· Responsible for the safety and security of guests, employees and establishment needs
· 负责酒店宾客、员工及设施的安全保卫工作
· Implement procedures for security and emergency incidents
· 执行安全和紧急事件处理程序
· In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan
· 发生火灾时,应熟知并按照酒店应急事件处理要求进行工作
· Be familiar with location of fire alarms and firefighting equipment
· 熟悉消防报警及灭火器材的位置
· Maintain a good knowledge of the liquor act and criminal code
· 掌握有关酗酒及犯罪管理条理
· Maintain a regular presence in public area or your assigned post
· 保持定期的在公共区域或所负责的岗位值勤
· Prevent gambling on hotel premises
· 禁止在酒店内赌博行为
· Prevent Sabotage of hotel premises
· 禁止毁坏酒店设施的行为
· Patrol all areas including employee locker rooms, kitchens, food and beverage storage areas, car parking and remote areas
· 巡视酒店的所有区域,包括员工更衣室、厨房、餐饮库房、停车场及其他偏僻区域
· Assist and maintain crowd control as required
· 按照要求协助维持人群的正常秩序
· Ensure all outlets, fridges, cupboards etc are fully secured when not in use or unattended
· 确保所有未被使用的电源插座、冰箱、厨柜等的安全
· Act on reports delivered by the Security Manager regarding any unusual incidents identified by closed circuit television
· 根据保安管理员通过闭路监视系统发现的异常情况采取相应行动
· Ensure no undesirables loiter in or around the hotel premises
· 确保不受欢迎的人员不在酒店内或酒店周围出现
· Ensure there is no obstruction to the loading dock and that unauthorized vehicles are removed
· 确保裝卸区无障碍,未经批准的车辆不得入内
· Coordinate functions with other security staff or Police and other government Securities and promote good will with them
· 协调与其它保安人员、公安人员及政府其它安全部门的职能关系,并与他们发展良好的关系
· Implement the hotel policies and procedures and advise Superiors and Human Resources of action taken
· 执行酒店的各项规章制度并向上级领导和人事部通报执行情况
· Report directly and explain with details if any problem arising or malfunctioning property or equipment to superior or log book
· 直接向上级领导汇报并详细解释发现的问题或损坏财产设备的情况或在工作日志中记录相关事宜
· Be correct, secure and courteous in handling any disciplinary or criminal case
· 正确、安全、礼貌地处理各类违规及犯罪案件
· Establish and maintain the effective employee relations
· 建立并保持良好的员工关系
· Be alert for any unusual packages, guests or vehicles and advise superior of same
· 对于异常的行李、客人或车辆保持高度警惕,并向上级领导汇报相关情况
· Be thoroughly familiar of the property layout, design, entry and exit points
· 熟悉酒店布局、设计及出入口的情况
· Engage in staff bag checks and locker checks as directed by Human Resources
· 按照酒店人事部的要求检查员工储物柜及其随身携带物品
· Make way by escorting VIPs and dignitaries when directed and direct traffic away from Porte Cochere and other busy thorough fares
· 按照指示对酒店重要客人及重要官员提供护卫,保证大堂及其它繁杂区域的交通秩序正常
· Ensure that the safety control office is never left unattended
· 确保安全控制办公室无缺岗情况
· Provide escort duty for money transfers to the General Cashier’s office or bank as required
· 按照要求对酒店与银行之间的现金转移提供护卫
· Complete the mission assigned by the manager now and then.
· 完成经理临时交办的其它任务。
Manage the Security function to provide a safeand secure hotel environment for our guests and employees. Adhere to local regulations concerning OSHA,hotel emergency procedures, safety, or other compliance requirements, as wellas brand standards and local policies and procedures.
管理保安部的职能,为酒店的客人和员工提供安全的环境。遵守地方职业卫生与安全(OSHA)有关规定,应急措施,或其它适用的规定,以及品牌规范和地方规章制度。
· stablish good communication andgood will with informal leaders and relevant members of local community
· 同酒店所在社区的非官方领导和相关人士进行全面沟通,建立酒店的良好声誉
· Coordinate and organize the day today operations of the department including planning and controlling
· 协调和组织本部门的日常运营工作,包括计划和控制
· Manage the develop andimplementation of departmental standards
· 承担制定和执行部门工作标准的管理工作
· Ensure all patrolling, inspectionand escort duties are performed to a high standard
· 确保按照高水准执行所有的巡视和检查工作
· Monitor and maintain all productand performance standards and ensure action is taken when standards are not met
· 密切关注并保持既定行为准则目标,如未达标,应采取相应措施
· Ensure firearms and other weaponsare not carried by staff when on duty
· 值勤时确定员工不携带武器及其它凶器。
· Supervise emergency drills
· 监督指导紧急情况演习
· Oversee the security departmentincluding layout of security personnel and their detailed and regular training
· 监督保安部日常工作,包括保安人员的部岗及日常训练
· Perform leadership training for allsenior security personnel
· 对所有高级保安人员进行领导能力方面的培训
· Check and analyze all incomingreports to formalize action plan
· 分析检查所有报案记录并制定行动计划