Position Summary 职位概述
1.Manage in-coming guest enquiries received via fax, phone and email effectively to ensure all calls are handled professionally, promptly and courteously.
确保用专业，及时及礼貌的标准处理好客户通过来电，传真 邮件的形式的问询
2.Provide efficient support by maintaining an updated product file for the various resorts ensuring the team has the most current information readily upon request.
通过及时维护更新销售数据文件，确保销售团队在收到信息问询是能及时准确提供。
3.Collate reports and prepare presentation materials.
收集报告及数据，准备相关展示资料。
4.Provide administrative support to the Sales Team in terms of preparing sales quotation and proposals.
协助销售团队准备报价及团队计划书。
5.Prepare sales contracts, update contract summary and follow up with clients on outstanding contract.
准备销售合同，更新合同汇总表，更近客户还未签订的合同。
PERSONAL SPECIFICATION 职位要求
1.Proficiency in the role at required level.
专业性达到相关要求。
2.Conversant with relevant emergency procedures.
精通相关紧急事务的处理程序。
3.Knowledge of relevant guest interaction procedures.
熟悉与客户互动的程序的相关知识。
4.Knowledge of training procedures.
具备培训的相关知识。
5.Good English language skills.
良好的英语语言能力。
