一、岗位职责 负责餐厅所有餐具、厨具、后厨容器的清洗、消毒、烘干工作，保证餐具干净无油污、无残留。 规范使用洗碗机、消毒设备，做好日常设备清洁与保养，发现故障及时上报。 分类摆放干净餐具，做好洗碗间卫生清洁、垃圾分类及地面防滑清理。 配合后厨餐前餐后工作，及时补给干净餐具，遵守酒店后厨各项规章制度。 二、任职要求 身体健康，持有有效健康证，无传染性疾病。 能吃苦耐劳，服从管理，适应早晚班、轮班及节假日加班。 做事勤快细心，讲究卫生，遵守食品安全操作规范。 有无经验均可，年龄55周岁以内优先。

岗位职责 1. 为客人结账，熟悉相关的收银知识。 2. 熟知当天订餐情况，注意记录宾客的特别活动，应及时向主管汇报。 3. 替宾客存取保管衣物，并询问有无贵重物品，贵重物品提醒宾客自行保管。 4. 迎接宾客，引导宾客到预订台位或宾客满意的台位。 5. 随时注意听取宾客的意见，及时向上级反映。 6. 掌握和运用礼貌语言，负责接听电话，宾客电话订餐应问清楚基本信息。 7. 向客人介绍大堂吧各式甜点、各种饮品，吸引宾客来大堂吧消费。 岗位要求 1. 工作主动、热情、认真，责任心较强。 2. 身体健康，有良好的言行举止和仪容仪表。 3.有熟练的服务技能技巧和一定的应变能力，能妥善处理服务中出现的一般性问题。

岗位职责 1.负责宾客游泳的安全、勤巡视池内泳者的动态，发现溺水者要迅速处理，做好抢救工作并及时向领导报告。 2.认真做好每天的清场工作。 3.负责游泳池水质的测验和保养及游泳场地的环境卫生。 4.上班集中精神，不得与无关人员闲谈，救生台不得空岗，无关人员不得进入池面。 5.勤在泳池边观察。注意游泳者的动向，防止发生意外，保证宾客的安全。对不会游泳者可作技术指导。 6.定时检查更衣室，杜绝隐患。 岗位要求 1. 具备救生员证 2. 熟悉游泳池服务知识、掌握游泳和救生急救技术，懂得游泳卫生消毒知识。 3. 能按服务工作规范的质量标准独立进行工作。 4. 有在水中进行急救和在陆地上进行人工救护的能力。

岗位职责：1、全面负责酒店餐饮部门的日常运营管理工作，制定并执行餐饮服务标准与流程，确保服务质量符合品牌标准； 2、编制餐饮部年度预算，控制成本支出，优化运营效率，提升部门盈利能力； 3、策划并执行季节性餐饮推广活动，提升客户满意度和市场竞争力； 4、定期进行服务质量检查和员工培训； 5、建立完善的食品安全管理体系，严格执行卫生防疫标准，确保餐饮安全合规； 6、分析经营数据和市场趋势，制定改进方案，定期向管理层提交运营报告。 任职条件：1、3年以上高端酒店餐饮管理经验，有同等职位经验优先； 2、熟悉餐饮成本控制，服务流程优化及团队管理； 3、熟悉国际酒店管理标准，有国际连锁酒店工作经验者优先； 4、年龄28-40岁，身体健康，能适应高强度工作； 5，具备出色的市场敏锐度，能独立策划活动。

1.负责厨房砧板区域的日常操作，包括食材的切配、腌制、保鲜等工作。 2.根据菜品标准准确完成各类食材的切配规格，确保出品质量。 3.负责砧板区域卫生管理，严格执行食品安全标准。 4.合理控制食材损耗，做好成本管控。 5.协助厨师长进行厨房备货和库存管理。 6.负责新入职砧板员工的技能指导与培训。 7.定期检查维护砧板工具设备，确保正常使用。 8.完成上级其他合理分配的职责和任务。 1. Responsible for the daily operations of the kitchen cutting station, including ingredient cutting, marinating, and preservation. 2. Accurately prepare ingredients according to standardized specifications to ensure consistent output quality. 3. Maintain hygiene in the cutting station area and strictly adhere to food safety standards. 4. Effectively control ingredient waste and manage costs. 5. Assist the Head Chef in kitchen inventory preparation and stock management. 6. Provide skills guidance and training for new cutting station employees. 7. Regularly inspect and maintain cutting tools and equipment to ensure proper functionality. 8.Embrace the corporate culture and follow instructions from superiors.

负责西冷厨房日常运营工作，及时解决在工作出现的问题，督导各岗人员并检查食品原材料的质量和备料，控制成本；确保食品出品质量复符合酒店标准。根据运营需要不断创新菜品，满足客人期望。

基本要求：1.本科及以上学历，酒店管理、餐饮管理、工商管理等相关专业优先；2.具备 5 年以上餐饮行业经验，其中 3 年以上自助餐厅或高端餐饮门店经理级管理经验；3.具备强烈的商业嗅觉与结果导向意识，以餐厅经营目标为核心，能承受高强度工作压力，带领团队突破经营瓶颈。 沟通协调能力卓越，能高效对接企业高层、内部各部门及外部合作方（供应商、监管部门、媒体），妥善处理复杂利益关系。 具备敏锐的市场洞察力与创新思维，能快速捕捉客户需求变化（如健康饮食、场景化消费），推动产品与服务创新。 责任心与大局观强，对餐厅经营的核心环节（安全、品质、服务、成本）严格把控，兼顾短期业绩与长期发展。 熟练使用餐饮管理系统（POS、CRM、库存管理系统）、财务软件（用友、金蝶）及办公软件（Excel 高级函数、PPT等），能通过数据分析驱动决策；专业要求：战略规划与经营决策能力：精通餐饮行业发展趋势与市场竞争逻辑，能结合餐厅定位制定 3-5 年发展战略，精准判断市场机会并做出经营决策（如产品升级、价格调整、渠道拓展）。 全链条运营管理能力：统筹自助餐厅 “市场 - 产品 - 服务 - 成本 - 营销” 全链条运营，能优化各环节流程，建立标准化运营体系，提升整体运营效率与盈利能力。 团队领导力与人才梯队建设能力：具备成熟的团队管理体系，能搭建 “经理 - 主管 - 领班 - 基层员工” 四级人才梯队，制定核心人才培养与留存方案，打造高凝聚力、高战斗力的管理团队。 品牌建设与市场拓展能力：具备餐饮品牌塑造经验，能制定品牌定位与推广策略，拓展线上线下营销渠道，提升餐厅在区域内的品牌知名度与影响力。 财务与成本管控能力：精通餐饮财务核算体系（营收、成本、利润、现金流），能制定科学的成本管控方案，优化财务结构，确保餐厅毛利率稳定在合理区间（目标≥55%）。 风险管控与应急处理能力：能预判并应对餐饮经营中的各类风险（食品安全、政策合规、市场竞争、供应链中断），制定完善的应急处理机制，妥善处理重大危机事件。 岗位职责 1. 运营统筹：管理餐厅早中晚餐及主题餐饮日常运营，策划季节性主题活动，保障服务高效与统一。 2. 经营管理：协助制定年度预算，通过营销与成本管控达成营收目标，分析经营数据并改进。 3. 服务优化：制定/优化服务流程，收集顾客反馈、响应需求，提升客户满意度与复购率。 4. 人员管理：负责员工招聘、培训、排班及绩效，营造积极协作的工作氛围。 5. 安全监督：监督食品安全与卫生执行，跟进设施设备维护，确保员工遵守安全规范。

【岗位职责】 1. 红衣女郎，作为凯宾斯基品牌特色的宾客关系专员，兼顾品牌形象大使及凯宾斯基文化传播者的角色，她们总是优雅、端庄、专业、亲和，以凯宾斯基专属红色形象呈现。 2. 红衣女郎是凯宾斯基酒店奢华服务的人格化象征，以欧式奢华为核心，结合凯宾斯基八大奢华的定义，为宾客提供超越预期的全周期专属体验，是酒店服务品质、品牌形象与宾客满意度的首要负责人。 3. 带客参观，将酒店形象展示给客人的同时，与客人互动，有能力将酒店细节的设计理念与故事进行传递。 4. 深入了解酒店及城市周边地理环境，能够对客人提出的问题对答如流。 5. 协助酒店管理层，为重要贵宾准备定制行程，并提前协调贵宾迎接与送别事宜。 6. 熟知所有酒店重要贵宾、酒店活动信息及其他需要关注的特殊事件。 7. 确保客人档案的及时更新。 8. 尽可能地迎接、协助并送别每一位客人。 9. 礼貌高效地处理客人投诉与需求，必要时指导相关员工以确保客人满意度。 10. 记录所有投诉与需求，跟进并通知相关运营部门。 11. 向客人提供酒店服务及内部推广信息。 12.根据业务和酒店的需要，随时增加的其他职责和任务。 【Job Responsibilities】 1. The lady in red is not only the guest relations specialist of the hotel, but also serves as the brand ambassador and disseminator of the Kempinski culture at Kempinski. They are always elegant, dignified, professional and approachable, Presented in the exclusive red color scheme of the Kempinski Hotel. 2. The lady in red is the personification of the hotel's luxurious services. Centered around European luxury, combined with the eight major characteristics of Kempinski hotels, she provides guests with an exclusive experience throughout the entire guest journey that exceeds expectations. She is the primary person responsible for the hotel's service quality, brand image, and guest satisfaction. 3. When showing guests around, one not only presents the hotel's image to them but also interacts with them, and has the ability to convey the design concepts and stories behind the hotel's details. 4. Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings, be able to answer guest questions fluently. 5. Liaise with Hotel Management Team, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time. 6. Knowledgeable about all VIPs, hotel functions and special events. 7. Ensure timely updating and maintenance of guest profile databases. 8. Greet, assist and bid farewell to guests whenever possible. 9. Address guest requests and complaints courteously and efficiently; guide relevant staff members when necessary to guarantee optimal guest satisfaction. 10. Document all guest complaints and special requests, conduct follow-up tracking, and notify relevant operational departments accordingly. 11. Provide guests with detailed information on hotel facilities, services and in-house promotional activities. 12. Undertake other duties and tasks as required by hotel business operations and management arrangements. 【任职要求】 1. 至少2年以上五星级酒店/国际联号奢华酒店宾客关系或相关岗位工作经验。 2. 有餐饮及销售经验者优先。 3. 有高级别接待服务经验者优先。 4. 优秀的英语口语及书写能力。 5. 掌握其他语言者优先考虑。 6. 管理监督的能力，良好的沟通能力。 7. 熟悉酒店运营及电脑操作。 8. 了解旅游及商务相关知识。 9. 熟悉酒店产品与服务。 10. 熟悉贵宾接待礼仪。 11. 能熟练使用微软办公软件（Word, Excel, PowerPoint）。 12. 红衣女郎身高165cm至168cm， 红衣绅士身高177cm至180cm。 14. 举止得体，形象气质佳。 【Job Requirements】 Minimum of 2 years experience in position in Guest Relations or other relevant position preferably in a five star or international hotel. Food & Beverage and Sales experience is a plus. Experience in high-level VIP hospitality is a plus. Excellent oral and written skills . Additional language – beneficial. Supervisory skills and good communication skills. Luxury Hotel Experiences. Knowledge of hotel operations & Computer systems. General knowledge of tourist and business related information. Knowledge of hotel products and services. Knowledge of VIP welcoming protocol. Proficiency in Microsoft Office (Word, Excel and PowerPoint). Height of Lady in Red 165cm to 168cm,Height of Gentleman in Red 177cm to 180cm. Excellent appearance and professional demeanor.

【岗位职责】 1、负责酒店大堂区域的日常运营管理，确保礼宾服务高效、专业、有序进行 2、统筹安排礼宾部员工的工作排班、培训及绩效考核 3、监督行李寄存、物品转交、叫车服务等基础礼宾服务的执行质量 4、处理宾客投诉及突发事件，及时解决服务过程中的各类问题 5、维护酒店VIP客户的接待标准，提供个性化迎送服务 6、协调前台、客房、餐饮等部门，保障对客服务衔接顺畅 7、定期检查礼宾设备设施的完好性，提出维护更新建议 【岗位要求】 1、具备优秀的服务意识和职业素养，能承受高强度工作压力 2、出色的沟通协调能力，擅长处理各类宾客关系 3、具备团队管理经验者优先，有酒店行业工作经验更佳 4、可适应轮班工作制，包括夜班及节假日值班

[岗位职责] 1.协助专业系统工程师工程师和其他专业主管的工作，确保所有机电设备和系统运行正常，及时处理客人和其他部门的投诉并保证都 得到及时的解决。 2.执行周、月和年度机电设备维修保养计划，确保自己完全理解如何正确和安全的操作并按时完成工作任务。 3.负责接收和派发设备、设施或系统维修工单，经常检查完成的维修工作，每天完成本人负责的工作任务并做好工作记录，确保工作日记及报表填写准确。 4.有效管理与控制浪费，使能源得到合理运用，并积极提供有建设性的节能计划。 5.与采购部保持密切联系，确保本专业每月工作需要的维修材料可以及时购回。 6.确保部门及班组管理的有关设备的操作、维修和能耗受到严格的控制。 7.确保所有设备设施的运行符合酒店的要求，并对设备设施运行与维保情况进行巡查、考评。 8.根据业务和酒店的需要，随时增加的其他职责和任务。 [Job Responsibilities] 1.Assist the Professional System Engineer and other professional supervisors in their work, ensuring that all mechanical and electrical equipment and systems operate properly. Handle guest and other department complaints in a timely manner and ensure they are resolved promptly. 2.Execute weekly, monthly, and annual maintenance and repair plans for mechanical and electrical equipment, ensuring a full understanding of correct and safe operation methods and completing work tasks on schedule. 3.Be responsible for receiving and dispatching work orders for equipment, facilities, or system repairs. Regularly inspect completed repair work, complete assigned tasks on a daily basis, and maintain accurate work records to ensure the accuracy of daily logs and reports. 4.Effectively manage and control waste to ensure rational utilization of energy, and proactively provide constructive energy-saving proposals. 5.Maintain close contact with the Purchasing Department to ensure that maintenance materials required for the department's monthly work can be procured in a timely manner. 6.Ensure that the operation, maintenance, and energy consumption of relevant equipment under departmental and team management are strictly controlled. 7.Ensure that the operation of all equipment and facilities complies with hotel requirements, and conduct regular inspections and evaluations of equipment operation and maintenance conditions. 8.Undertake any additional duties and tasks as required by business operations and hotel needs. [岗位要求] 1.良好热情的服务态度。 2.中专以上文化程度，具备酒店工程专业技能,3年以上同岗工作经验 3.持有高压电工操作证与相关专业操作证；持电梯设备管理证书者优先考虑。 4.掌握机电工程设备设施基础知识。 5.能协调各工种以及在必要时与其他部门员工密切合作 6.身体健康，无不良嗜好，条件优秀者可适当放宽。 [Job Requirements] 1.Maintain a good and enthusiastic service attitude. 2.Hold a secondary technical school degree or above, with professional skills in hotel engineering and more than 3 years of experience in a similar position. 3.Possess a valid High-Voltage Electrician Operation Certificate and relevant professional operation certificates; holders of elevator equipment management certificates are preferred. 4.Have a solid grasp of basic knowledge of mechanical and electrical engineering equipment and facilities. 5.Be able to coordinate across various trades and work closely with other department staff when necessary. 6.Be in good health with no harmful habits; candidates with exceptional qualifications may be considered with appropriate flexibility on the requirements.

岗位职责： 1. 为餐厅制定并实施前台服务及销售策略，完成公司规定的销售和客户满意度指标； 2. 持续跟进客户反馈信息，及时做出调整和改进，提高客户回头率和口碑评分； 3. 教育、培训和管理前台团队，提高员工工作积极性和服务质量； 4. 分析业务数据，及时提供各项预算分析和推荐方案，支持餐厅运营管理。 任职要求： 1. 具备5年及以上餐厅或零售行业前台管理经验； 2. 熟悉业内趋势和市场动态，具备较强的市场分析能力和判断力； 3. 热爱服务行业，善于挑战自我、开拓新的业务模式； 4. 具备良好的沟通和领导才能，能够与团队合作和管理高效协作。

Collate suppliers documentation for processing. 核对供应商的各类单据以便进行财务处理。 Collate suppliers documentation for processing. 比较供应商产品及报价 . Ensure all invoices have the appropriate documentation attached and approvals prior to processing. 在处理发票前应确保所有发票均附有相应的审批单据。 Process all invoices and statements.  处理所有发票和账单。 Record and process payments of goods and services 记录并处理各类产品及服务的付款工作。 Maintain clear lines of communication with outside companies to ensure timely and accurate supply of goods and services. 与外部公司保持有效沟通，确保所需产品和服务能够及时、准确的提供。 Check arithmetic accuracy and invoices and assign general ledger codes as per chart of accounts. 核对数字的准确性和发票，按照账目表分派挂账代码。 Reconcile Food and beverage general and direct items with Food and Beverage control department. 与餐饮管理部门核算餐饮总账目和直接分项账目。 Reconcile the weekly purchase log. 核对每周的采购账目。 Prepare cheque run for approval on a weekly basis. 每周准备所需使用的支票并提交审批。 Reconcile supplier statements with establishment records and follow up on any discrepancies. 根据现存记录核对供应商的单据并跟踪处理发现的出入。 Maintain the batch register and balance daily to general ledger. 保持每日将记帐记录输入到总帐中,并确保账目平衡 Prepare the accruals journal at month end for regular suppliers and delivery dockets not paid. 月底准备常规供应商的分类帐目及尚未付款的送货单。 Participate in other department stock-takes and month end close as appropriate. 必要时参与其它部门的盘点和月末封账工作。 Investigate cashiers over’s and under as required and communicate any unexplained discrepancies to your Manager. 必要时调查出纳账目的出入并就无法解释的账目不符情况与自己的上级经理交换意见。 Works with Superior on manpower planning and management needs. 与上级一起制定人力资源规划和管理需求。

1.负责完善财务管理体系，制定实施财务管理制度，确保酒店财务管理的规范性和有效性。 2.负责编制实施预决算.财务收支和资金筹措计划，负责成本核算和控制。 3.负责管理和监督各项财务开支，处理和管理公司之间的财务结算;负责公司账目的核对、记录和处理。 4.负责定期上报财务执行情况，为管理层提供财务分析数据;维护公司同银行、工商、税务等部门与机构的良好关系。 5.负责公司的税务筹划和资金管理工作。 6.参与酒店的物资采购和成本控制工作。 7.完成上级领导交办的其他工作，配合公司人事行政等其他部门有关工作。 8.完成上级其他合理分配的职责和任务。 Responsible for improving the financial management system, formulating and implementing    financial management policies to ensure the standardization and effectiveness of hote financial operations. Prepare and execute budgets, final accounts, financial revenue and expenditure plans, and funding strategies; oversee cost accounting and control. Manage and supervise all financial expenditures, handle and administer inter-company inancial settlements, and verify, record, and process company accounts.  Regularly report on financial performance to provide management with financial analysis data; maintain positive relationships with banks, industrial and commercial authorities, taxagencies, and other institutions.  Oversee tax planning and fund management for the company.  Participate in hotel material procurement and cost control activities.  Complete other tasks assigned by senior leadership and collaborate with other departments such as Human Resources and Administration.  Embrace the corporate culture and follow instructions from superiors.

[岗位职责] 1.通过协助和与市场销售总监合作来确保实现并超过年度销售预算，完成团队月度及年度目标。 2.与市场销售总监协商，建立并指导组织的财务、行政活动和运营程序，以确保实现年度收支预算。 3.及时准确地准备并提交相关管理，例如销售电话时间表、销售电话报告、销售团队的月度报告给市场销售总监。 4.确保所有销售人员都有销售目标、个人销售计划和个人激励措施。 5.跟进所有专业销售团队成员的每周销售报告，以介绍给销售和市场总监。 6.监控所有部门相关的未清账款，并及时跟进所有专业销售团队成员。 7.与所有专业销售团队成员紧密合作，以每月、每季度和每年为基础制定个人销售目标，并在每个月底完成报告和分析。 8.在市场销售总监缺席时顶替工作。 9.与所有销售同事一起促进其他凯宾斯基酒店的交叉销售行为。 10.负责确保所有查询在24小时内得到答复。 11.负责与所有凯宾斯基销售办事处建立并维持良好的关系。 12.负责组织团队建设活动。 13.负责接待酒店的所有现场检查。 14.参加国际博览会、路演会维持并建立牢固的关系。建立信任和团队合作精神。 15.根据业务和酒店的需要，随时增加的其他职责和任务。 [Job Responsibilities] 1.Assist and collaborate with the Director of Sales & Marketing to ensure the achievement and exceeding of annual sales budgets, and accomplish team monthly and annual targets. 2.In consultation with the Director of Sales & Marketing, establish and guide the organization's financial, administrative, and operational procedures to ensure the achievement of annual revenue and expenditure budgets. 3.Prepare and submit relevant management reports in a timely and accurate manner, such as sales call schedules, sales call reports, and monthly team reports to the Director of Sales & Marketing. 4.Ensure that all sales personnel have sales targets, individual sales plans, and personal incentive measures in place. 5.Follow up on weekly sales reports from all professional sales team members for presentation to the Director of Sales & Marketing. 6.Monitor all department-related outstanding accounts and follow up promptly with all professional sales team members. 7.Work closely with all professional sales team members to establish individual sales targets on a monthly, quarterly, and annual basis, and complete reports and analyses at the end of each month. 8.Stand in for the Director of Sales & Marketing in their absence. 9.Promote cross-selling practices with all sales colleagues to drive business for other Kempinski hotels. 10.Ensure that all inquiries are responded to within 24 hours. 11.Be responsible for establishing and maintaining good relationships with all Kempinski sales offices. 12.Be responsible for organizing team-building activities. 13.Be responsible for hosting all on-site hotel inspections. 14.Attend international fairs and roadshows to maintain and build strong relationships, and foster trust and teamwork. 15.Undertake any additional duties and tasks as required by business operations and hotel needs. [岗位要求] 1.大专及以上学历教育水平。 2.中英文口语和书写流利。 3.十年以上国际五星级酒店同等岗位工作经验或相关领域同等经验。 4.能熟练操作电脑系统者优先。 5.了解本地客户的情况并具有很强的市场分析能力。 6.具有策略性、创造性及灵活性。 7.年龄45周岁及以下，条件优秀者可适当放宽。 [Job Requirements] 1.Hold a college degree or above (associate degree or higher). 2.Be fluent in both spoken and written Chinese and English. 3.Have more than 10 years of experience in a similar position at an international five-star hotel or equivalent experience in a related field. 4.Proficiency in computer systems is preferred. 5.Have knowledge of local client profiles and possess strong market analysis capabilities. 6.Be strategic, creative, and flexible in approach. 7.Be aged 45 or below; candidates with exceptional qualifications may be considered with appropriate flexibility on this requirement.

[岗位职责] 1.全面负责行政酒廊的日常运营管理工作，确保服务品质符合集团标准。 2.制定并执行酒廊服务流程与标准操作程序，持续优化客户体验。 3.督导员工服务表现，定期组织服务技能与产品知识培训。 4.管理酒廊资产及酒水库存，控制运营成本，完成月度经营指标。 5.处理行政楼层客人的特殊需求及投诉，建立完善的客户关系管理体系。 6.协调餐饮部、客房部等部门工作，确保跨部门协作顺畅。 7.完成月度报表，确保数据的准确。 8.根据业务和酒店的需要，随时增加的其他职责和任务。 [Job Responsibilities] 1.Take full charge of the daily operations and management of the Executive Lounge, ensuring service quality meets group standards. 2.Develop and implement lounge service procedures and Standard Operating Procedures (SOPs), and continuously optimize the guest experience. 3.Supervise staff service performance and organize regular training sessions on service skills and product knowledge. 4.Manage lounge assets and beverage inventory, control operational costs, and achieve monthly performance targets. 5.Handle special requests and complaints from Executive Floor guests, and establish a comprehensive guest relationship management system. 6.Coordinate with the Food & Beverage Department, Housekeeping Department, and other relevant departments to ensure smooth cross-functional collaboration. 7.Complete monthly reports with accuracy and ensure data integrity. 8.Undertake any other duties and responsibilities as may be reasonably required by the business and the hotel. [岗位要求] 1.大专及以上学历，流利的英语沟通能力，具备国际联号酒店相关经验者优先。 2.能熟练使用Opera，了解葡萄酒、烈酒及鸡尾酒相关知识。 3.具备敏锐的市场洞察力与客户需求分析能力。 4.能适应弹性工作时间，包括周末及节假日值班。 5.注重细节，具备优秀的突发事件处理能力。 6.年龄40周岁及以下，条件优秀者可适当放宽。 [Job Requirements] 1.College degree or above, with fluent English communication skills. Experience with international hotel chains is preferred. 2.Proficient in Opera system operations, with knowledge of wine, spirits, and cocktails. 3.Possess sharp market insight and the ability to analyze customer needs. 4.Able to work flexible hours, including weekend and holiday shifts. 5.Detail-oriented, with excellent crisis management and emergency response skills. 6.Aged 40 or below; candidates with exceptional qualifications may be granted appropriate flexibility.

岗位职责 1.负责中餐厅，落实各个时期的工作任务; 2.制定中餐厅服务工作规范及工作制度并确保实施; 3.协助餐饮部经理制定各项餐饮推销计划与策略; 4.监督员工按照规范标准对客服务，对员工进行绩效评估，实施奖惩制度; 5.处理宾客的投诉，不断改善服务质量; 6.抓好设备设施的维修保养，严格物资管理制度，做好餐厅安全和防火工作; 7.根据季节差异、客源情况为厨房制定特色菜单提供建议; 岗位要求 1.同岗位工作经验； 2.精通中餐的业务知识，熟练掌握中餐的技能技巧； 3.具有较强的社会活动能力、组织领导工作能力和实际工作能力；善于调动中餐部各级管理人员的积极性; 4.具有食品原料学、烹调学、食品营养卫生和粤菜管理等方面的专业知识熟悉中餐食品原材料采购、储藏和厨房生产、中餐厅服务全过程，善于安排各个环节的工作，能保证中餐管理的协调发展; 5.具有中餐食品原材料加工、中餐成本核算方面的知识。掌握各种产品配方 ,各种食品原材料出料率标准，控制产品质量和成本消耗。

Job Purpose 职位描述 Be responsible for managing VIP Group and Restaurant to deliver an excellent guest service while training talent and working within budgeted guidelines. 负责管理VIP团队及餐厅运营，为客人提供优质的对客服务，培训人才并在既定指导方针下开展工作。 Primary Responsibilities 主要职责 · Build and maintain positive relationships with all internal customers and guests in order to exceed their needs. 与所有的酒店客人建立并保持积极的关系。 · Take action to address these needs in order to exceed their expectations. 努力去预知客人需求以便满足并超出他们的需求。 · Create a positive hotel image in every interaction with internal and external customers. 在与国内外的客人交流时，努力保持酒店的正面形象。 Knowledge and Experience 知识和经验 ·Good oral and written communication skills 良好的口头及书面沟通能力 · Min 2-year experience in hotel engineering operation in similar capacity, preferably with international hotel chain 至少2年酒店相关运做经验，最好具有国际连锁酒店工作经验 · Associate degree or above 全日制大专（含）以上学历 ·Experienced in all aspects of restaurants service 餐饮服务的各方面丰富经验

[岗位职责] 1.协助财务总监制定酒店年度财务预算、经营计划和财务战略，跟进预算执行情况，定期分析预算与实际经营数据的差异。 2.监督酒店日常财务核算工作，包括收入、成本、费用、资产、负债等账务处理，确保账务合规、准确；组织编制月度、年度财务报表（资产负债表、利润表、现金流量表等），并进行财务分析，为管理层提供决策依据。 3.开展酒店成本控制工作，建立成本管控体系，审核采购合同、成本支出等，分析餐饮、客房等核心业务的成本结构，提出降本增效方案；监督费用报销流程，确保费用支出符合酒店制度和财务法规。 4.协助管理酒店资金流，统筹资金收支计划，确保资金充足且高效利用；监督固定资产、存货等资产的盘点、核算与管理工作，防范资产流失。 5.协助完善酒店财务内部控制制度，监督制度执行情况，防范财务风险；配合外部审计、税务检查等工作，确保酒店税务申报、纳税等工作合规。 6.协助财务总监管理财务团队，包括人员排班、培训、绩效考核等，提升团队专业能力；对接前厅、餐饮、采购等其他部门，协调解决财务相关的跨部门问题。 7.根据业务和酒店的需要，随时增加的其他职责和任务。 [Job Responsibilities] 1. Assist the Financial Director in formulating the hotel's annual financial budget, business plan, and financial strategy; track budget implementation progress; and regularly analyze variances between budgeted and actual operational data. 2. Supervise the daily financial accounting work of the hotel, including revenue, cost, expense, asset, liability, and other bookkeeping entries, ensuring compliance and accuracy; organize the preparation of monthly and annual financial statements (balance sheet, income statement, cash flow statement, etc.) and conduct financial analysis to provide decision-making support for management. 3. Carry out hotel cost control initiatives, establish a cost control system, review procurement contracts and cost expenditures, analyze the cost structure of core business areas such as F&B and rooms, and propose plans for cost reduction and efficiency improvement; oversee the expense reimbursement process to ensure all expenditures comply with hotel policies and financial regulations. 4. Assist in managing the hotel's cash flow, coordinate fund receipt and disbursement plans to ensure adequate and efficient utilization of funds; supervise the inventory, accounting, and management of fixed assets, inventories, and other assets to prevent asset loss. 5. Assist in improving the hotel's internal financial control system, monitor its implementation to mitigate financial risks; coordinate with external audits, tax inspections, and other regulatory reviews to ensure compliance in tax filings and payments. 6. Assist the Financial Director in managing the finance team, including staff scheduling, training, performance appraisal, etc., to enhance the team's professional capabilities; liaise with other departments such as Front Office, F&B, and Procurement to resolve finance-related cross-departmental issues. 7. Undertake any other additional duties and tasks as required by the business and the hotel from time to time. [岗位要求] 1.本科及以上学历。 2.具备 5 年以上酒店行业财务工作经验，其中至少 2 年以上财务经理等管理岗位经验。 3.熟悉高星级酒店财务运营流程，有国际品牌酒店财务工作经历者优先。 4.精通财务核算、预算管理、成本控制、税务筹划等专业知识，熟悉国家财务、税务相关法律法规。 5.具备较强的数据分析能力，能通过财务数据为经营决策提供支持。 6.具备良好的领导管理能力，能有效统筹团队工作，协调跨部门沟通。 7.具备较强的风险意识和问题解决能力，能及时发现并处理财务工作中的异常情况。 8.具备良好的职业素养，严谨细致、诚实守信，遵守财务保密制度。 9.年龄40周岁及以下，条件优秀者可适当放宽。 [Job Requirements] 1. Bachelor's degree or above. 2. Minimum 5 years of financial work experience in the hospitality industry, including at least 2 years in a managerial role such as Financial Manager or above. 3. Familiar with the financial operation processes of high-star-rated hotels; candidates with financial work experience in international brand hotels are preferred. 4. Proficient in financial accounting, budget management, cost control, tax planning, and other professional knowledge; well-versed in national financial and tax laws and regulations. 5. Possess strong data analysis skills, with the ability to provide decision-making support through financial data. 6. Demonstrate good leadership and management capabilities, with the ability to effectively coordinate team work and facilitate cross-departmental communication. 7. Have strong risk awareness and problem-solving abilities, with the capacity to promptly identify and address abnormal situations in financial operations. 8. Maintain high professional integrity, with meticulous attention to detail, honesty and trustworthiness, and strict adherence to financial confidentiality policies. 9. Age 40 or below; candidates with exceptional qualifications may be considered with some flexibility.

【岗位职责】 1、确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。 2、查看交班记录，了解上一班的移交事项，并负责处理。 3、熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。 4、熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。 5、熟练总台各项专业业务和技能，搞好对客服务。 6、熟练掌握店内外信息，提供准确的问讯服务。 7、负责为下榻酒店的宾客办理入住登记手续。 8、负责客房钥匙的管理和发放工作并严格遵守验证制度。 9、制作有关报表，为其它部门提供准确的接待信息。 【岗位要求】 1、有OPERA操作经验，一年同级别酒店工作经验，有一定英语基础优先。 2、性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。 3、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。 4、相貌端正，身体健康。

Oversees the preparation of kitchen equipment for use. 管理厨房设备使用前的准备工作。 Manage the receiving and storage of kitchen goods. 负责接收和存储厨房物品的管理工作。 Oversees the cleaning and storage of kitchen equipment. 监督厨房设备的清洁和存放。 Oversee the cleaning of the premises. 监督厨房的清洁工作。 Oversee the removal of waste. 管理废品的清除。 Oversee the handling of kitchen linen. 管理厨房布巾的处理工作。 Maintains a hygienic kitchen. 保持厨房的卫生。 Cleans the kitchen and equipment. 清洁厨房和设备。 Maintains high levels of personal hygiene for self and enforces hygiene standards for team. 保持高度的个人卫生并在小组中执行卫生标准。 Manages all functions of the Stewarding operation to achieve the optimum departmental costs. 管理管事部的各项职责，使部门成本控制到最低。 Manages all functions of the Stewarding operation to achieve the optimum quality level of sanitation. 管理管事部的各方面职责，使满意度达到最高水平。 Establishes and maintains effective employee and inter-departmental working relationships. 与员工和酒店其它部门建立并保持积极的工作关系。 Assists the Director of Food and Beverage and the Executive Chef in developing training plans, develops training material in accordance with ICHG guidelines and implements training plans for the Stewarding employees and other Food and Beverage employees. 协助餐饮总监和行政总厨制定培训方案，按照洲际酒店集团的纲要制定培训材料，为管事部员工和餐饮部其它员工执行培训。 Conducts daily briefings and other meetings as needed to obtain optimal results 必要时主持每体例会和其它会议，获得最佳的效果。

负责酒店啤酒花园/户外火锅的运营及管理。 1. 确保酒店最基本的品牌标准都要被贯彻执行。 Ensures that minimum brand standards have been implemented. 2. 对于客户调查结果做出回应并落实相应的改善措施。 Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. 3. 以支持和灵活的态度与其他餐厅经理紧密合作，着眼于整个酒店的成功和酒店客人的满意度。 Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 4. 确保西餐厅员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。 Ensures that all day dining restaurant employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”. 5. 在营运过程中将对于餐饮产品的检验和监督贯穿始终，并在适当的情况下做出反馈。 Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate. 6. 监督餐厅的服务和餐饮标准。在必要的地方，与餐厅副经理、行政副总厨和厨师长一起实施正确的措施。 Monitors service and food and beverage standards in the Outlet. Work with the Assistant Outlet Managers, Executive Sous Chefs and Chef de Cuisines to take corrective actions where necessary. 7. 与行政副总厨共同对餐饮营运进行频繁而全面的检查。 Conducts frequent and thorough inspections together with the Executive Sous Chef, of the Food and Beverage Operation. 8. 经常查证餐饮准备中仅可用新鲜的产品。 Frequently verifies that only fresh products are used in food and beverage preparation. 9. 帮助行政总厨/行政副总厨提出富有创意的建议和想法。 Assists the Executive Chef/Executive Sous Chefs with creative suggestions and ideas. 10. 监督对所有运营设备和营业用品的月度盘点。 Conducts monthly inventory checks on all operating equipment and supplies. 11. 针对每日营运和质量控制与厨房密切沟通。 Liaises with the Kitchen and Beverage Department on daily operations and quality control. 12. 对菜单上的所有菜品和饮料有全面的知识和理解，并能推荐菜品和饮料的搭配及促销。 Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives. 13. 确保餐厅的前、后场区域的洁净有序。 Ensures that the outlet is kept clean and organized, both at the front as well as the back of house. 14. 与客房部配合，确保严格执行既定的清洁计划。 Liaises and organizes with Housekeeping Department that the established cleaning schedules are strictly adhered to.

任职要求 1. 大专及以上学历，酒店管理、纺织工程等相关专业优先，5年以上酒店洗衣房或布草洗涤行业工作经验，3年及以上管理岗位经验。 2. 精通洗衣房全流程运营管理，熟悉各类织物（棉、麻、丝、毛等）的洗涤、烘干、熨烫、消毒标准，能熟练操作干洗机、水洗机、烫平机等专业设备。 3. 掌握布草收发、盘点、成本控制及质量检验方法，可制定并优化洗衣房作业流程与管理制度，降低布草损耗率。 4. 具备较强的班组管理能力，能合理分配员工工作任务，开展技能培训与绩效考核，提升团队工作效率。 5. 熟悉酒店卫生防疫要求，严格执行洗涤消毒规范，确保布草卫生安全达标；具备良好的沟通协调能力，能对接客房、餐饮等部门的布草需求。 6. 身体健康，能适应轮班制（含节假日），工作严谨负责，抗压能力强，有良好的职业素养与安全意识。 岗位职责 是保障项目布草（客房、餐饮、康乐等区域）洁净度、客衣服务品质及洗衣房高效运营的核心管理者： 1.布草与客衣洗涤服务全流程管控。 2.所管辖区域设备与耗材设备运维，成本控制工作。 3.新入职人员带教工作。 4.定期对员工进行SOP规范流程培训。定期复训（每月1次）。 5.部门人员的弹性排班及绩效考核工作。

岗位内容： 负责项目内商业运营场所业务管理，确保商业运营场在项目内高效、有序、高质量运营； 自营商业： 1. 确保自营商业场所，按照经营计划及预算，完成经营目标； 2. 商业各场所安全管理； 3. 商业各场所成本管控； 4. 商业各场所培训管理； 5. 制定并严格落实规章制度和服务操作规程，使各项管理和服务工作规范化、细节化、效率化； 合作商业： 1. 确保合作商业按照各项合同条款执行； 2. 协助合作商业，按照经营计划及预算，完成经营目标； 3. 合作商业场所运营监督与检查，确保服务符合项目整体要求； 我们希望您： 1. 拥有3年以上国内知名非标商业运营工作经验，联营商业优先，无需招商。 2. 有良好的审美和标准意识，有协调资源解决客诉能力； 3. 具有高度责任感，良好的执行力和协调能力； 4. 具有良好的组织，沟通协调，风险管控，资源整合能力； 5. 具有全局观念，有良好的团队意识。

岗位职责 1.负责监督、指导工程部全体员工执行工作指令，遵守酒店各项规章制度和纪律，完成 各项任务，为酒店创造经济效益； 2.负责审核、指导改善酒店设备的各项工程项目及方案，获批后监督实施过程和结果； 3.审核部门各项人事、办公费用预算及能源维修费用预算，监督能源耗用状况，控制和 合理开支； 4.审定各项工程项目并提交可行性报告，报告各项改善经营，提高效益的建议和措施； 5.负责监督酒店内部各设备、设施的正常运行及保养工作，检查各项措施状况，制定审 核工程类各项合同，处理工程项目文件； 6.与政府有关部门保持良好关系，协调处理有关酒店事务及贯彻有关法规政策； 7.协调各部门之间关系，相互团结，共同协作，提高工作效率，改善工作环境； 8.负责辖内范围的消防安全、施工安全及设备运行安全工作； 9.负责团队管理，加强团队建设，开展各项专业培训，提升部门专业能力和水平。 任职资格： 从事酒店工作工程从业经历，具有5年以上工程管理工作经验