· Serve as Concierge of the city and able to fulfillany kind of guest’s legal requests.
成为代表该城市的礼宾司,并能够满足客人各种合法需求。
· Efficiencyof guest service process.
确保对客服务的效率性。
· Accuracyin fulfilling of guest requests.
确保满足客人需求的准确性。
· Managementof the guest service experience /personalization.
确保个性化服务以提升客人体验。
· Managementof work safety and data safety.
保证工作安全和信息安全。
· Ensurewherever possible that colleagues are provided with a work place free ofdiscrimination, harassment and victimization.
确保提供给同事们一个没有歧视、骚扰和危险的工作环境。