Consistently offer professional, friendly and engaging service. 始终如一地提供专业、友好和周到的服务。 Direct and lead the day to day Spa operation ensuring all standards are followed. 统管和领导水疗部门的日常运营，确保遵循所有标准。 Prepare annual budgets for all departments within the Spa; ensuring productivity and expense controls are followed to maximize revenue opportunities. 准备水疗部各分支部门的年度预算；确保遵循生产力和开支控制，增加收入机会。 Promote and sell customized Spa programs to conference groups and individuals. 向会议团体和个人推介和销售定制水疗计划。 Work with Hotel\Regional Sales and Marketing departments. 与酒店\区域销售与市场营销部门合作。 Maintain thorough knowledge of competitors; including location, product offering, pricing, promotion and sales techniques. 全面了解竞争对手情况，包括位置、产品、定价、促销和销售技巧。 Create and lead the implementation of 12-month marketing plan. 创建 12 个月市场营销计划并领导计划的实施。 Submit monthly report requirements; including business reports and treatment audits. 提交月度报告要求，包括业务报告和理疗检查。 Ensure team members are familiar with all areas of the Spa operation, including product knowledge and retail sales. 确保团队成员熟悉水疗运营的所有领域，包括产品知识和零售销售。 Assist in the recruitment, development and training of all leaders and support talent. 协助招聘、培养和培训所有领导人员和支持部门人才。 Balance operational, administrative and Colleague needs. 平衡运营、管理和人才的需求。 Follow departmental policies and procedures. 遵循部门政策和流程。 Follow all safety and sanitation policies. 遵循所有安全和环境卫生政策。 Other duties as assigned. 上级主管安排的其它任务。 Previous leadership experience within the Spa field required 要求有在水疗领域领导岗位上工作的经验 University/College degree in a related discipline required 要求具有相关领域的本科/大专学历 Computer literate in Microsoft Window applications required 要求能熟练操作计算机尤其是微软应用程序 Experience in the Hotel industry an asset 具有酒店行业工作经验者优先 Experience and certification in one of the Spa disciplines of fitness or therapy preferred 具有水疗健身或理疗课程证书和经验者优先 Excellent communication and organizational skills 出色的沟通和组织能力。 Strong interpersonal and problem solving abilities 出色的人际交往和问题处理能力 Highly responsible & reliable 高度负责和可靠 Ability to focus attention on guest needs, remaining calm and courteous at all times 能够将注意力集中于宾客的需求，在任何时候始终保持冷静和礼貌 Experience in a similar role in a luxury hotel with knowledge of the China market is required 在奢华酒店同等岗位经历熟悉中国市场