岗位内容 Job Responsibilities:
1. 统筹中餐厅日常运营,包括餐前准备、餐中服务、餐后收尾,确保服务品质与出餐效率。
Oversee daily operations of the Chinese restaurant, including pre-service preparation, in-service service, and post-service closing, ensuring service quality and meal delivery efficiency.
2. 负责服务团队的排班、培训、激励与考核,提升员工专业技能与客户服务意识。
Manage scheduling, training, motivation, and performance evaluation of the service team, enhancing employees' professional skills and customer service awareness.
3. 执行餐厅营收预算,通过客户关系维护、宴会推广及服务创新,提升上座率与客户满意度。
Execute the restaurant's revenue budget, improve occupancy rate and customer satisfaction through client relationship maintenance, banquet promotion, and service innovation.
4. 监督食品安全、卫生标准及设施维护,协助控制人力、物料及运营成本。
Supervise food safety, hygiene standards, and facility maintenance, and assist in controlling labor, material, and operational costs.
岗位要求 Job Requirements:
1. 大专及以上学历,3年以上中餐厅管理经验,熟悉高端餐饮服务流程。
College degree or above, with at least 3 years of management experience in Chinese restaurants, and familiarity with high-end catering service procedures.
2. 具备较强的团队管理、现场协调及突发状况处理能力,能有效调动员工积极性。
Strong capabilities in team management, on-site coordination, and emergency handling, with the ability to effectively motivate staff.
4. 对餐饮数据敏感,具备成本控制与营收提升意识,有宴会或VIP接待经验者优先。
Sensitive to catering data, with a clear awareness of cost control and revenue enhancement; experience in banquet or VIP reception is preferred.
5. 形象气质佳,沟通表达能力强,服务意识突出,能适应餐饮行业弹性工作时间。
Good appearance and demeanor, strong communication and expression skills, outstanding service orientation, and able to adapt to flexible working hours in the catering industry.
6.普通话流利,具备基础英语沟通能力。
Fluent in Mandarin, with basic English communication skills.