OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
You will join the Mei Bar team, as a key member of the outlet leadership team, reporting directly to the Director of Mei Bar and working closely with team leaders, bartenders, service associates, hosts, and entertainment partners to deliver seamless and memorable guest experiences. In joint efforts making Mei Bar a dynamic nightlife destination focused on elevated service, entertainment, and guest engagement.
YOUR ROLE
As Assistant Manager of Mei Bar, you will support the Director of Mei Bar in overseeing all aspects of Mei Bar’s daily operations, with a strong focus on guest satisfaction, team leadership, and revenue growth. You will play an active, highly visible role on the floor, building meaningful relationships with guests, developing a strong customer database, and driving repeat business through engagement and promotions. Working closely with internal teams, performers, and key clientele, you will help ensure Mei Bar consistently exceeds guest expectations and delivers on Rosewood’s service standards.
HOW YOU’LL MAKE THE PLACE
- Support the Director of Mei Bar in supervising Mei Bar operations to ensure service excellence and compliance with hotel standards
- Lead guest engagement by welcoming VIPs, regulars, and walk-in guests, building strong relationships and loyalty
- Grow, manage, and maintain guest databases and digital platforms, including WeChat and Facebook
- Coordinate reservations, table bookings, and nightly briefings to ensure smooth evening operations
- Drive sales through proactive guest outreach, high-spender engagement, and table optimization
- Act as a role model on the floor, fostering strong team relationships and a positive, performance-driven culture
COULD THIS BE YOU?
- You have at least 2 years of management or supervisory experience in a bar, nightclub, or hotel F&B environment
- You enjoy being guest-facing and thrive in a fast-paced nightlife or entertainment setting
- You are confident engaging VIPs, regular guests, and high-spending clientele
- You are organized and attentive to detail, with experience managing reservations and guest information
- You are comfortable using digital and social media platforms to engage guests and promote events
- You demonstrate strong communication skills, professionalism, and a genuine passion for hospitality
OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
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