BASIC FUNCTION基本职责
Act as Chauffeur of Hotel vehicles.
作为酒店车辆的司机。
Responsible for carrying baggage, give assistanceto arriving and departing guests, orient the guests with their rooms and hotelfacilities. Provide supervisory assistance when needed and provide service witha smile.负责递送行李,为抵店与离店客人给予帮助,指明去房间的方向并介绍酒店的设施设备,如有需要协助领班监督并保持微笑。
DUTIES ANDRESPONSIBILITIES职责和义务
1. Drives hotel vehicles as assigned by Concierge Department.根据酒店礼宾部安排驾驶酒店车辆。
2. Delivers invitations, letters, parcels and other correspondence as directedby superior.根据上司要求递送邀请函,信笺,包裹和其他商务信函。
3. Check hotel vehiclesdaily, clean, washes and polishes car exterior and interior.每日检查酒店车辆,定期清洗,确保车身内外部的整洁。
4. Records details of tripssuch as destination, passengers and errands in his logbook.在行车记录本上详细记录旅程细节,例如终点,乘客和任务人。
5. Ensures that the vehicleis always properly filled with gas and fuel,informs Bell Captain on duty whenever there is a need to refuel.每天确保车辆有足够的汽油,在上班时无论什么时候需要加汽油要及时通知当班礼宾部主管。
6. Acts as bellman whendeemed necessary by superior.根据上司要求有必要的时候可以作为行李员。
7. Ensure hotel vehicles insafe and comfortable condition by daily inspection, preparing mineral water anddaily newspaper before transfer, informs Chief Concierge when problem foundASAP.每日需认真检查酒店车辆的状况,出车前需要备好矿泉水及当日报纸,确保车辆使用的安全性及舒适性,发现问题第一时间通知礼宾司。
8. Responsible for carrying baggage, give assistanceto arriving and departing guests, orient the guests with their rooms and hotelfacilities. Provide supervisory assistance when needed and provide service witha smile.负责递送行李,为抵店与离店客人给予帮助,指明去房间的方向并介绍酒店的设施设备,如有需要协助领班监督并保持微笑。
RELATION其它
Be familiar with property safety, first aid andfire and emergency procedures and operate equipment safely and sensibly.熟悉财产安全,急救,消防的紧急程序和操作设备的安全性及合理性。
REPLACEMENT AND TEMPORARY MISSION 替代和临时任务
1. To be ready andresponsible for other duties assigned by the management随时完成其它任务。
2. Perform duty of the FrontOffice Manager under the supervision of the Resident Manager.完成前厅部经理布置的任务。
3. Thehotel business functions seven days a week, 24 hours a day. All associates mustrealize this fact and be aware that at all times it may be necessary to moveassociates from their accustomed shift as business demands.员工需明确酒店是每周7天,每天24小时运作的行业。因工作需要,上班的班次会随时调整。
JOB SPECIFICATION工作要求
1. At least High SchoolGraduate. 高中毕业或具有同等学历。
2. Minimum 6 months’experience. 至少有相关工作经验六年。
3. Male, at least 172cm inheight.男性,身高至少1米72。
4. Holder of ProfessionalDriver’s License.持有驾驶执照。
5. Neat, personable and withfine manners and deportment.干净,有风度,拥有良好的礼貌和仪表。
6. Must have extensiveknowledge of locations, streets and significant sites.对当地的地理情况,街道分布和名胜景点熟知。
7. Must possess good sense ofdirection.有良好的方向感。