Primary Responsibilities主要职责:
• Implement an effective sales plan and promotional activities for the department; to organize an effective selling approach to be used by members of the sales team; to conduct sales calls and to develop and maintain new potential, productive accounts in local, domestic and overseas market.
• Supervise and ensure sales staffs are selling services and products of the hotel in their respective territories. Ensure rates quoted by sales staff are accurate and in line with hotel pricing policy.
• Maintain an efficient customer filing system and to ensure all sales activity is managed effectively.
• Assist to implement and monitor an efficient administration system in the sales and marketing department to ensure a smooth and effective operation.
• Conduct international and domestic sales trips, attend local functions, trade shows and promotion to maintain a high level of exposure for the hotel in all markets.
• Closely monitors accounts revenue and business production for M.I.C.E. accounts.
• Assists Director of Sales in the forecasting of rooms’ revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups.
• Plans sales trips, under the direct approval of the Director of Marketing to major market areas, calling on accounts within the pacific market areas. Reports to the Director of Sales Marketing on potential markets needing coverage.
• Keeps updated with client relationships and overall business goals through close communication with Events Management Team.
• Attends the pre-event meeting and post-event meeting as required, chaired by Events Management Team.
• Handles all aspects of Familiarization Groups including enquiry, co-ordination and execution thereof.
• Complete other duties as assigned by DOSM.
• 协助识别市场需求和政府活动的趋势,定义目标市场,监控和分析竞争对手的促销和活动。
• 有效完成部门的销售促销活动;组织一个有效的销售方法;开展电话销售,开发和维护新的有潜力的政府客户,在本地,本国和国外发展产量。
• 监督并确保酒店的销售人员销售服务和产品在各自的领域。确保酒店的员工符合酒店的定价政策。
• 保持一个有效的客户档案系统,确保所有的销售活动进行有效管理。
• .协助实施和监督市场销售部的一个高效的管理系统,以确保顺利和有效的操作。
• 进行国外和国内的商务出差,参加当地的展会和促销会以便在所有酒店市场保持高水平。
• 密切监控团队住宿客户的账户收入。
• 协助市场销售总监预测房间收入的利益。
• 在市场销售总监的批准下计划商业到主要的市场出差,反馈有潜力的市场给销售总监。
• 不断更新客户关系和整体业务目标通过与会议销售团队密切沟通。
• 参加会议销售团队的会前和会后的会议。
• 处理所有团队的要求,合作和执行。
• 完成其他市场销售总监分配的任务。
Qualifications任职资格:
• Knowledge of Opera Sales & Catering, Opera PM, Outlook; Word; Excel; Power Point
• Minimum 18 months as an Assistant Director of MICE within the hotel industry.
• Career and results oriented with the ability to be flexible with hours, days off, assignment and additional duties.
• Must be able to work well under pressure in a fast paced and constantly changing environment.
• Excellent written and verbal communication skills.
• High guest service skills.
• English as a second language.
• 熟知Opera S&M, Opera PM , Outlook , Word, Excel. PowerPoint
• 至少有18个月的会议销售副总监经验
• 能够适应弹性的工作时间,休息日,工作分配和额外任务的导向能力。
• 必需能够在一个快节奏和环境不断变化的高压力下工作。
• 具有良好的书面,口头表达能力和沟通技巧。
• 高度的客户服务技巧。
• 英语作为第二语言。
Your team and working environment:
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar.
成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心,地处天府新区的核心区域及成都高新区,毗邻世纪城新国际会展中心,环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房,蔚柳溪水疗中心,金尊行政楼层,超过1350平方米的会议及宴会设施,以及一系列的餐饮设施,包含全日制餐厅“食百绚” ,三层楼的酒廊、鸡尾酒吧。
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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