岗位职责:
Scope of Job:
As Food Safety Supervisor you will work closely with the Food Safety Compliance Manager and Management teams at the attraction to ensure effective implementation of our Food Safety policies, procedures, standards and culture. The role will seek to ensure excellent food products and services are delivered safely and hygienically to our guests, staff and contractors every day.
作为食品安全主管，您将配合食品安全合规经理并且和管理团队密切合作，确保有效执行食品安全政策、程序、标准和文化。该职位将努力确保每天为游客、员工和承包商提供安全卫生的优质食品和服务。
The role will also include the provision of advice, direction and performance monitoring relating to the broader topic of health and safety risks in the attractions catering environments. The effective management of food safety risks is, to an extent, determined through the effective control of health and safety risks more generally in these areas. With both, our employees are at the heart of the necessary processes and safety arrangements.
该职位将涉及为餐饮运营场所餐饮环境中更广泛的健康和安全风险议题提供专业建议、战略指导和绩效评估。食品安全风险的有效管理在很大程度上依赖于这些领域内整体健康和安全风险的妥善控制。在这两个方面，我们的员工都是关键流程和安全措施的核心要素。
Job Responsibility
工作职责
1. 食品安全培训
Food Safety Training
- Develop food safety training materials and implement a food safety training program to raise awareness of the importance of food safety among all employees.
制定食安培训课件并实施食品安全培训计划，提升全体员工对食品安全意识。
- Ensure that the training content complies with Merlin's food safety management system and strictly follows LLSHR food safety standard operating procedures.
确保培训内容符合默林食品安全管理系统，并严格执行上海乐高乐园度假区食安标准操作程序
2. 食品安全审核
Food Safety Audit
- Assist with the park's F&B audit plan, conduct safety audits for the operations team and various F&B outlets, identify unsafe operational behaviors, and propose corresponding safety improvement measures and plans
协助制定度假区内餐饮食品安全审核计划，对餐饮运营场所进行安全评估审核，针对不安全的操作行为提出相应的改进措施和计划
- Support the admission inspection, food safety assessment, and regular audits of food suppliers
评估新引入的餐饮供应商食品安全相关资质，协助准入踏勘流程并持续进行定期的食品安全审核。
3. 食品安全实验室管理
Lab Management
- Be responsible for developing food sampling plans, food testing plans, and equipment and consumables management for F&B outlets within attraction
负责制定餐饮运营场所内食品留样计划、食品检测计划及设备器材和耗材管理工作
- Improve laboratory operational efficiency, including but not limited to staff inspection efficiency, equipment utilization efficiency, and efficiency in following up and rectifying detected issues
提高实验室运营效率，包括但不限于检测效率、设备使用效率、问题跟进效率流程等工作。
4. 食品安全事故调查
Food Safety Incident Investigation
- Support the Food & Beverage team in ensuring proper recording, investigation, and analysis of food-related incidents, complaints, and potential risks occurring in the park, and provide technical safety solutions to prevent recurrence
协助餐饮团队妥善记录、调查并分析餐饮运营场所内发生的食品相关事件、投诉和潜在风险，同时提供专业的技术安全解决方案，以预防类似情况再次发生。
- Create relevant safety topics and safety promotions based on safety incidents, and regularly share with the food and beverage team to enhance overall safety awareness
根据安全事故制作相应的安全话题和安全宣传，定期与餐饮团队进行分享提升整体安全意识
5. 食品安全相关法规更新
Update on Food Safety Regulations
- Combine the latest updates on national and local food safety regulations and standards, summarize and update existing standards in real-time to avoid compliance risks
系统性整合国家及地方层面最新的食品安全法规和标准，并持续对现有标准进行实时分析和更新，以有效规避合规风险
6. 第三方服务商管理
Third-party Service Provider Management
- Guide and support relevant F&B contractors and service providers in correctly implementing Shanghai LEGOLAND's safety and food safety procedures
指导并协助相关餐饮承包商和服务供应商正确实施度假区的安全及食品卫生规程
Health & Safety
健康与安全
You are responsible for implementing Merlin’s HSS Policy, management system and related standards.
Within the area of management responsibility, you must:
Show clear leadership and commitment to HSS; this includes setting a good personal example.
Develop plans that are consistent with the HSS strategy to carry out risk assessments and meet relevant standards, legal requirements and Merlin’s HSS targets and objectives.
Take the necessary practical steps to implement the HSS management system, including:
Providing suitable resources and training
Defining specific roles and responsibilities
Explaining HSS issues effectively
Establishing operational controls
Managing contractors effectively
Organising emergency response arrangements
Implement measures to monitor HSS performance and, where necessary, take corrective action. This includes audits, performance monitoring, and reporting / investigating incidents.
Ensure that HSS decisions are consistent with Merlin’s HSS Policy.
Consider HSS issues in business decisions and explain their importance.
Support promotional campaigns and educational plans.
Recognise and reward employees who show positive HSS behaviour and achieve HSS objectives.
Discuss HSS issues regularly.
Encourage employees to suggest measures to improve HSS performance, and follow these up.
Ensure that employees who blatantly or repeatedly violate HSS standards, procedures and rules are disciplined appropriately.
Challenge unsafe conditions or actions and work with those involved to agree the necessary safety improvements.
Provide ready access to skilled HSS professionals and / or accurate HSS advice.
您有责任落实默林的HSS（健康、安全和保障）政策，管理制度及相关标准。
在各自的管理职责范围内，必须：
展现明确的HSS领导力和承诺，包括设置一个好的个人榜样。
制定符合 HSS 战略的计划，以实施风险评估并满足相关标准、法律要求和默林集团的 HSS目标。
采取必要的实际步骤实施HSS管理体系，包括:
提供适当的资源和培训
定义具体的角色和职责
有效地解释HSS问题
建立运营控制措施
有效管理承包商
组织实施应急响应
实施监测HSS绩效的措施，并在必要时采取纠正措施。这包括审计、绩效监控和报告/调查事件。
确保 HSS 决策与默林集团的HSS政策保持一致。
在业务决策中考虑HSS问题并解释其重要性。
支持HSS提升和教育计划。
认可并奖励表现出积极HSS行为的员工。
定期讨论HSS问题。
鼓励员工提出提高HSS绩效的措施，以及跟进措施的实施。
确保公然或屡次违反HSS标准、程序和规则的员工受到适当的纪律处分。
挑战不安全的条件或行动，并与相关人员合作达成一致必要的安全改进。
提供必要的权限给 HSS 专业人员和/或准确的 HSS 建议。
任职资格:
1. Bachelor's degree or above in Food Safety related majors
食品安全相关专业，本科及以上
2. At least 3 years of experience in food safety, preferably with international experience in Park resort catering；chain restaurants, hotel catering, food manufacturing industry, or third-party auditing organizations
至少3年以上食品安全工作经验，优选具有大型主题乐园餐饮、国际化的连锁社餐、酒店餐饮、食品制造业或三方审核机构工作经验者
3. Fundamental knowledge and skills in food safety
食品安全基础知识和技能
4. Familiar with food safety systems (HACCP, ISO22000, BRC, etc.)
熟悉食品安全体系（HACCP、ISO22000、BRC等）
5. Able to independently conduct food physicochemical/microbiological experiments
能够独立完成食品理化/微生物实验
6. Strong sense of responsibility and principles, pragmatic and pursuit of excellence
具有较强的责任心和原则性，求真务实、追求极致
7. Fluent in English reading and writing
英文读、写流利
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