Systematically and efficiently calls on Key Accounts within location and reports findings and opportunities to the Director of Sales.系统有效的对关键客户进行电话联系,并向销售部总监汇报新的市场发现和生意机会。
Pre-qualifies and targets Key Accounts, utilising the Sales & Catering database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.预先确认和锁定关键客户,利用销售和宴会资料展开适当有效的销售策略去增加市场份额。
Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.通过销售人员的电话或书面沟通,确保酒店充分的向公众展示。
Professionally conducts routine telemarketing activities to identify new accounts.专业地进行日常电话销售,从而辨别我们的客人。
Conducts regular Market Surveys and Competitor Researches.进行正常的市场调查和竞争对手的调查。
Consults newspapers, trade journals, and other publications to learn about conventions and social functions.参考报纸,商业杂志和其他的出版物,从而获取会议和活动的相关信息。
Organises prospect files by listing information, such as names of officials and plans for conventions, to be used for promotional purposes.通过罗列信息,比如组织者的姓名和会议计划等来编辑具有商务生意前途的资料,用于我们的推广和奖励计划。
Directs Sales employees engaged in preparing promotional correspondence with travel bureaus, business and social groups.指导销售人员从事与旅行社和商业社会团体间的商务信函和联系。
Confers with Department Heads to discuss and formulate plans for soliciting business.同部门主管协商讨论,并明确阐述获取生意的计划。
Contacts executives of organisations to explain services and facilities offered by hotel and to solicit their business.联系并向组织者的行政人员解释酒店提供的服务和设施,从而获取生意。
Ensures services provided by the department are always available and are always carried out to defined Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.确保酒店提供的服务总是按照部门运营指南所定义的标准执行的,高效,持续和礼貌,而且总是现实可行的。
Is actively involved in the welfare, safety, development and well being of employees providing advice, counselling and truthful, diplomatic feedback.积极地致力于员工的福利、安全和个人发展;为员工更好地提供建议、咨询和真诚成熟的反馈。
Ensures high standards of personal presentation & grooming.展示高标准的、专业的个人仪容仪表。
Maintains positive guest and colleague interactions with good working relationships.
利用良好的工作关系与正面积极的客人和同事保持互动