1、确保根据凯悦资深销售原则和智能销售理念进行专业的电话销售
Ensuresprofessional Sales Calls using Hyatt’s Consultative Selling principles andSMART Selling philosophies.
2、根据既定的目标来计划拜访客人。
Carefully plans SalesCalls into defined objectives.
3、详细了解酒店设施，功能和服务
Maintains a detailed knowledge of hotel facilities, features andservices.
4、对竞争对手进行密集的调查，对其酒店产品知识有着透彻的了解。
Conducts extensivecompetitor researches and maintains excellent Product Knowledge of the Hotel.
5、系统有效的对指定部门进行客户分类，并将结果和机遇报告给销售经理/销售部总监
Systematicallyand efficiently calls on allocated Accounts within assigned sector and reportsfindings and opportunities to the SalesManager / Director of Sales.
6、跟进销售咨询，并确定潜在生意的意向。
Follows up sales leads to identify prospects.
7、通过直线邀约的电话联系和通信设备确保酒店高层的接触
Ensures a highlevel of exposure for hotel through direct sales solicitation of telephonecontact and written communications.
8、专业的通过电话拜访的市场活动开发新客户
Professionally conducts routine telemarketing activities to identify newaccounts.
9、根据客户的需求，宴请或陪同客户进行酒店的参观
Entertains and conducts hotel inspections to clients whenever required.
10、建立和维护已有客户群体，并不断发展 新的客户
Establishes andmaintains strong relationship with the established clientele and constantlyexplores new business opportunities.
11、完成月度和年度的个人目标，以及房间收入的部门目标
Achieves themonthly and annual personal target and the segment target room night productionand room revenue.
12、同相关部门协调合作，确保客人的要求和期望达到满足
Liaises and worksclosely with the related operation departments ensuring guests requests andexpectation are being met.
13、准备和确保所有的事件命令都及时的传达给相关部门
Prepares andensures all Events Orders are distributed to concerned departments on a timelymanner.
14、在销售经理不在时，协助完成其任务
Assists the Sales Managers to follow up on all matters in the absence ofthe Sales Manager.
15、协助完成网络渠道后台的数据分析.
Assists to analysis OTAs platform ‘s data.
16、完成其他分配的相关工作
Performother duties as assigned.
