job overview职位概述 · Responsible for supervising the stewarding operation during shift and for cleaning and maintaining food and beverage premises to high hygienic standards. · 在当班期间负责监督管事部的运营和清洁工作，确保餐饮物资达到高度卫生标准。 · Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. · 遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。 At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: · Be charming by being approachable, having confidence and showing respect. · Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. · Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. 在洲际酒店及度假村，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你： · 亲切、充满自信、体现尊重来展现富有魅力的你。 · 理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。 · 见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。 Duties and Responsibilities工作职责 · In absence of Manager conducts shift briefings to ensure hotel activities and operational requirements are known · 在经理缺席时负责交班说明，确保了解酒店的各项活动和运营要求。 · During the shift, oversees the preparation of kitchen equipment for use · 在当班期间管理厨房设备使用前的准备工作。 · Supervises the receiving and storage of kitchen goods · 负责接收和存储厨房物品的管理工作。 · Supervises the cleaning and storage of kitchen equipment · 监督厨房设备的清洁和存放。 · Supervises the cleaning of the premises · 监督厨房的清洁工作。 · Supervises the removal of waste · 管理废品的清除。 · Supervises the handling of kitchen linen · 监督厨房布巾的处理工作。 · Supervises the cleaning of an hygienic kitchen · 监督厨房的卫生。 · Engages in and supervises the cleaning of kitchen and equipment · 参与监督清洁厨房和设备的工作。 · Maintains high levels of personal hygiene for self and enforces hygiene standards for team · 保持高度的个人卫生并在小组中执行卫生标准。 · Supervises all functions of the Stewarding operation to achieve the optimum departmental costs · 监督管事部的各项职责，使部门成本控制到最低。 · Supervises all functions of the Stewarding operation to achieve the optimum quality level of sanitation · 监督管事部的各方面职责，使满意度达到最高水平。 · Establishes and maintains effective employee and inter-departmental working relationships · 与员工和酒店其它部门建立并保持积极的工作关系。 · Assists the Chief Steward in developing training plans, develops training material in accordance with IHG guidelines and implements training plans for the Stewarding employees. · 协助管事部经理制定培训方案，按照洲际酒店集团的纲要制定培训材料，为管事部员工和餐饮部其它员工执行培训。 · Assists the Chief Steward in setting Stewarding goals and developing strategies, procedures and policies · 协助管事部经理设定管事部的目标和制定策略，程序和规定。 · Assists in determining the minimum and maximum stocks and controls the par-stocks of all material and equipment · 協助确定库存的最多和最少量，控制所有材料和设备的标准存货量。 · Supervises the counting of inventories in coordination with employees of the accounting division · 与会计部门员工一起監督盘点库存。 · Liaise with employees of the Engineering Division to schedule preventive maintenance and repairs · 联系工程部员工安排预防性的维护维修。 · Works with Supervisor in manpower planning and management needs · 和上级领导一起进行人力规划和管理需求。 · Works with Supervisor in the preparation and management of the Department’s budget · 和上级领导一起编制和管理部门预算。 aCCOUNTABILITY责任范围 Number of employees supervised – 管理的员工 Direct Steward 直接 管事 Indirect NA 间接 无 Annual Operating Profit/Payroll Budget – 年度经营利润和薪金预算 · N.A. · 无 Key Metrics – 主要绩效指标 · Completion of Assigned Tasks · 完成分配给的工作的情况 Decision Making Responsibilities (Decision Rights) – 决策职责(决策权)﹣ · N.A. · 无 QUALIFICATIONS AND REQUIREMENTS任职要求 Required Skills – 技能要求 · Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. · 完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。 · Food service permit or valid health/food handler card as required by local government agency. · 食品服务许可或当地政府规定的有效的卫生或健康上岗证。 · Problem solving, reasoning, motivating, organizational and training abilities. · 具有解决问题，推理，号召，组织和培训能力。 Qualifications – 学历 · Vocational Certificate in Food & Beverage Services or related field. · 具有餐饮服务或相关领域的职业证书。 Experience – 经验 · 1 years related experience or an equivalent combination of education and experience. 1年相关经验或与此相当的教育和相关工作经验结合的背景。