·        Become familiar with any assigned sales file, reviewproposal, and discuss profile on group with the appropriate sales personnel. 熟悉任何分配销售文件,审查报价，并与适当的销售人员讨论团体的信息。 ·        Contact the client / meeting planner by phone to introduceand follow up with a letter. 打电话与客户/会议企划者交流并且以书面的形式进行追踪。 ·        Customize selling approach to the client’s / meetingplanner’s needs to maximize sales. 为了把销售量最大化，需要有不同的客户/会议企划者的方案。 ·        Specialize Food and Beverage programs by tailoring to fitclient’s needs. 为客户提供相应的餐饮配套。 ·        Always ready to anticipate client and guest needs well inadvance. 一直会提前把客户的需求放在首位。 ·        Use only hotel approved vendors. 只使用酒店批准的客户群体。 ·        Acts as a liaison between client / meeting planner and allhotel operations department. 能有效地联络客户/会议企划者与酒店运行部门的配合。 ·        Always maintain a professional image both inappearance/attire and conduct when dealing with the client/meeting planner andfellow hotel employees. 在与客户的交流中能一直保持专业的形象，不管在外表或言行举止。 ·        Demonstrate appropriate timeliness in preparing contract toclient/meeting planner within 48 hours. 能在48小时内，准备合同给客户/会议企划者。 ·        Return all phone calls the same day. 在当天回复所有来电。 ·        Prepare all BEOs and Group Resumes nolater than 07 days prior to the group’s arrival. 准备好所有宴会编排表，团的资料在团队达到七天之前。 ·        Ensure all information is detailed, correct and all billingarrangements are specified. 确保所有信息的详细，所有记账的精准。 ·        Adhere to mandatory attend the weekly Resume Meeting when agroup is in-house. 坚持强制参加每周的团体会议。 ·        Meet or exceed monthly Catering Forecast. 达到或者超出每个月的宴会预算。