Maintain general filing systems 日常文件的管理归档 Answer incoming telephone calls and either transfer, redirect or take a message 接听电话或转接、重拨或留言 Prepare files, reports, correspondence and other relevant business documentation 准备文件、报告或其它相关的业务报告 Handle general enquiries 处理日常询问 Arrange and participate in meetings, prepare meeting minutes. 安排并参加会议，准备会议纪要 Take dictation of correspondence as required 根据需要对信函做好笔录 Open and sort mail 对邮件进行分类 Maintain confidentiality at all times on all matters 对任何事情在任何时候保密 Demonstrate essential overall knowledge of the organization 演示组织必要的整体的知识 Understand the responsibilities of other units and departments and co-operate with them 知晓其它部门和单元的职责并与他们协作 Access and use work processing computer packages and keep up to date with enhancements to latest upgrades 访问和处理电脑中的工作流程，并保持附件的随时更新 Complete departmental attendance tracking 完成部门考勤 Review the attendance and expenses of outsourced personnel. 审核外包人员的相关考勤及费用 Maintains confidentiality at all times and maintains strict practice of office lock up and security of information 时刻保持机密性并严格执行办公室上锁和信息的安全 Carry out other tasks as directed by your supervisors 完成上级交待的其它任务 Observe the rules and disciplines 遵守酒店的其它指示和规章制度