岗位职责： 1、负责酒店人力资源部全面管理工作，制定和实施人力资源规划； 2、负责建立和健全人事、薪酬、考核、聘任、晋升、奖惩等各项规章制度； 3、负责酒店高层管理人员的招聘和储备人才库的建设； 4、制定和完善酒店组织架构、薪酬体系、绩效管理体系； 5、对人力资源管理模式有系统的了解和实践经验积累，有先进的人力资源理念，能指导各个职能模块的工作。 岗位要求： 1、熟知国家、地区劳动法律法规及相关政策； 2、英语书写表达流畅，沟通协调能力强，亲和力好，抗压能力强； 3、2年以上同岗位工作经验； 4、完成上级交代的其他工作等。

【岗位职责】 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 【岗位要求】 1、大专以上学历，有相同岗位工作经验5年以上。 2、在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3、熟知国家、地区劳动法律法规及相关政策。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。

【职位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任职要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【职位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任职要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【职位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任职要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

欢迎加入洲际酒店集团！现在您已成为IHG大家庭的一员，一起来了解一下您即将承担的职责。   工作内容 人力资源总监将负责推动人力资源和各项计划，如招聘、福利、员工关系和培训项目，确保酒店团队成员都能合规行事。您还将创建积极向上的团队文化，同时确保酒店宾客获得独特的体验，赋品牌以生命。您还要为酒店总经理和领导团队提供与人力资源相关的辅导。 您的日常工作 员工团队 •创建各种计划促进团队协作，为所有团队成员营造积极的工作环境支持并管理年度团队成员满意度调查 •为经理级别提供人力资源原则方面的教育和培训，提高产出和绩效 •欢迎新团队成员，并为其提供入职培训  •负责维护并更新所有员工的档案与记录，确保所有信息准确无误 •确保遵守招聘标准和适用的法律法规 •与外部各方建立良好的关系      财务方面 •协助制定人力资源预算并按预算运营  •监管员工编制与人力配置标准以管理成本 •降低因雇佣关系引起的财务风险 •了解并分析本地薪资福利水平，确保酒店提供的待遇具有同业竞争力   宾客体验 •运用创新方法来激励、鼓舞团队成员为宾客提供难忘的体验 •抽时间与宾客互动，听取反馈，了解员工提升宾客满意度的渠道 •与部门经理协作共同开发各类举措，以达到服务行为标准并持续提升宾客体验    负责业务 •提升酒店与品牌在本地的知名度，鼓励员工积极参与本地社区活动 •确保遵守相关劳工法规及酒店或公司的政策与流程 •对工作中发生的问题进行调查和研究，了解事实情况，及时发现对酒店或公司可能造成的潜在风险，并通过各类员工关系项目来推动问题的解决 •收集并维护离职面谈、人员流动统计数据、旷工报告等数据，了解各种趋势、培训需求和管理问题等 •若酒店有工会组织，可能需要管理劳工关系事务，并代表酒店参与相关问题的调停、仲裁及合同协商工作 •其他临时职责——需要全员出动完成任务的特殊时刻 我们对您的要求 •学士学位/高等教育资质/同等资质  •4年人力资源相关经验 •具有管理经验者优先考虑 •具有专业人力资源职称者优先考虑         •能够在尽可能大的范围内保持所有人力资源事务的保密性 •必须熟练掌握当地语言 •同时精通其他语言者优先

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任职要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【岗位职责】 1、全面负责餐饮门店日常运营管理工作，包括人员调配、服务标准执行、成本控制及经营目标达成2、制定并落实门店运营计划，分析经营数据，定期提交运营报告并提出改进方案 3、督导食品安全、卫生管理制度及标准化操作流程的严格执行 4、负责员工排班、培训、绩效考核及团队建设，提升员工专业素质与服务意识 5、处理顾客投诉及突发事件，维护门店形象与客户关系 6、控制食材采购、库存及损耗管理，优化供应链成本 7、配合总部完成营销活动落地执行，提升门店营业额及客户满意度 【岗位要求】 1、大专及以上学历，酒店管理、餐饮管理或相关专业优先 2、5年以上餐饮行业工作经验，3年以上连锁餐饮门店管理经验 3、熟悉餐饮运营全流程，具备出色的成本管控及数据分析能力 4、精通食品安全法规及5S管理体系，持有健康证及相关职业资格证书 5、年龄28-38岁，具备优秀的团队管理能力与抗压能力 6、擅长客户关系维护，能独立解决突发经营问题 7、具备较强的市场敏锐度，有成功策划执行餐饮促销活动经验者优先

岗位职责 1、负责餐厅管理工作,制定并实施餐饮经营的所有计划。 2、负责实现门店的营业收入指标和利润指标。 3、负责协助销售对客诉有效处理，并做好防微杜渐。 4、负责门店所有物资耗损管理，全面降低餐具物料耗损率。 5、协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。 6、制定餐厅推销策略，督促员工做好食品饮料的推销工作，提高餐饮销售收入。 7、建全物资管理制度，对餐厅的设备、物资、用具等执行严格管理。 8、做好员工培训管理机制，全面提升对客服务技能。

职责描述： 1、全面负责酒店日常运营管理工作； 2、负责酒店员工管理，贯彻公司的企业文化和管理制度，营造良好的工作氛围； 3、妥善处理酒店内突发事件。 任职要求： 1、热爱酒店行业，性格开朗，沉稳干练，对服务及品质有高要求； 2、具备中高端连锁酒店门店筹备及全面运营管理经验，熟悉酒店各部门服务及管理流程； 3、具备敏锐的市场感知及客户开发能力； 4、可接受区域调派。

【岗位职责】 1、负责日常行政事务的处理，包括文件收发、档案管理、会议记录及办公用品采购等； 2、协助上级完成各类报表的统计、整理及汇总工作，确保数据准确及时； 3、协调各部门之间的沟通与协作，确保行政流程高效顺畅； 4、负责来访接待、电话接听及信息传递，维护良好的对外形象； 5、参与公司内部活动的组织与执行，包括员工福利、团建等事务； 6、完成上级交办的其他临时性行政工作。 【岗位要求】 1、具备良好的沟通协调能力，能够高效处理多任务； 2、工作细致认真，责任心强，具备较强的服务意识； 3、熟练使用Office办公软件（Word、Excel、PPT等）； 4、具备基础的文书写作能力，能独立完成一般性行政文件； 5、有酒店行业或相关行政工作经验； 6、能适应快节奏工作环境，具备一定的抗压能力。

【岗位职责】 1、 维护公司形象积，极提高服务意识； 2、 协助总经理确立酒店的经营计划（月、季、年）、发展规划及经营方针，制定酒店的经营管理目标，配合总经理做好酒店的经营管理工作； 3、 按照酒店经营和服务的规范要求及质量标准，协助总经理制定完善酒店的各项规章制度，建立健全内部组织系统，协调各部门关系，建立内部合理而有效的运行机制； 4、 协助总经理做好酒店的市场拓展、人力资源开发和计划财务工作； 5、 协助总经理做好酒店的安全管理，切实抓好酒店的安全生产、食品卫生和治安、消防管理工作； 6、 协助总经理做好酒店资产管理，控制酒店营销成本，减少浪费，提高经济效益； 7、 负责重要客人的接待工作，保持与社会各界的广泛联系，塑造企业良好的内、外部形象； 8、 协助总经理做好酒店的行政及后勤管理工作，重点抓好固定资产的维护保养、更新和能源管理工作； 9、 协助总经理完成公司下达的各项指标，负责检查酒店以岗位责任制为起点的《政策与程序》等管理制度的落实执行情况； 10、 协助总经理建立酒店与客户、供应商、合作伙伴、上级主管、政府机构、金融机构、媒体等部门间顺畅的渠道； 11、 建立酒店内部良好的沟通渠道，协调各部门关系； 12、 营造企业文化氛围，塑造和强化酒店客观价值； 13、 负责酒店员工队伍建设，培养、选拔中高层管理人员和优秀员工； 14、 协助总经理处理酒店重大突发事件； 15、 协助总经理监督、控制经营计划的实施过程； 16、 按时完成上级领导交办的其它工作。 岗位要求： 1、年龄35~45周岁，高星级酒店同岗位工作经验一年以上； 2、具有优秀的协调沟通能力； 3、最近两份工作，每份工作超两年，且高星级酒店副总或总经理岗位工作经验三年以上； 3、请应聘者看清楚薪资以及岗位要求，如果不在您期望之内，或不符合岗位要求，请勿投递简历，以免浪费彼此的时间。