Job Summary:To assist the General Manager in administering & managing the Hotel’s Operation, maintain cost & quality standards and drive profit for the organization. Lead by example in terms of training, community involvement & safety & security. Responsible for the Operation in the GM’s absence in accordance with Club Med Joyview Yanqing Beijing’s Policies & Procedures .Participate in aspects of the Hotel’s Management.Duties & Responsibilities:Ensure the smooth running of the day to day Hotel Operation by leading the F&B/FO/HSKP/BTQ/SPA.Ensure Club Med Joyview Yanqing Beijing Policy & Procedures are followed in relation to the hotel operation,including maintenance, environmental health, fire & safety systems & quality standards.Contribute to the Hotel’s Marketing Plan, ensuring clear strategies & action plans are in place to penetrate key market segments.Work closely with the Financial Controller/Room Allocation Market Analyst to monitor trends, competitive data & business forecastsLead by example in GEI. Ensure as information comes in from GEI action plans are established & followed up to address issues promptly.Drive brand standards to ensure guest expectations are met & surpassed.Prepare Operational Budgets in conjunction with the Financial Controller.Practice cost efficiency & opportunities to maximize profits for the Owner.Drive efficiency to achieve the highest volume of revenues & maximize on flow thru’ to see optimum EBITDAAttract, develop & retain an effective team of Department heads & Associates.Monitor & oversee consistent training & development plans for Associates to ensure a positive Guest experience, high morale & strategic continuity planning within the Hotel.Provide clear leadership for the quality & progress initiatives (eg. OPEX) aligned with business goals & objectives, maintaining close liaison & support for the team & change activities.Ensure that building & plant are maintained to company & legal standards. Prepare Capital Plan including necessary investments to guarantee short & long term standards with a special emphasis on guest experience & the hotels positioning in the market place.Ensure a cost effective, innovative & quality rooms/F&B operation in the hotel thru’ effective product planning, marketing & product presentation.Monitor IT implementation standards & track software enhancements to ensure best use & application.Monitor purchasing activities & promote actions to achieve best value for money while maintaining Corporate & Divisional standards.Foster Club Med organization contacts to ensure best use of company skills, services & professional knowledgeInstitute a clear communication strategy within the hotel & supporting teams to ensure effective sharing & updating of information thru’ out the property. Include a structured & active meetings & briefings process.Identify opportunities for resources & facilities to be shared between the properties & implement best practices.Represent the company in a professional manner at all times.Job Knowledge / Skill:Excellent English skills both written & oral (the International language of Business). Other languages and advantage.Computer literate with emphasis on accounting/marketing spread sheet softwareFlexible & thorough…attention to detail & follow up is very importantUnderstanding of different Management styles & their applicationsStrong leadership & communication skillsCulturally aware when in an International location.In depth knowledge of Hotel Operations.Ability to study, analyze & interpret data & make sound business decisions.Ability to negotiate, sell & convince guests & Associates alike.Education:University/College Degree in Hotel/Business Management or similarAdditional courses in Marketing/Communication/Leadership/Management useful..Experience:Min. 10 years in International Hotel Operations.Additional Skill required:Ability to be resourceful, creative and maintain flexibility.Ability to train, motivate, evaluate, mentor and direct associates and managers to meet desired ends.Ability to manage by example.Ability to maintain excellent relations with associates and maintain associate and guest confidentiality at all times.Ability to create, implement and monitor hotel and associates goals, strategies and policies.Complete other tasks assigned by your line managerSeniority LevelMid-Senior levelIndustryLeisure, Travel & TourismEmployment TypeFull-timeJob FunctionsOtherScreening questionsPreferred qualificationsHave you completed the following level of education: Bachelor's Degree?Ideal Answer: Yes