1. Direct andcontrol all subordinate associate to ensure that all day to day operationalmatters are handled on time and guest expectations are met
直接和协调所有下属厨房确保所有业务事项时刻都按时已达到客人预期。
2. Provide guidanceand assistance to the outlet employees helping them in the execution of theirduties and responsibilities
提供指导和帮助
,
帮助每个部门员工执行他们的责任和义务。
3. Oversee theservice standards in the outlet ensuring that they conform to the requisitestandards and meet or exceed customer expectations.
监督服务标准
,
确保它们符合标准和满足所需
,
或超越顾客的期望。
4. Liase with theKitchen, Stewarding, Bars, Housekeeping and Engineering to ensure that theoperation runs smoothly in areas of joint responsibility.
与厨房
,
厅面、酒吧、客房、工程沟通
,
以确保运行顺利的共同责任。
5. Assist in theplanning and execution of promotional activities as directed
协助制定和执行的促销活动。
6. Maximise revenuein the outlet by implementing upselling procedures
每个厅面实现出口利润的最大化和促销。
7. Assist inmonitoring and controlling the financial performance of the outlet controllingcosts and expenses
协助监测和控制部门的成本和开支的控制显示财政业绩。
8. Assist inmonitoring and controlling the hotel’s OE inventory and participate ininventory taking
协助监控参与酒店的部分盘点库存。
9. Conduct frequentfront and back of house checks ensuring mise-en-place, service procedures,standards of cleanliness and hygiene, repair and maintenance, employee groomingand manning levels are in order and take appropriate action where necessary
进行经常性的部门前线检查
,
服务程序检查
,
标准的清洁和卫生、维修和保养
,
员工培训和指令并在必要时采取适当的行动。
10. Assist in the maintenanceof efficient administration preparing and submitting reports on time asdirected
保持一种高效的管理部门和按时提交部门运作报告
