岗位职责 Job responsibility
1.掌握所负责楼层的住客状况,提供对客服务。
Master the guest status of the floor in charge and provide guest service.
2.管理好楼层定额物品,严格控制客用品消耗,做好废品回收。
Managed floor quota items, strictly controlled consumption of guest articles, and recycled wastes.
3.负责对结帐房间的查房工作。
Responsible for checking out rooms
4.负责查收宾客洗衣、酒水的送回和补充工作。
Responsible for receiving guest laundry and beverage return and replenishment.
5.负责楼层公共区域卫生的清洁工作和部分房间的清洁工作。
Responsible for the sanitation of public areas on the floor and the cleaning of some rooms
6.负责杯具的清洁与消毒工作。
Responsible for the cleaning and disinfection of cups and utensils.
7.负责脏布草的收集、更换与新布草的折叠、摆放工作。
Responsible for the collection, replacement and folding and placing of dirty linen.
8.完成易耗品的每期盘点工作。
Complete each cycle of inventory of consumables.
岗位要求 Job requirements
1.有1年以上客房工作经验者优先。
At least 1 year guest room working experience is preferred
2.身体健康,吃苦耐劳。
Good health and hard work
*有同岗位工作经验者优先
*身体健康,相貌端正,能吃苦耐劳。
A.
客房服务员Room Attendant
1. 具有良好的管家部楼层日常操作方面的知识。
Good knowledge of
Housekeeping Guest floors daily operation.
2. 能够适应变动的工作时间,可以上早班和夜班, 并且能在周末和公共假日上班。
Flexible with working
hours, able to work morning shift, evening shift, week –ends and public holidays.
3. 具有良好清洁剂使用及清洁房间方面的知识。
Good knowledge for using
chemicals and clean rooms.
B.
公区服务员 PA Attendent
1.良好的普通话能力。
Good command of Mandarin.
2.具有良好的关于PA 基本方面的专业知识
Good
knowledge of all Housekeeping areas, i.e, P.A operation Basic.
C.
制服/布草Uniform/Linen
Attendant
1.服装面料知识。
Clothes material understanding.
2.懂得缝补的基本知识。
Basic knowledge in sewing and mending of
clothes.
3.能适应强度的工作和压力。
Able to work under great physical and mental
pressures.