The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do.
大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。
About Four Seasons
关于四季酒店
We have chosen to specialize within the hospitality industry by offering only experiences of exceptional quality. Our objective is to be recognized as the company that manages the finest hotels, resorts, and residence clubs wherever we locate. We create properties of enduring value using superior design and finishes and support them with a deeply instilled ethic of personal service. Doing so allows Four Seasons to satisfy the needs and tastes of our discerning customers, and to maintain our position as the world's premier luxury hospitality company.
We succeed when every decision is based on a clear understanding of and belief in what we do, and when we couple this conviction with sound financial planning. We expect to achieve a fair and reasonable profit to ensure the prosperity of the company and to offer long-term benefits to our hotel owners, our customers, and our employees.
We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others as we would have them deal with us.
我们对酒店服务心无旁骛，矢志不渝，并以高品质为重。无论我们的酒店、度假酒店、及住宅俱乐部坐落在何处，目标都是成为举世公认的最佳酒店管理集团，且盈利可观。要达到这种卓越的成绩，必须在各方面都超越群伦。我们所创建的酒店，在设计及选料方面，均属无上之选，务求能够满足客人的高贵品味和严格要求，同时保持豪华酒店的优质崇高地位。
我们的成功，有赖于清楚认定我们对每件事的信念，并与有效的财政计划相互配合。我们预计能为酒店带来合理的利润，确保业绩蒸蒸日上，并为股东、客人及员工谋求长远的利益。
我们将四季酒店的信念，通过彼此互敬互重及互相建立榜样，切实地具体表现出来。我们所坚持的价值观或原则，正是我们如何善待客人、商业伙伴及同事。
About Four Seasons Dalian
关于大连四季酒店
The Four Seasons Hotel Dalian boasts a prime location, situated at the heart of Renmin Road and the core of the Donggang Business District.
It’s this history that inspired the NBBJ Shanghai-designed building’s interiors by acclaimed international firm Hirsch Bedner Associates of Singapore. The design concept for Four Seasons Hotel Dalian draws inspiration from the rich historical of the city, particularly its deep-rooted connection with trains and the romantic allure associated with Dalian.
Artfully designed rooms that offer a brand of comfort and cutting-edge technology, capturing both the city’s magnificent skyline and the stunning ocean vistas.
The interiors of the hotel’s signature restaurants were conceived by Tokyo-based Strickland, which drew inspiration directly from the city’s history and culture to create authentic and unforgettable experience.
A distinguished collection of six restaurants and bars, including Cantonese delicacies, Western fare, Japanese cuisine, specialty bars, lounges, and a deli shop. With top-notch chefs and exceptional ingredients, we create an unparalleled fine dining experience that lingers in memory.
大连四季酒店地理位置优越，坐落于人民路东港商务区中心地带，眺望海景和港口景色，是东港商务区核心所在。
NBBJ操刀设计的大楼内，新加坡著名的Hirsch Bedner Associates公司由城市悠久历史中汲取灵感进行室内设计，尤其是与火车密不可分的深厚渊源以及这座城市本身的浪漫情怀。
每间客房都是巧思设计之作，融合了舒适与前沿技术，不仅捕捉了城市壮观的天际线，更有绚烂的海景尽收眼底。
酒店特色餐厅的内部设计由东京知名工作室Strickland操刀，其灵感直接来源于当地历史文化，旨在打造真实而难忘的体验。
六个餐厅和酒吧构成了独特的美食合集，包括粤式菜肴、西餐、日本料理、威士忌、大堂吧和甜品坊。凭借顶级大厨和卓越食材，为宾客打造一种无与伦比的高级餐饮体验，让人回味无穷。
Key Responsibilities
主要工作职责
To ensure the ultimate comfort, cleanliness and safety for all of our guests, as expected. Maximize efficiency and productivity for the Housekeeping department.
Ensure all public areas are clean and maintained. Ensure all guests receive the highest level of service and handle all inquires in an efficient, courteous, and professional manner to achieve maximum satisfaction while complying with all Four Seasons’ policies.
确保所有客人的住宿舒适、清洁和安全。最大限度地提高客房部的效率和生产力。确保所有公共区域保持清洁和良好状态。确保所有客人获得最高水平的服务，并以高效、礼貌和专业的方式处理所有询问，以在遵守四季酒店所有政策的同时实现客人最大满意度。
1. Manage Team Leaders, housekeepers, and housemen;including standards testing, training, and scheduling.
2. Handle all guest requests with the highest levelof hospitality and professionalism, accommodating special requests wheneverpossible; resolve guest complaints; assist guests in all inquiries inconnection with resort services.
3. Work harmoniously and professionally withco-workers and supervisors
4. Comply with Four Seasons’ Category One andCategory Two Work Rules and Standards of Conduct as set forth in EmPact.
5. Handle a multi-phone line system, answeringcalls in a professional manner in accordance with established policies.
6. Inspect and ensure cleanliness andmaintenance of public area.
7. Monitor and control labor and expenses.
8. Ensure highest level of service to allguests and resolve housekeeping glitches.
9. Maintain all pars and inventories.
1.管理主管、客房服务员；包括标准测试、培训和排班。
2.以极高热情和专业精神处理所有客人的要求，尽可能满足个性化要求；解决客人投诉。
3.与同事和上级经理和谐、专业地工作
4.遵守EmPact中规定的四季第一类和第二类工作规则和行为标准。
5.处理系统，按照既定政策以专业方式接听电话。
6.检查并确保公共区域的清洁和维护。
7.监控劳动力和成本费用。
8.确保为所有客人提供最高水平的服务，并解决客人投诉。
9.维护所有备品和库存。
Preferred Qualification and Skills
任职资格
1.College graduate or Certificate or above
2.Experience required is from 3 to 4 years employment In-related position
3.Fluent in oral and written English.
1.大专及以上学历。
2.3-4年同等职位工作经验。
3.熟练的英语口语及书写能力。
Learn more about what it is like to work at Four Seasons – Visit us:
想要了解更多，请登录以下网站并关注我们：
四季酒店官网职业机会：http://jobs.fourseasons.com/
