· 回复电话询问，确保所回复信息的及时性和精确性。
Respondsto all telephone calls or inquiries, ensures information/ messages areaccurately received and relayed.
· 积极跟进销售需求。
Activelyfollows up sales leads.
· 准备报价单，并在网站上及时更新。
Preparesquotes and updates online web sites with on time information.
· 及时编制和分发每周/月度报告。
Prepares,compiles and distributes the weekly/ monthly reports in a timely manner.
· 确保正确保存活动/事件记录薄。
Compilationof Market Surveys and Competitor Researches report.
· 确保完成或超越销售总监规定的房间月度和年度销售目标。
Ensures to achieve orexceed the monthly and yearly target of room sales assigned by DOS.
· 与竞争对手、商业伙伴和其它机构保持稳固、专业的联系，特别是旅行社、当地企业集团和航空公司。
Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.
· 利用提供的工具（即IBP）并依照洲际酒店集团的规范，以日历的形式对以下信息进行维持、更新和分享：外部活动、竞争对手价格情报、平均房价的渗透率（RGI）、商业客户的抵店和消费习惯、流失报告、会议空间分配、揽客率（与餐饮经理一起）、总体的和按帐户的（对于预订者而言）忠诚度计划渗透率，系统以及通过渠道、细分市场和客户得到的客房或非客房收益的趋势。
Using the tools provided (ie IBP) and in compliancewith the IHG standards, maintains, updates and shares information in the areasof a master calendar of external events, competitor rate intelligence, RevParpenetration (RGI), arrival and spending patterns of commercial accounts, denialreports, meeting space allocation, guest capture rates (with the F&B Mgr),Loyalty program penetration both overall and by account (and for bookers),system contribution and trends in rooms and non-rooms revenues by channel,segment and account.
· 了解酒店效益的组成部分，并以此对来自当地客户和群体的业务进行评估，以便为将来的定价和谈判提供数据。
Understandthe composition of hotel profitability, and uses this to evaluate business fromlocal accounts and groups so as to provide input to future rate setting andnegotiation.
· 监测竞争对手对所有创收部门的定价，了解当地市场动态和需求群体，并就酒店的定价和市场综合策略向客房收益工作组提供适当的建议
Monitor competitor pricing for all revenuegenerating departments, understands the dynamic of the local market and thedemand generators, and recommends appropriate actions to the Revenue RoomTaskforce in relation to the hotel’s pricing and market mix strategy.
。
Monitor competitor pricing for all revenuegenerating departments, understands the dynamic of the local market and thedemand generators, and recommends appropriate actions to the Revenue RoomTaskforce in relation to the hotel’s pricing and market mix strategy.
