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  • 全国 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 节日礼物
    • 管理规范
    • 出国旅游
    • 午餐补贴
    • 领导好
    • 帅哥多
    卓越雇主
    卓越雇主
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: 1、根据公司战略在辖区内拓展酒店管理项目和客户资源,寻找适合公司酒店经营所需的加盟物业和意向投资者; 2、负责对投资项目进行市场调研、投资测算分析,与意向投资商的商务谈判,投资模式、政策和公司经营理念等方面的宣导; 3、按照所定目标和量化指标完成各阶段任务,制订项目推进方案和策略并指导完成; 4、建立和维护与投资人、各类社会团队等的良好关系,树立良好的品牌形象,利用整合的品牌资源,提升品牌力影响力,促进开发任务的顺利完成。 任职资格: 1、专业不限,大专以上学历,具备优秀的谈判技巧; 2、有3年以上国际或国内连锁酒店集团、其他连锁加盟行业(超市、卖场、连锁店)、商业地产开发经验等相关行业工作经验,对酒店、物业行业有良好的商业判断能力; 3、较强的沟通能力和团队协作能力及强烈的事业心与责任心; 5、较强的社会人脉资源和新渠道开发能力; 6、能够适应出差,有市场资源者优先。 工作地点:全国 薪资构成: 基本工资+绩效奖金+高额提成
  • 全国 | 2年以上 | 学历不限 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    岗位职责 1.为客人及员工提供现场医疗救援服务,在医务室提供服务以及在其它时间按需提供服务:接待、检查、照顾、支持、建议和治疗 2. 就发生意外事件的处理方法为所有部门经理提供培训 3. 对所有员工提供预防服务 4. 确保符合度假村的卫生和安全流程 5. 保持医务室设备、医疗箱和急救箱处于正常工作状态 6. 管理库存和订购补给 7. 在日志本上记录日常记录过程 8.与当地医生和医疗机构保持良好的关系、为度假村医生提供技术援助(儿科医生、潜水医生等)  岗位要求 1. 具有相关专业背景及资质 2. 须掌握基础英语及流利普通话,掌握其它外语者更佳  3. 该岗位需每周工作6天  【G.O福利】: 双人住宿; 一日三餐国际自助餐厅; 吧台饮料畅饮; 度假村内所有娱乐活动及场地设施免费使用; 机场接送服务; 工作满一年往返度假村和住址机票; 完善的工作意外伤害保险及社会保险; 国际化G.O团队; 拥有登台演出的机会; 每年轮换海外及大中华区度假村工作机会; Club Med海外度假村免费房间; 快速晋升通道。
  • 全国 | 3年以上 | 本科
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.
  • 东方 | 经验不限 | 学历不限 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 管理规范
    • 年度旅游
    • 投递简历
    【岗位职责】 1、熟悉消防安全常识,掌握消防技能,确保岗位安全; 2、做好公共区域各类设备设施、停车场与消防安全的日常巡查并做好记录,及时发现和消除各类安全隐患; 3、发现任何设备、器材出现故障,通知有关人员进行维修,保证设备处于正常运行状态; 4、熟悉各类消防设备的位置及运行状态; 5、熟练使用各类消防器材; 【岗位要求】 1、高中以上学历,身高168以上; 2、持有专业消防证书,懂得消防设备运行的原理; 3、退伍军人优先。
  • 全国 | 5年以上 | 学历不限
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements, and timetables. • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. • Liaise and co-operate with both Internal and External Audit, ensuring that an effective program of in-hotel audit is in place and that corrective action is promptly taken where required. • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action. • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business. • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information. • With Project Managers, support the implementation of financial systems in the hotel. • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment. • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting. • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. • Manage the formulation, review and approval process for budgeting within the hotel. • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development. • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. • Establish and maintain good employee relations within the Finance department. • Aim to maximize efficiency in the accounting department and optimum staffing levels. • Recognize that a highly organized Accounts office is often a sign of an efficient department. • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. • Lead and motivate the team to high levels of performance. • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. • Both the Director of Finance and Assistant Financial Controller should have a personal development plan. • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control • Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables. • Maximize interest earnings and minimize interest expense. • Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. • Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times. • The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles – once established, the Director of Business Development applies such policies and controls. • It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. • The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues. • It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base • Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action. • Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner. • Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business. • Set an example to the hotel by operating an efficient and cost-effective Finance department.
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    PURPOSE OF JOB  He guarantees and monitors the stock and the deliveries of the village. He is responsible for managing storage warehouses and deliveries to maximize efficiency and secure the business qualitatively and quantitatively. GENERAL MISSIONS PROCUREMENT PROCESS Order : v  He defines the forecasted product needs and give purchasing orders to the Procurement Manager  as close as possible to needs to ensure a continuous and regular service    Reception : v  He controls deliveries: qualitative and quantitative control of the products received (weighing of bulk foodstuffs, etc.)  v  He controls the respect of suppliers' deadlines  v  He deals with non-conformities on a day-to-day basis and communicates it to the Procurement Manager   Stocks : v  He analyses, consolidates and communicates consumption to better adapt stock levels  v  He is responsible for the proper implementation of inventories and expressions of needs  v  He advises managers on the expression of their needs, ensures that they are anticipated  v  He adapts inventory levels to the reliability of customer needs and the supplier context, aiming for the best full cost / customer service ratio  v  He secures stocks and exhaustively guarantees that the physical stock is equal to the stock recorded in Ecomat IT system v  He organizes storage of the reserves and the quay of the Economat v  He arranges reserves, implements necessary signage to identify the products.   Reporting : v  He evaluates the performance of suppliers   v  He contributes to the respect of objectives set for variable costs, he researches and identifies new products and services to optimize/reduce costs v  He improves productivity by optimizing the flow of information and goods flows   v  He participates in the monitoring of self-checks of his department   v  He establishes and informs a dashboard of the service's performance   QUALITY / HEALTH AND SAFETY: v  He is the guarantor of compliance with H&S standards in collaboration with other managers, alerts his managers (hierarchical and functional) in case of risk   v  He participates in the Health and Safety Unit v  He keeps all records in a way that they can be checked at any time for information or audit purposes Team management v   He ensures the reception, implementation and integration of GO/GEs in his department v   He defines personal objectives and support his team or its affiliates, and evaluates them v   He supervises and leads in a transversal logic v   He implements and complies with HR procedures v   Manager by proximity: show, train and enforce v   He shows exemplarity through his visibility among teams and customers v   He ensures good social climate in his department v   He ensures all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions KEY PERFORMANCE INDICATORS (KPI) CLIENT ·      Customer satisfaction data  ·      Compliance with standards and SOP   Business  ·      Respect of budgets (result versus budget) ·      Rate of loss, theft or damage of goods ·      Stock function to meet internal audit scores   PEOPLE ·      Development of his team skills, Turn Over and absenteeism ·      End of month inventory variance
  • 全国 | 1年以上 | 大专
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    设计并组织亲子活动,包括且不限于场地设计,布置,流程控制,安全维护等。 任职要求: 工作态度积极 具备亲子活动或者青少年训练营组织活动经验优先 沟通能力良好 具备基本的英文沟通能力
  • 全国 | 5年以上 | 学历不限
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服务中档酒店 | 2000人以上
    • 投递简历
    进行每周预测;设置散客/团队库存策略和定价策略;平衡出租率和房价以最大化收益。 确保酒店有最佳客源比例以最大化收入和利润。 保证各个市场的最优定价,特别关注企业、团队和散客 。 执行永乐华住定价政策。 保证价格策略在各个渠道的正确执行,特别是品牌网站、 第三方网站、和GDS。 推动当地酒店市场信息的获取,收集市场状况、区域规划、竞争对手和其他主要需求和供给推动因素。 战略性地思考当地酒店市场过去、 现在和未来的情况,并作为酒店收益管理策略的基础。 针对团队的价格/库存提供独立意见。 管理团队客房活动,保证截止日期、 客房清单、团队变化(增加、流失)妥善管理。 领导每周的客源审核(针对大型团队酒店)。 根据永乐华住标准推动每周收益策略会议。 如果酒店安装了自动化收益系统,领导自动化系统的实施以提升酒店收入。  从利润角度主动发现和分析商业机,并进行适宜的商业决策,如比较婚宴生意和有客房的会议团队。 监控酒店客房策略,保证和永乐华住最优价格理念一致。 分析永乐华住和第三方渠道业绩。  汇报关键战略数据,如渠道分析、促销的投资回报等, 保证永乐华住各系统的数据输入和输出的准确。
  • 歌手

    5千-6千
    全国 | 经验不限 | 学历不限
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    1. 根据度假村管理要求,演唱中英文歌曲 2. 完成度假村安排的演绎任务 3. 协助娱乐部的其他工作及活动安排 要求: 1. 学历不限,音乐相关专业毕业优先 2. 有使用乐器的经验 3. 热情开朗,能互动,能控场
  • 全国 | 3年以上 | 本科 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    【岗位职责】 1. 协助财务经理负责行政管理、财务和内部控制 2. 监督各部门的账务 3. 管理度假村保险箱及现金流动 4. 每日和每月结账 5. 管理和收取客人付款 【岗位要求】 1. 财务管理能力,例如:分析损益表,完成经营预算、短期和长期的预测和主持完成资本支出计划。 2. 较强的沟通能力(口语、听力和书写) 3. 较强的分析能力 4. 熟练使用应用软件和度假村系统,技术能手 5. 熟练掌握和维护关系,例如员工关系、客户关系和供应商关系 6. 具备度假村运作知识 7. 较强劳动力管理能力 8. 该岗位需每周工作6天 【G.O福利】: 双人住宿; 一日三餐国际自助餐厅; 吧台饮料畅饮; 度假村内所有娱乐活动及场地设施免费使用; 机场接送服务; 工作满一年往返度假村和住址机票; 完善的工作意外伤害保险及社会保险; 国际化G.O团队; 拥有登台演出的机会; 每年轮换海外及大中华区度假村工作机会; Club Med海外度假村免费房间; 快速晋升通道。
  • 全国 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 包吃包住
    • 节日礼物
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    【岗位职责】 1、负责规划公司的市场发展策略,把握公司在行业中的发展方向,完成公司在行业中的市场定位,及时提供市场反馈并对公司的市场操作计划不断优化与完善; 2、通过各种市场推广手段完成既定的品牌营销目标,对营销预期目标及实际效果负责; 3、负责大客户开发、会议、渠道拓展、商务洽谈、开发和协调各类媒体资源,建立有效的媒介传播手段等; 4、负责团队的建设与管理,全面安排、管理市场部的年度市场策略和市场计划; 【岗位要求】 1、学历要求:大专以上学历,广告、市场营销、新闻、大众传播等相关专业优先 2、工作经验及年限:五年以上酒店市场管理工作经验,3年以上市场营销负责人工作经验 3、培训:战略管理、组织变革管理、管理能力开发、市场营销及谈判技巧等方面的培训 4、专业技能:对市场营销工作有深刻认知,有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关系 5、通用技能(计算机/语言等)熟练使用办公软件。普通话标准流利 6、职业素养及胜任能力要求:高度的工作热情,良好的团队合作精神,有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力 7、能接受全国调派者优先
  • 全国 | 3年以上 | 大专
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    SERVICE AND ORGANIZATION • Ensure compliance with the customer contract for its service by applying standards for all his services • Be the guarantor of a joyful environment within his perimeter.  • Support the creation of innovative and diversified events • Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. • Inform your manager of information from the field, dysfunctions observed in your department • Propose appropriate solutions. • Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. • Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. • Adapt the organization according to infrastructures, • Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary • Organize and distribute work for the restaurant team. • To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: • Establish, apply and monitor the application of health and safety standards in his department. • Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) • Ensure the maintenance and preservation of premises and equipment • Participate in the Health and Safety Unit. • Ensure good waste management in the service (sorting, collection…) • Ensure good management of dangerous products in the service (storage, protection equipment…) • Limit electricity and water consumption  ECONOMIC RESULTS: • Guarantee the operation of your service within a given framework (budget, performance, staff)  • Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. • Submit monthly economic results to your manager. MANAGEMENT • Demonstrate leadership • Adopt a coaching posture in your management • Ensure the reception, implementation and integration of GO/GEs in your department • Define personal objectives and support his team or its affiliates, and evaluate them • Supervise and lead in a transversal logic • Implement and comply with HR procedures and have them validated by your own manager • Manager by proximity: show, train and enforce • Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up • Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development
  • 全国 | 8年以上 | 本科 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
     岗位职责: 1. 负责度假村财务部门整体运营,包含财务、采购 2. 协助度假村高层管理人员提供有效的财务管理、成本控制、流程合法合规管理、从财务影响面提供专业的建议和解决方案。 3. 管理团队并发展人才,建立一支高效的团队。 4. 熟悉度假村运营,能够预测风险并能够有效进行风控管理。 5. 保证度假村税务、财务等符合国家各项及Club Med各项规定。 6. 协助各运营部门制定合理预算并做好费用把控的管理 岗位要求: 1. 中国籍,学历本科及以上 2. 英文口语及书写能力 3. 缜密的逻辑性思维及数据分析能力。 4. 熟悉各类税务及财务政策、保险政策等法律法规 5. 诚实、踏实、务实。 6. 团队管理及建设能力 7. 具有国际品牌五星级度假村同岗位至少3年及以上的工作经历。 8. 该岗位需每周工作6天 福利 免费住宿; 一日三餐国际自助餐厅; 吧台饮料畅饮; 度假村内所有娱乐活动及场地设施免费使用; 机场接送服务; 工作满一年往返度假村和住址机票; 完善的工作意外伤害保险及社会保险; 国际化G.O团队; 拥有登台演出的机会; 每年轮换海外及大中华区度假村工作机会; Club Med海外度假村免费房间; 快速晋升通道。
  • 全国 | 10年以上 | 学历不限
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服务中档酒店 | 2000人以上
    • 投递简历
    施柏阁品牌总经理岗位职责:  1.全面负责酒店的各项业务管理,制定酒店发展战略;  2.负责酒店的全面运营管理,其中包括使酒店收益化、增加客房入住率、完成酒店的销售等工作计划;  3.制定年度经营目标,组织制定、修改、实施所辖各门店年度经营计划;  4.对酒店内各项业务活动进行实施,并对酒店内各项活动及相关酒店的产品进行创新设计与实施;  5.定期向事业部提供所辖区域的酒店市场经营状况信息,编制较准确的供需计划,为事业部的总体经营布置提供可靠的依据;  6.定期向事业部汇报经营战略和计划执行情况、资金运用情况和盈亏情况、机构和人员调配情况及其他重大事宜;  7.领导建立所辖各门店及各部门与客户、供应商、合作伙伴、上级主管部门、政府机构、金融机构、媒体等部门间顺畅的沟通渠道;  8.依照集团的运营标准经营管理酒店,突出公司的品牌优势;  9.负责建立酒店的高素质管理团队。  职位要求:  1.具有十年或以上的国际品牌酒店工作经验或具有4年国际品牌酒店行政委员会成员工作经验  2.需具备酒店开业筹备工作经验;  3.良好的职业素养和对市场的敏锐力; 4.有较强的沟通协调和创新能力,有良好的团队意识和领导能力;
  • 全国 | 10年以上 | 本科 | 提供食宿
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 1-49 人
    • 投递简历
    Job Title:  General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.   Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations   Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability  Fluent written & spoken English and Mandarin are mandatory required
  • 全国 | 2年以上 | 学历不限 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    【岗位职责】 1. 协助技术服务经理带领技术团队及协调下级供应商的关系。 2. 定期进行预防性维护 3. 确保俱乐部内机器和设备的维护。 4. 确保申请遵守卫生和安全程序 5. 参与行政工作 【岗位要求】 1. 维修相关认证 2. 要求有度假村工程部工作经验以及维修和管理相关经验 3. 电脑技巧 4. 能说英语或其他外语者优先 5. 该岗位需每周工作6天 【G.O福利】: 双人住宿; 一日三餐国际自助餐厅; 吧台饮料畅饮; 度假村内所有娱乐活动及场地设施免费使用; 机场接送服务; 工作满一年往返度假村和住址机票; 完善的工作意外伤害保险及社会保险; 国际化G.O团队; 拥有登台演出的机会; 每年轮换海外及大中华区度假村工作机会; Club Med海外度假村免费房间; 快速晋升通道。
  • 全国 | 2年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1.制定及执行饭店市场销售计划 2.酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3.分析市场动向、特点和发展趋势,设立市场目标。 4.走访客户,根据市场变化,并不断改进服务工作。 5.审核服务活动的策划方案,组织员工工作。 6.签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7.统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8.对外通过接待、出访、新闻媒介等,对内做好各部门的推销和宣传活动等,管理美工制作,以达到酒店经营的宣传目标。
  • 全国 | 5年以上 | 本科
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.   This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.   What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility.   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全国 | 10年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工体检
    • 年终奖金
    国内高端酒店/5星级 | 1000-2000人
    • 投递简历
    了解国家有关酒店行业的各项政策法规和高星级酒店各岗位的业务流程,有较丰富的酒店管理知识和管理经验,有较强的市场营销、品牌意识和全局观,有良好的规划能力、团队建设能力和应变处置能力,有较强的经营管理能力、市场洞察力和组织协调能力,能有效整合资源推进酒店经营目标的实现。
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    【岗位职责】 1. 接待顾客、为顾客提供建议、销售产品以满足客户需求和期待 2. 接受货物、核对交货单 3. 根据Club Med的标准和商品销售流程布置产品陈列、存放 4. 关注客户、客户需求和客户期待以维护老客户 5. 考虑客户的评价和建议,并将相关评价和建议反馈给经理 【岗位要求】 1. 有销售经验优先 2. 须同时掌握英语和普通话两种语言,掌握其它外语者更佳 3. 该岗位需每周工作6天 【G.O福利】: 双人住宿; 一日三餐国际自助餐厅; 吧台饮料畅饮; 度假村内所有娱乐活动及场地设施免费使用; 机场接送服务; 工作满一年往返度假村和住址机票; 完善的工作意外伤害保险及社会保险; 国际化G.O团队; 拥有登台演出的机会; 每年轮换海外及大中华区度假村工作机会; Club Med海外度假村免费房间; 快速晋升通道。
  • 全国 | 10年以上 | 本科
    • 五险一金
    • 带薪年假
    • 技能培训
    • 管理规范
    • 岗位晋升
    卓越雇主
    卓越雇主
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    一、Key Responsibilities 职责概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 凭借相当独立的主动性和判断力,为酒店提供领导和方向以确保酒店长期处于高效的、有效的和赢利的经营状态。   二、Essential Duties and Responsibilities 主要职责和责任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 确立酒店的经营计划、发展规划及经营方针,确定酒店管理目标,领导经营班子成员开展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市场变化和发展情况,制定市场拓展计划和价格体系,适时提出阶段性工作重点,并指挥实施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 决定酒店组织机构及中层以上管理人员培养和使用,负责组织对部门经理的人事考核和业绩评估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the  limits of authority; 全面负责酒店的市场拓展和财务计划工作;在权限内负责酒店内资金调配,审批资金支出等经营事宜。 5. Enhance hotel safety management; 加强酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司领导交办的其他工作。   三、Requried Qualifications 资质要求 1. Required Skills / Certificate 技能 / 证书 2. Computer Skill: Skillful to operate Office电脑操作技巧: 熟练使用MS办公软件 3. English Language Level: Fluent in English spoken and written is preferred 英语水平:口语与书写流利为佳   Qualifications 资格 1. Team Focused 关注团队: Support colleagues 给予同事支持 Explain what to do and the reason 阐述工作任务及其原因 2. Action Oriented 行动导向 Strives to deliver consistently 力争始终如一的完成工作 Focus on details and standards 关注个人工作的细节和标准 3. Passionate工作热情 Understand guests’demand and the market 理解客户的需求和市场 Create a positive environment for changing 为变革创造一个积极的环境 4. Business skills 业务技能 Understand the short-term opportunities of reform 了解短期的变革机会 Understand the profit model 了解企业如何盈利   Experience 经历要求 1. Associate degree or above; 全日制大专(含)以上学历。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企业管理等相关专业。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星级酒店管理工作经验。 4. Hotel management professional knowledge and leadership skills; 酒店专业知识及领导能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很强的计划、组织、沟通、协调、领导能力。 6. Skilled in the use of office automation equipment and realated management software; 熟练运用办公软件及相关管理软件。 7.Excellent written and verbal communication; 具备优秀的书面和口头表达能力。 8. Appreciate Poly culture; 认同保利企业文化。 9. Good Character and Ethics; 有良好的职业操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 严格遵守国家法律法规,执行企业各种规章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原则性强,职业化规范度高,具有良好的团队协作精神,出色的人际交往能力,诚实可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有较强的工作责任心和学习能力、良好的团队合作意识。
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing?   As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:     Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 全国 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 包吃包住
    • 节日礼物
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    1、制定并执行酒店人力资源战略和计划,确保其与酒店的战略目标和业务需求相符合。 2、负责员工招聘、培训、绩效管理、薪资福利等方面的策略和计划,并推动其落实。 3、监督和支持员工发展和职业规划,为员工提供必要的培训和发展机会。 4、建立和维护良好的劳动关系,处理员工投诉和纠纷,确保员工对公司的忠诚度和满意度。 5、负责部门内各项管理,包括预算计划、重点方向等重点管理。 6、负责对内外的联系,对内实际汇报并落实工作;对外界积极主动接待联系。
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 全国 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服务中档酒店 | 2000人以上
    • 投递简历
    工作职责: 1、区域运营管理 a、制定并执行区域年度运营计划,涵盖营收目标、成本控制指标、服务质量提升计划等,确保区域内各门店运营业绩达成。 b、定期对区域内门店进行巡查,依据酒店运营标准,监督检查客房、餐饮、前台等各部门服务质量,及时发现问题并提出整改方案,跟进整改落实情况。 c、协同各门店店长,优化门店运营流程,提升运营效率,如优化客房清洁流程、提升前台接待速度等,降低运营成本。 d、关注行业动态及市场变化,分析区域内竞争对手情况,为区域运营策略调整提供依据,助力各门店保持市场竞争力。 2、团队管理与发展 a、负责区域内门店店长及团队的日常管理,激励团队达成业绩目标。 b、依据区域业务发展需求,制定人才招聘计划,负责区域内关键岗位人才的选拔、面试与录用工作,充实团队力量。 c、为区域内员工制定培训与发展规划,定期组织开展业务技能培训、服务意识提升培训等,提升团队整体业务水平,挖掘与培养区域内二级梯队核心人才,为公司发展储备力量。 d、营造积极向上的团队氛围,组织团队建设活动,增强团队凝聚力与员工归属感。 3、客户关系维护 a、建立并完善区域内客户反馈机制,收集整理宾客对酒店服务的意见与建议,及时反馈至各门店并督促改进,持续提升宾客满意度。 b、处理区域内重大客户投诉与突发事件,制定危机应对预案,维护酒店品牌形象与声誉。 c、协同市场部门,策划并执行区域内客户忠诚度计划,提升宾客复购率与口碑传播效应。 任职要求 1、具有 5 年以上酒店行业工作经验,其中 2 年以上区域管理或门店店长管理经验。 2、有高端度假酒店或连锁酒店运营管理经验者优先考虑。 3、熟悉酒店运营各环节工作流程与标准,具备扎实的酒店管理专业知识。 4、能够适应经常出差,工作地点可根据区域业务需求进行全国调配。 5、具备良好的身体素质与抗压能力,能够应对高强度工作挑战。
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