【岗位职责】
1. 结合餐饮部每日例会核心信息主持部门日例会,推进直属上级部署策略落地;以酒店整体利益为核心,推动部门利益较大化,同步统筹人力与资源配置规划,促进部门间协作。
Host the daily departmental meeting based on the core information from the daily meeting of the catering department, and promote the implementation of the strategies deployed by the immediate superior; with the overall interests of the hotel as the core, maximize the department's interests, and simultaneously coordinate the planning of human resources and resource allocation to promote departmental collaboration.
2. 监督并确保所有菜品按照既定标准(SOP)进行准备、烹饪和装盘,保障出品的稳定性与高品质。
Supervise and ensure all dishes are prepared, cooked, and plated according to established Standard Operating Procedures (SOPs), guaranteeing consistent stability and high quality of output.
3. 管理厨房设备的使用与日常维护,确保其处于良好工作状态,并提报必要的维修需求。
Manage the use and daily maintenance of kitchen equipment, ensuring they remain in good working condition, and report any necessary repair requirements.
4. 严格执行并维护公司的食品安全与卫生标准(如FSMS体系),确保厨房环境符合所有法律法规及酒店审计要求。
Strictly implement and uphold the company's food safety and hygiene standards (e.g., FSMS), ensuring the kitchen environment complies with all legal regulations and corporate audit requirements.
5. 执行餐饮部绩效考核体系,跟进指标设定及数据复盘,激励员工达成预算目标。
Implement the performance assessment system of the catering department, follow up on the setting of indicators and data review, and motivate employees to achieve the budget targets.
6. 联合上级持续推进更新两项核心工作:一是酒吧、早餐、特色餐厅及送餐的高性价比菜单,二是设计样式丰富的客房欢迎水果方案。
In collaboration with the higher-ups, we will continue to promote and update two core tasks: first, high-value-for-money menus for the bar, breakfast, specialty restaurants and room service; second, a variety of welcome fruit schemes for guest rooms.
7. 直接负责宴会厨房的食品成本控制,通过订单预估、库存管理、减少浪费等措施,达成既定的食品成本率目标。
Directly responsible for Banquet kitchen food cost control, achieving set food cost percentage targets through accurate order forecasting, inventory management, and waste reduction measures.
8. 监督食材的验收、存储及领用流程,确保物料流转有序,降低损耗。
Supervise the ingredient receiving, storage, and issuance processes to ensure orderly material flow and reduce loss.
9. 依托科学排班与生产力管理,优化厨房用工效率,实现人力成本控制。
By relying on scientific scheduling and productivity management, the efficiency of kitchen staff utilization is optimized, and precise control over labor costs is achieved.
10. 实时响应并处置运营突发状况,及时通报并总结成册编制应急预案案例集,形成可复用的经验知识库。
Respond and handle operational emergencies in real time, promptly notify and summarize them into a case collection for emergency response plans, and form a reusable knowledge base of experience.
11. 承接并执行上级或跨部门协作需求的突发性、临时性运营任务,确保任务执行质量与运营效率。
Take on and execute sudden and temporary operational tasks based on the requirements from superiors or cross-departmental collaborations, ensuring the quality and efficiency of task execution.
12. 实时掌握本地竞品宴会厅运营动态,对标自身业务开展对比分析,进而优化菜品策略,借鉴其优势并补齐自身短板。
Keep abreast of the real-time operational dynamics of local competitors' banquet halls, conduct comparative analysis against one's own business, and then optimize the menu strategy, precisely draw on their strengths and make up for one's own shortcomings.
13. 负责所属团队的日常管理,包括但不限于:工作安排、技能培训、绩效跟进与纪律维护。
Manage the daily operations of the assigned team, including but not limited to: work scheduling, skills training, performance follow-up, and discipline maintenance.
14. 营造积极、协作和专业的工作氛围,有效处理团队内部沟通与冲突。
Foster a positive, collaborative, and professional work atmosphere, effectively managing internal team communication and conflict resolution.
15. 按要求完成部门相关的运营报表,如成本报告、库存盘点、员工排班等。
Complete relevant operational reports as required, such as cost reports, inventory counts, and staff schedules.
16. 责任意识:对管理区域的收入、成本、安全、合规等指标全权负责,具备 结果导向 思维。
Demonstrate a result-oriented closed-loop management mindset, assuming overall responsibility for operational indicators (revenue/cost) and control indicators (safety/compliance) in the managed area.
17. 系统掌握涵盖食品安全规范及消防安全等在内的全部合规要求。
The system comprehensively masters all compliance requirements, including those related to food safety and fire safety.
【岗位要求】
1. 相关专业的大专学历或相关技能职业证书。
A college degree in a relevant major or a relevant vocational skill certificate.
2. 至少3-5年酒店相关岗位工作经验。
At least 3-5 years of relevant work experience in hotels.
3. 具有解决问题,推理,号召,组织和培训能力。
Problem solving, reasoning, motivating, organizational and training abilities.
4. 熟悉厨房运营工具。
Be familiar with kitchen operation tools.