1.Monitors Housekeepingpersonnel to ensure all guests and internal customers receive prompt andcourteous service.
监督管家部人员，以确保向所有客人和内部客户提供及时和礼貌的服务。
2.Oversees laundryoperations.
监管洗衣房的营运。
3.Inspects guestroomand public areas on a regular basis to ensure that the furnishings, facilities,and equipment are clean and in good repair.
定期对客房和公共区域进行视察，以确保家具、设施和设备等得到良好的清洁和修缮。
4.Manages springcleaning schedules.
管理大清扫日程安排。
5.Makes recommendationsto the General Manager or designate regarding the upkeep of furnishings,facilities, and equipment, ensuring they are clean and in good repair.
就家具、设施和设备的保养向总经理或其代理人提出建议，确保所有家具、设施和设备均得到良好清洁和修缮。
6.Informs otherdepartments of Housekeeping matters that concern them, particularly the LaundryDepartment, the Engineering Department, the Front Office, and the Food andBeverage department. Maintains open channels of communication with otherDepartment Heads and the General Manager or the General Manager’s designate.
向其它部门通报管家部与其有关的事项，特别是洗衣部、工程部、前厅部和餐饮部。与其它部门负责人、总经理或其代理人保持良好的交流渠道。
7.Establishes andmaintains effective human relations and works with human resources to ensurethat team member’s performance is effectively managed.
建立并保持良好的人际关系，与人力资源部门一起对团队成员的工作表现进行有效管理。
8.Conducts regular department meetings.
定期召开部门会议。
9.Identifies and ensures highest possible standard ofcleanliness, maintenance, guest room supplies and amenities at a realisticcosts.
在合理的成本范围内，确认并保证清洁工作、保养工作、客房物品供应和酒店用品的最高标准。
10.Supervises outside contractors to ensure contractualcompliance.
对外来承包商进行监督，以确保合同严格执行。
11. Implements and controls Housekeeping procedures thatprovide for the health and safety of personnel and guests, such as lost and foundservice, key control, security and emergency procedures and environmentalprocedures.
执行并管理管家部关于工作人员及客人健康和安全的规定，如失物招领、钥匙管理、安全和紧急情况以及环境保护的工作程序。
12.Is prepared to implement assigned tasks during emergenciessuch as fires, power failures and bomb threats.
能够在紧急情况下完成被分派的任务，如火灾、断电或炸弹威胁等事件期间。
13.Works with Human Resources on manpower planning andmanagement needs.
和人力资源部一起进行人力规划和管理需求。
14.Works with Financial Controller in the preparation andmanagement of the Department’s budget.
和财务总监一起制作和管理部门预算。
