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Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
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通过促销和建议销售技巧销售洲际酒店产品及服务
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Promote the Hotel’s (and ICHG generally) products and services
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推广酒店(及洲际集团)的产品及服务
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Maintain a high level of product and service knowledge about all ICHG Hotels in your region
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通晓区域酒店内产品和服务的知识
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Develop and maintain a regular pattern of sales calls
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发展和维持定期销售拜访
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Prepare and execute action plans which increase reservation sales and associated business
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制定及执行增长预定销售及业务的行动计划
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Record and process reservations made by phone/fax/email
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记录并落实电话/传真/邮件的预定
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Accept wait list reservations
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接受预定等待
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Process amendments to reservations such as extensions, early departures, etc
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跟进落实预定的更改包括分机，早退房等
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Manage “no show” reservations by investigation and recording of same
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管理“未入住”预定，展开调查并记录
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Record special billing arrangements for groups and conventions
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记录团队及会议团体的特别账单事宜
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Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
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针对所有的预定所需信用批准联系前厅经理或财务经理
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Maintain knowledge of special rates/ offers/ promotions
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了解特殊房价/优惠/推广知识
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Monitor reservation levels and inform Managers of current and future occupancy rates
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监督预定级别并通知经理相关现行以及未来的住房率
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Prepare reports as requested (eg to travel agents, business houses etc)
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准备要求的报告（例如：旅行社、商行）
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Prepare reservation sales reports
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准备预订销售报告
