ensure Chinese kitchen staff provides courtesy and professional services. 保证部门员工提供礼貌和专业的服务。 3. Fulfill the responsibility of Chinese kitchen chef de Partie 履行厨师主管的责任。 4. Pay attention to the quality of the food. 注重食品的质量。 5. Maintains correct storage standards. 做到正确的贮藏标准。 6. Ensures compliance with all local, state and federal (Health Department) regulations. 确保遵守当地政府（卫生部门）的规定。 7. Support the food and beverage department of the procedures and control of food costs 支持餐饮部的各项程序及对食品成本的控制。 8. Knows and implements Marriott’s 43 points of hygiene and safety standards. 了解并执行万豪43点卫生及安全标准。 9. Presentation a delicious meal to our guests. 呈现美观可口的饭菜给我们的客人。 10. To implement and follow a departmental daily “15 Minute” training program. 执行并遵循每日部门15分钟培训计划。 11. Enforce the Marriott food preparation and presentation guidelines to ensure consistent quality culinary offerings to our guests. 执行万豪食物制备及呈现方式的指南,以确保提供给客人品质如一的美食。 【岗位要求】 1. Possesses the ability to perform all functions in Chinese kitchen operation 在厨房的运营中履行职责 2. Knowledge of movement regulations and safety standards 运转规章及安全标准

【岗位职责】 1. Pay attention to the quality of the food. 注重食品的质量 2. Maintains correct storage standards. 做到正确的贮藏标准 3. Ensures compliance with all local, state and federal (Health Department) regulations. 确保遵守当地政府（卫生部门）的规定 4. Support the food and beverage department of the procedures and control of food costs 支持餐饮部的各项程序及对食品成本的控制 5. Knows and implements Marriott’s 43 points of hygiene and safety standards. 了解并执行万豪43点卫生及安全标准 6. Presentation a delicious meal to our guests 呈现美观可口的饭菜给我们的客人 7. To implement and follow a departmental daily “15 Minute” training program. 执行并遵循每日部门15分钟培训计划 8. Enforce the Marriott food preparation and presentation guidelines to ensure consistent quality culinary offerings to our guests. 执行万豪食物制备及呈现方式的指南,以确保提供给客人品质如一的美食 【岗位要求】 1. Possesses the ability to perform all functions in Chinese kitchen operation 在厨房的运营中履行职责 2. Knowledge of movement regulations and safety standards 运转规章及安全标准

【岗位职责】 1.comply with hotel’s policies, regulations, and service standards. 遵守酒店的规章制度和服务标准。 2.Report to the Manager of Loss Prevention 向防损经理报告。 3.Set up high sense of responsibility and career, faithful and responsible, contend for being an excellent employee. 树立高度的责任感和事业心，忠于职守，尽职尽责，争做优秀员工。 4.Punctual on duty, does not leave the post when on duty, does not do private affairs and does not make use of the work to commit a fraud. 按时上下班，不迟到，不早退，不得擅离岗位，不得利用工作之便进行违法犯罪活动。 5.Help to keep a safety work environment in the hotel. 积极协助主管做好酒店内的安全防范工作。 6.Take the shift procedure well when on and off duty, and should be clear. 上下班要做好交接班手续，且要清晰完整。 7.Work neatly dressed, dignified appearance, full of spirit, adhere to civilized duty. 着装整齐，仪容端庄，精神饱满，坚持文明执勤。 8.It is strictly prohibited to infringe upon the personal rights of others, and do not damage the image of the hotel. 严禁侵犯他人人身权利，不做有损酒店形象的行为。 9.Familiar with and master the standard operation of fire fighting and monitoring system equipment and check the normal operation status. 熟悉和掌握消防、监控系统设备的标准操作和检查正常运行状态。 10.Carefully handle each alarm signal sent by the system equipment, and complete the operation of alarm elimination or alarm procedure according to the standard within the specified time. 认真处理消防、监控中心各系统设备发出的每一个报警信号，并在规定的时间内按标准完成各项消警或接报警程序的操作。 11.Responsible for the normal test and daily maintenance of the fire control system and monitoring system equipment, report and repair the equipment failure in time. 做好消防系统及监控系统设备的正常测试日常保养工作，发现设备故障及时报修和报告。 【岗位要求】 1. Ability to work independently according to work specifications and requirements. 能按工作规范和要求独立进行工作。 2. Have general language and writing skills. 具有一般的语言和文字表达能力。 3. Understand the basic knowledge of security and master the knowledge of security monitoring business. 了解保安基础知识，掌握保安监控业务知识。 4. Ability to operate office software. 能够操作办公室软件。

【岗位职责】 1. Always work closely with the Reception to ensure correct room status. 与前台密切合作,随时确保正确的客房状态。 2. Check the staff duty conditions, assign floors, tasks and duties to Room Attendants and Supervisor. 检查员工工作情况，安排楼层主管和服务员工作。 3. Ensure highest standard of cleaning by constantly circulating all areas involved, providing support and coaching. 随时监督指导客房服务,确保高标准的清洁。为员工提供支持和培训。 4. Ensure guest privacy is respected when DND status displayed. 确保“请勿打扰”状态时客人的隐私得到尊重。 5. Supervise turn-down service. 监督夜床服务。 6. Responsible for strict key control. 负责严格的钥匙领取程序。 7. Inspect regularly guestroom corridors and public areas. 例行检查客房，走廊和公共区域。 8. Report maintenance issues promptly to Engineering. 即时向工程部报告维修申请。 9. Ensure compliance of Lost &Found procedures. 确保遵循失物招领程序。 10. Keep floor linen rooms neat and tidy. 保持楼层布草间的整洁。 11. Assist Assistant Housekeeping Manager in supervising the overall operation of Housekeeping. 协助管家部助理行政管家保持客房的全部运行。 【岗位要求】 1. Thorough knowledge on guestroom and bathroom cleaning 对客房和浴室清洁程序完全了解。 2. Through knowledge in make-up and turn down bed procedure. 对清洁房间和夜床服务程序标准完全了解。 3. Thorough knowledge in the proper use and maintenance of housekeeping equipment. 对合理维护和使用客房用具完全了解 4. Extensive knowledge of floor operations and management. 对楼层服务的管理了解透彻。 5. Should know how to prepare floor budget with minimal supervision. 了解如何准备楼层客房的预算应对成本控制。 6. Outgoing and pleasant character with good inter-personal communication skills. 性格外向容易相处，良好的沟通技巧。 7. Able to operate computer software program. 能够操作办公室软件。

【岗位职责】 1.Follow the supervisor's work assignments and diligently perform guest fitness services and cleaning tasks in accordance with work standards and quality requirements. 服从领班的工作安排，按照工作规范和质量标准，认真做好宾客健身服务和清洁卫生工作。 2. Carefully provide fitness service demonstrations and guidance according to guests' requests. 根据宾客要求，认真做好健身服务示范、指导工作。 3. Responsible for inspecting, maintaining, and reporting repairs of all fitness equipment; ensure proper use of the facilities to maintain their good condition and effectiveness. 负责做好各类健身设施设备的检查、保养、报修工作，正确使用健身设施设备，确保完好有效。 4. Strictly enforce all fitness service regulations, implement safety measures for fitness activities, and ensure guest safety. 严格执行健身服务各项规定，做好健身活动的安全防范工作，确保宾客安全。 5. Provide beverage service to guests promptly and warmly, and carefully keep accurate beverage records. 热情快捷地为宾客提供饮料服务时，并认真做好饮料记帐工作。 6. Keep timely booking records to ensure error-free operations. 及时做好预订记录，保证工作无差错。 【岗位要求】 1. Education level not specified; at least 1 year of relevant work experience required. 学历不限，1年以上同类型工作经验。 2. Familiar with fitness services and the use and maintenance of fitness equipment, as well as knowledge of hygiene and health care. 熟悉健身服务和健身器材的使用，保养知识，了解卫生保健知识。 3. Familiar with the basic knowledge and service skills of a fitness gym. 熟悉健身房的基本知识和服务技能。 4. Able to work independently in accordance with service procedures and quality standards. 能按服务工作规范和质量标准独立进行工作。

岗位职责 1、具体实施对大堂吧的日常营运管理工作。 2、负责制定大堂吧工作计划，并有效组织实施。 3、每日参与并检查、指导大堂吧工作执行情况，及时发现问题、处理问题并做好记录。 4、负责主持大堂吧每日例会；参加大堂吧/酒吧每周周会、每月月会、楼面协调会、餐饮部经营分析会，并确保上情下达、下情上呈。 5、负责部门新员工培训和员工的在岗培训工作，确保员工的素质、技能符合岗位要求。 6、合理调配人力，保证部门日常工作的人员配置并保持楼面清洁卫生和服务质量水准。 7、负责作业前菜单或工作单的查看，主动了解每位客人对服务和出品的特殊要求，并及时将信息传达给服务人员和出品部门，且须一一检查落实。 8、全程负责并参与每次的VIP服务，服务结束后，及时召集服务人员工进行总结。 9、依据客人需求对大堂吧各项管理制度、政策以及部门操作程序、出品及服务标准提出有建设性的意见和建议。 10、与餐饮部其他部门的有效协调和沟通，使工作顺利进行。 11、与客人建立良好的公共关系，并及时处理发生在部门的各类投诉、意外和突发事件。 12、关注市场，积极参与部门经营推广方案的讨论，并提出对经营有建设性的建议。 13、参与部门营运现场的操作、检查、监督，并及时予以工作指导。 14、对直接下属进行约谈和工作评估，并适时有效的激励各级员工士气。 15、定时与成控部主管联系，确保大堂吧酒水成本得到有效控制。 16、与营业部及其他部门密切联系出色完成各项接待任务。 17、负责执行大堂吧设备、设施的维护保养工作，使之经常处于完好的状态并得到合理的使用，防止事故发生。 18、负责检查大堂吧员工个人、区域环境等卫生及员工操作安全状况，贯彻执行饮食卫生制度，确保部门各项卫生及安全措施的实施。 岗位要求 1. 良好的英语口译及书写能力 2. 精通计算机程序 3.2-3年其他五星酒店同职位的工作经验 4.领导才能、培训技巧、组织能力 5.开朗及外向性格 6.积极的工作态度 7.本岗位集团内部调转优先

【岗位职责】 1. Handles inquires and bookings in accordance with the department’s routine. 按照部门工作程序处理客房的预订和咨询。 2. Manage and check reservations daily work also report to DOS regularly. 管理和检查处理日常预订工作并定期向销售总监汇报。 3. Records and processes in-coming reservations. 记录所有新进的预订。 4. Records and processes group reservations. 记录并处理团队预订。 5. Ensures all paperwork and requests for a reservation have been carry out. Example: Transportation, Amenity and special requirement etc. 确保所有与预订有关的事宜都作妥善处理。 6. Provides information to clients on hotel services, activities and attractive for the area. 向客人提供有关酒店服务，活动和观光景点的信息。 7. Processes cancellation/amendments to reservations (extension, early departure) 处理取消，更改预订。 8. Investigates and handles no show reservations. 调查并处理预订未到预订。 9. Records special billing arrangements for groups and conventions in the PMS. 记录有关团队和会议的特殊付帐安排。 10. Be aware of rate changes/ special offers/ promotions/close out dates. 悉知房价变动，特殊安排，各种促销活动和预订截止日期。 11. Monitor reservation levels and inform DOS on current and future occupancy rates. 监控预订情况并通知销售总监目前和未来的住房率。 12. Prepares reservation related reports. 准备销售报表。 13. Sell the hotel and other products and services using up-selling and suggestive selling techniques. 用鼎力推销和建议性销售的技巧来推销酒店及万豪的产品。 【岗位要求】 1. Knowledge of Opera and related Marriott booking system. 掌握运用Opera系统及相关万豪预定系统。 2. Knowledge of Microsoft Office. 掌握应用已Microsoft Office软件。 3. Basic knowledge of tourism and hotel industry. 对旅游与酒店行业有基本的了解。 4. Basic knowledge of local market and competitors. 对本地市场及竞争者有基本了解。 5. Good computer skills with minimum requirement in use of Microsoft Windows 98 or higher, Microsoft Office 97 or higher, Internet and other popular software. 良好的电脑技能，至少会使用微软视窗98以上操作系统、微软办公室97或更高版本、互联网及其它的流行出版软件。 6. Good interpersonal & communication skills. 良好的人际交往和沟通技巧。 7. Ability to work independently and as a team. 独立工作和团队工作的能力。