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In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
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在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。
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Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
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在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
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Supervise cash handling and banking procedures
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监督现金的处理和存放程序。
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Prepare daily banking and cash flow reports
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编制每日存款和流动资金报告。
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Establish and instruct staff in cash security procedures
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制定并指导员工执行现金安全制度。
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Deal with irregular payments
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处理异常的付款情况。
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Supervise the maintenance of service equipment
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监督服务设备的维护保养。
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Monitor standards of guest facilities and services
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监督客用设施和服务的标准。
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Control stock and monitor security procedures
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控制存货和监督保安成序。
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Assist with menu and wine list creation
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协助菜单和酒水单的设计工作。
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Supervise functions
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监督各项职能。
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Supervise outlet service
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监督餐厅的服务。
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Works with Superior on manpower planning and management needs
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和上级领导一起进行人力规划和管理需求。
