1、Fully responsible for the cleaning, maintenance, and upkeep of hotel public areas, ensuring all zones meet hygiene standards and brand requirements; 全面负责酒店公共区域的清洁、保养及维护工作，确保酒店各区域符合卫生标准及品牌要求； 2、Develop and implement the daily work plans for the PA department, allocate tasks reasonably, and supervise employees' operational standards; 制定并执行PA部门的日常工作计划，合理分配工作任务，监督员工操作规范； 3、 Manage the PA team, including employee scheduling, training, performance evaluations, and daily supervision, to enhance team efficiency and service quality; 管理PA团队，包括员工排班、培训、绩效考核及日常督导，提升团队工作效率和服务质量； 4、Control the procurement, inventory, and usage of cleaning supplies and equipment to optimize cost management; 控制清洁用品及设备的采购、库存及使用，优化成本管理； 5、Conduct regular inspections of the condition of facilities and equipment in public areas, promptly report any issues for repair, and follow up on the maintenance progress; 定期检查公共区域设施设备状况，及时报修并跟进维修进度； 6、Address complaints from guests regarding the cleanliness and service of public areas, propose improvement measures, and implement them; 处理宾客对公共区域卫生及服务的投诉，提出改进措施并落实； 7、Cooperate with other departments to ensure cleaning and maintenance for large-scale events or conferences; 配合其他部门完成大型活动或会议的清洁保障工作； 8、Ensure departmental operations comply with the hotel's safety, environmental, and hygiene policies. 确保部门工作符合酒店安全、环保及卫生政策。