PositionOverview概述:
Responsible for short-term and long-term strategic planning, as well as daily operational management of the Rooms Department. Participates in hotel operations management as a member of the hotel’s Executive Committee.
负责房务部短期和长期的规划以及日常运作的管理。作为酒店的执行委员会成员之一参与酒店的运营管理。
Requirements要求:
1. Minimum 5 years of management experience in the Rooms Department of a luxury brand hotel.
至少5年在奢华品牌酒店房务部管理岗任职经验
2. At least 1 year of experience as a Director of Rooms (or equivalent senior role).
且至少1年以上房务部总监任职经验
3. Fluent in written and spoken Chinese and English.
流利的中英文沟通能力
4. Prior experience in large-scale hotel operations is preferred.
有大型酒店运营经验优先
5. Exceptional teamwork and leadership/management skills.
优秀的团队合作和管理能力
岗位职责
Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures按照部门的规范和程序提供高标准的餐饮服务。
Communicates to his/her superior any difficulties, guest comments and other relevant information 与上级领导交流有关疑难,客人意见和其它相关信息。
Establishes and maintains effective employee working relationships与酒店同事建立并保持良好的工作关系。
Attends and participates in daily briefings and other meetings as scheduled参加和参与每日的例会和其它计划好的会议
Attends and participates in training sessions as scheduled参加和参与计划好的培训课程。
Prepares for service by ensuring:确保各项餐饮工作就绪为客人提供服务。
岗位要求:
1大专以上学历,具备餐饮服务知识。酒店管理、餐饮管理、旅游管理等相关专业背景。
2.具备良好的对客服务技能和应变能力,能妥善处理服务中出现的一般性问题。
3.掌握餐厅服务规程。
4.工作主动、热情、认真,责任心较强。
5.身体健康,仪表端庄。