【职位描述】
·Ensure that service is carried out in accordance with brand standards
·Responsible for guest and staff satisfaction in the outlet.
·Continually improving and enhancing service standards, and updating the Standards and Procedures as and when required.
·Manage the delivery of high quality food to guests
·Ensure guest needs and reasonable requests are met
·Seek opportunities to continually improve food
·Abide by the Sofitel Guest Satisfaction System
·To make that the specialized food are its origin and in quality.
·Test and develop new dish and items
·确保员工根据品牌标准给客人提供服务。
·加强、提高食品水准以超出规定的服务要求。
·承担起客人满意的责任。
·负责向客人传送高水平食品。
·确保客人的需求和合理的要求被满足。
·不断寻找机会改进食品。
·遵守索菲特酒店顾客满意标准。
·确定食物的产地和质量。
·尝试和开发新菜式和新的原材料。
【任职要求】
1.基础英语交流能力。
2.具有西饼房相关管理工作经验8年以上。
3.熟悉西式面包制作，有一定的创新意识 。
