主要职责
Endeavourto resolve all complaints during shift and logs all complaints in log book forfurther follow up
在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。
In theabsence of a Manager, conducts shift briefings to ensure hotel activities andoperational requirements are known.
在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。
Supervisecash handling and banking procedures
监督现金的处理和存放程序。
Required Skills
技能要求
Proficient in the use of Microsoft Office and F&B System.
熟练使用微软办公软件和餐饮系统。
Problem solving, organizational and training abilities.
具有解决问题,组织和培训能力。
Good communicate Skills.
良好的英语沟通技能。