JOB OVERVIEW 职位概述
To conduct vigilant and appropriate yield management and actively contribute towards revenue generationthrough effective management of the reservations department. This position is a vital position to the sales andmarketing function by providing current, accurate information on both the internal reservation situation and theexternal climate with which the hotel operates.
通过对预订部的有效管理,进行机警和适当的收益管理,并积极为创造收入做出贡献。该职位对销售和市场职能至关重要,它提供关于酒店内部预订情况和外部环境的最新、准确的信息
DUTIES AND RESPONSIBILITIES 工作职责
FINANCIAL RETURNS 财务回报
1.Control rooms inventory including allocation and reservations to areas of maximum yield and black out dates
控制室库存,包括最高产量区域的分配和预订以及停电日期Drive the business推动业务。
2.Develop and conduct rooms based marketing activities开发并执行以客房为基础的市场活动
Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments
跟踪销售计划/促销/广告,并向相关部门提供必要的反馈
3.Track and establish pick up trends, occupancy history and market segment development to facilitateforecasting
跟踪并建立客流趋势、入住率历史和细分市场的发展,以方便预测
Track market codes跟踪市场代码
1.Load and maintain rates in lHG reservation system
在洲际酒店预订系统中加载和维护房价
2.Maintain rate in Website
维护网站的价格
3.Collate, maintain and distribute relevant information and data obtained from both existing sources(consultants,economic forecasters) and external sources
整理、维护和分发从现有来源(顾问、经济预测者)和外部来源获得的相关信息和数据
4.Manage Hotel Bank and GDS close out/opening-up dates, if applicable
管理酒店银行和GDS的关闭/开放日期(如果适用)
JOB DETAILS & REQUIREMENTS
职位详情和要求
To coordinate the hotel's inventory based on the strategies defined by the revenue team.
根据收益团队确定的策略协调酒店库存。
To assist the Revenue Team with market research, reporting, and analysis.
协助收益团队进行市场研究、报告和分析。
Key Duties and Responsibilities
主要义务和职责
Understand the dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors, and demand generators for destinations
了解全球、全国、区域和当地的政治及经济市场动态、当地竞争对手和度假区的所有需求产生点
Prepare daily pick up the report
编制日房间预订状况报告
岗位职责:
1. 协助预订部经理管理预订部团队,保证执行所有LRA标准。
Assist reservation manager to versee reservation team: make sure all needed standards in LRA survey are implemented.
2. 执行和维护培训体系,保证员工有足够的技能高效工作。
Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.
3. 培训新员工,提升酒店信息管理系统的技能。
Training up new staff, enhance property management system (PMS) skill.
4. 维护酒店信息系统,保证所有预定、 价格和市场代码的更新,保证所有的客户信息正确记录,酒店和中央预定系统连接顺畅。
Maintain PMS System, ensure all the bookings, rates and market codes are up to date, ensure all accounts are in profile track, ensure proper connection between CRS and PMS.
5. 执行公司和酒店的标准。
Actively promote a work environment, which cares for guests and associates alike.
任职资格:
1、大专及以上学历,2年及以上同岗工作经验
2、责任心强、细心眼睛、熟悉Opera系统