职位描述 Job description
1.负责酒吧管理和餐饮部任命的部门的运作;最大化利润,节省成本和维持客户满意度。
Overall responsible for Bar administration and operations of the sections appointed in the RB&E division. Maximize profits, saving cost and guest satisfaction.
2.以诚恳高效的方式处理所有客人和内部客户的投诉和查询,以确保问题得到圆满解决。
Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
3.集中注意提高生产力水平,以及在可接受的准则下谨慎管理效用/工资成本的需求,确保所有设备的最佳部署和能源效率。
Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
4.确保酒吧运营符合最大化利润,同时履行品牌承诺。
Ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise.
5.与培训经理和部门培训师协调,为同事制定和实施有效的培训计划。
Plan and implement effective training programmes for colleagues in coordination with the Training Manager and Departmental Trainers.
6.需要时参加培训课程和会议。
Attend training sessions and meetings as and when required.
7.执行分派的任何合理任务和额外职责。
Carry out any other reasonable duties and responsibilities as assigned.
任职要求 Qualifications
1.大专学历,高级文凭持有者。行政管理或酒店管理及相关专业。
University/ Higher Diploma graduate, major in Business Administration/ Hotel Management or equivalent.
2.三年相关经验或与此相当的教育和相关工作经验结合的背景。
3 years related experience or an equivalent combination of education and work-related experience.
3.机智灵敏,人际交流与沟通技能出色。
Tactful with good interpersonal & communication skills.