Prepares billing invoices and statements for City Ledger direct bill accounts, group reservation block attrition and credit card guaranteed no shows; Processes Payments Received 准备账单发票，记录城市挂账直付账，团队预定模块的损耗和无信用担保但客人未按时办理入住，处理应收账款。 Handles Tour and Travel account billings, matching payment vouchers to respective folios prior to mailing 处理旅行社账目的账单，通过邮件与对方核实账单与付款申请的金额是否一致。 Handles guest credit requests, confirms subsequent receipt of invoices and assists in handling all guest inquiries 处理客人信贷需求，确认未入住客人的应收账款并协助所有客人对于信贷问题的询问。 Maintains files of hard copy, back up documentation for outstanding receivables, and paid bills 整理复印件，对未收到的应收款和已付款账单进行备份。 Reconciles credit card payments, posts on a timely basis 在后台及时核对信用卡付款和抛账。 Researches and responds to credit card company inquiries and charge backs, documents and maintains files for same 调查和反馈合作公司的信贷状况及回款情况，对合作商家资料进行整理和记录。 Reviews Guest Ledger/checked out folios with outstanding or credit balances to determine if credit or bill is to be issued 核查客账/未支付的已退房签出账单或信贷余额，用于确定信贷或者账单是否已发出。 Transfers Guest Ledger/ checked out folio balances to appropriate credit or wash accounts, issues credit or prepares bill as needed 将客账/已退房账目余额准入相应的信贷账户或冲账，按需求发出或准备信贷账单。 Prepares check request for credit balance and advance deposit refunds 准备核查信贷余额的要求和押金退款 Assists in the preparation and balancing of accounts receivable recap daily 每日协助编写和总结应收帐平衡报表。 Handles disputed charges, researches and attempts to resolve disputes, provides documentation to confirm accuracy of billing or issues credit as needed 处理有异议的费用，提供行之有效的解决争议的方式方法，根据需求提供相关文件用来确认账单和信贷问题的准确性。 Assists in the preparation of 30/60/90+ day aging report for review by the Controller and Assistant Controller 协助准备30/60/90天账龄表给财务总监和助理财务总监审查。 Assists in the preparation and transmittal of letters requesting payment to outstanding/overdue accounts 对于应收款和逾期款，协助编写、寄送催款书。 Assists Credit Manager by making collection calls to outstanding/overdue accounts 协助信贷经理制作整理追收应收帐/逾期账款。 Attends departmental meetings as required to communicate effectively with other accounting personnel to ensure that they are kept current with pertinent hotel information, rates, promotions, packages, activities and events 按要求参加部门会议，有效与他人沟通，以确保各运作部门员工知悉酒店准确信息，如价格、促销、包价、等活动。 Perform any tasks as assigned by the Management 按照管理规定，完成各项任务