QUALIFICATION 任职资格：
* College diploma required or above
大专以上学历
* Hotel Management, Hospitility Management or related field
酒店管理、旅游管理等相关专业
* Minimum of two years of same position experience.Or more than 5 years work experience in low level.
2年以上同等工作经历或5年以上低一级工作经历
* Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the company.
完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力
* Problem solving, reasoning, motivating, organizational and training abilities.
具有解决问题，推理，号召，组织和培训能力
* Excellent reading, writing and oral proficiency in the English language.
具有英语听说读写能力
JOB DESCRIPTION 职位说明：
* Constant customer contact directed towards existing customers and potential customers.
同时与现有客户和潜在客户保持经常联系
* Complete weekly entertainment and weekly activities plan.
完成每周的款待和活动计划
* Maintain good business relationship with all producers.
同客户保持良好的商业关系
* To know clearly the hotel objectives and sales target set for his/her area of responsibilities breakdown into weekly, monthly and yearly target set forth in the sales plan.
清楚地了解其分管区域的销售目标，并预先在销售计划中将其按年/月/周的目标进行细分.
* Represents the hotel and participate in domestic and international sales activities.Constant customer contact directed towards existing customers and potential customers.Creative Contribution to rooms and F&B.
代表酒店参与国内外各项销售活动与所有客户保持联系，提升公司的宴会销售及餐饮上为酒店寻求更多的业务
* Conduct active distribution of product information and create awareness in the market and business segment or responsibility.
积极宣传酒店产品，为客户提供全程服务
* To provide after-sales service in particular to ensure all guest complaints are taken seriously and discussed with respective department when necessary.
提供售后服务，确保认真对待所有投诉，在必要时与相关部门进行沟通
* Keep clients advised of latest information regarding hotel’s development..
记录客户对于酒店发展的建议和最新的信息
* To up keep of updated record of all sales activities for each accounts (including updated database, production tracking, trends and movement of each accounts）and know all current year city events
确保所有客户信息的时时更新，包括数据信息的更新，产品跟踪，客户动向，了解城市当年各项活动
* Read and route incoming mails. Answer telephone in a professional and efficient manner and provide relevant information to callers .
阅读电子邮件，接听电话专业、高效，并能能够提供相关信息
* Ensure all incoming correspondence and telephone enquiries are handled with efficiency and great care to build up a pleasant working relationship.
保证对所有的来信和电话询问都进行有效的处理，建立一种令人愉快的工作关系
* Monitors and reports on market and competition within own market segment.To prepare and submit weekly and monthly reports required to be submitted to the Director of Sales.
各自管辖区域撰写市场及竞争者情况报告，及提交每周和每月报告
* Monitors and reports on market and competition within own market segment..
根据各自管辖区域撰写市场及竞争者情况报告
* Control mailing list and ensure it updated constantly.
控制通讯名录并保证不断更新
