【岗位职责】 1.根据凯宾斯基集团标准建立培训网络，包括对其的运营及管理。 2.分析培训需求和培训效果，确保培训包在各部门的全面实施，并确保其反映所有酒店的具体政策和程序。 3.通过协助各部门培训师编写和实施酒店特定的培训包，进一步发展培训资料库，计划、设计及提供培训课程。 4.制定培训市场战略，并在酒店后区明显的位置进行张贴，同时在相应的培训主题中得以体现。 5.与人力资源总监一同发展、贯彻、不断重温（至少一年一次）培训政策和程序，使之符合酒店战略经营目标。 6.充分分析利用在线学习平台上的数据，或向管理层和部门培训师推广在线学习平台，以提高学习效果。 7.指导和培训各经理及部门培训师，以提高部门绩效。不断寻求和支持新的方法和流程，以提高所提供的培训质量；培训和发展团队成员。 8.与行政管理委员会成员及各部门负责人一起，根据集团的品牌标准，为培训部制定年度培训计划和培训预算。 9.与外部供应商、培训供应商、法律和安全相关的第三方保持联系并保持良好的合作。 10.根据运营和酒店的需要，将随时增加额外的职责和任务。 11.为每个已被确认很有潜质的员工准备个性化的培训计划并全程跟踪。 【Job Responsibilities】 Establish a training network in accordance with Kempinski Group standards, including its operation and management. Analyze training needs and training effectiveness, ensure the full implementation of training packages across all departments, and ensure that they reflect the specific policies and procedures of the hotel. Further develop the training resource library by assisting departmental trainers in creating and implementing hotel-specific training packages, and plan, design, and deliver training courses. Develop a training marketing strategy, display it prominently in the hotel’s back-of-house areas, and ensure it is reflected in relevant training topics. Work with the Director of Human Resources to develop, implement, and review (at least once a year) training policies and procedures that align with the hotel’s strategic business objectives. Fully utilize data from the online learning platform, or promote the platform to management and departmental trainers to enhance learning outcomes. Coach and train managers and departmental trainers to improve departmental performance. Continuously seek and support new methods and processes to enhance the quality of training provided; train and develop team members. Together with Executive Committee members and department heads, develop the annual training plan and training budget for the training department based on the group’s brand standards. Maintain contact and good cooperation with external suppliers, training providers, and third parties related to legal and safety matters. Additional duties and tasks will be added as required by operations and the hotel. Prepare personalized training plans for each identified high-potential employee and provide follow-up throughout the process. 【岗位要求】 1.酒店管理专业或相关专业本科学历。 2.具备酒店运营部门工作经验为佳。 3.思维敏捷、富有工作激情，具有较强的沟通能力与抗压能力。 4.优秀的演讲技能。 5.设计和开发项目能力、创新技巧。 6.流利的英语书写和口语表达能力。 7.具有激励和感染能力。 8.具有同等品牌酒店工作经验。 9.年龄45周岁及以下。 【Job Requirements 】 Bachelor's degree in Hotel Management or a related field. Work experience in hotel operations departments is preferred. Quick-thinking, passionate about work, with strong communication skills and the ability to work under pressure. Excellent presentation skills. Ability to design and develop projects and innovative skills. Fluent written and spoken English. (Note: This is a duplicate of item 6.) Ability to motivate and inspire others. Work experience with comparable branded hotels. Age 45 years or younger.

1.协助人力资源总监履行人力资源部相关工作，主要负责协助招聘，准备录用函，处理员工入职、离职事宜、跟进员工评估、员工运动与活动方面。 2.协助组织定期的员工运动会、集体活动，促进提升员工团队意识，提升员工敬业度与满意度。 3.协助督促维护员工餐厅，员工更衣室的卫生环境，不定时检查其卫生等。 4.协助人力资源总监管理人才餐厅并调查满意度。 5.协助日常人事管理工作，以及参与办理人才福利、组织人才活动。 6.管理员工档案，妥善处理员工入、离职手续，准备与及时更新完整的员工个人档案。 [Job Responsibilities] 1.Assist Director of Human Resource in carrying out HR related responsibilities, especially in recruitment, offer letter preparation, employee on boarding, personal file, employee appraisal follow up, sports and social activities etc. 2.Assist in organizing regular staff sports events and group activities to promote team spirit and enhance employee engagement and satisfaction. 3.Assist in supervising and maintaining the hygiene standards of the staff cafeteria and locker rooms, conducting spot checks on cleanliness from time to time. 4.Assist the Human Resources Director in managing the talent cafeteria and conducting satisfaction surveys. 5.Assist in daily personnel management tasks, as well as participating in handling talent benefits and organizing talent-related activities. 6.Manage employee personnel files, properly handle onboarding and offboarding procedures, and prepare and maintain complete and up-to-date individual employee records in a timely manner. [岗位要求] 1.对人力资源工作有基本了解，愿意在酒店行业长期发展。 2.始终以身作则，提供专业、礼貌得体的服务，确保所有员工效仿践行。 3.具备良好的沟通与团队协作精神，能高效处理多项任务。 4.工作细致认真，具备较强的责任心与执行力。 5.熟练使用办公软件，具备一定的抗压能力。 6.会设计、懂摄影，有视频剪辑经验者优先。 [Job Requirements] 1.Have a basic understanding of human resources work and be willing to pursue long-term development in the hospitality industry. 2.Always lead by example, providing professional, courteous, and appropriate service, and ensuring that all employees follow suit. 3.Possess good communication and teamwork skills, with the ability to efficiently handle multiple tasks. 4.Work with meticulous attention to detail, and demonstrate strong sense of responsibility and execution capability. 5.Be proficient in office software and capable of working under pressure. 6.Candidates with design skills, photography knowledge, and video editing experience are preferred.

【岗位职责】 受理并解决各岗位员工反馈的各类IT技术问题及系统操作故障。  协助信息技术部经理开展酒店IT板块全流程日常运营管理工作。  对接酒店各部门，为办公电脑软硬件故障提供专业排查、维修与技术支持。  配合信息技术部经理，针对酒店现有及未来规划落地的信息化系统，提供优化、落 地相关建议。 对影响酒店营收、宾客体验的IT故障进行优先级分级处理，快速闭环解决问题， 并主动开展设备预防性维护工作。  完整梳理、登记IT系统及相关设备资产，建立完善的资产台账，确保信息准确完 整。 及时排查工作中各类潜在及现存安全隐患，及时上报并跟进整改落地 。 根据酒店各类业务需求，调研并制定多元化IT解决方案，负责酒店各类新型技术设备的安装调试工作。  根据业务和酒店的需要，随时增加的其他职责和任务。 [Job Responsibilities】 Accept and resolve various IT technical issues and system operation failures reported by employees in all positions.Assist the IT Manager in carrying out the full-process daily operation and management of the hotel's IT division. Coordinate with various hotel departments to provide professional troubleshooting, repair, and technical support for hardware and software failures of office computers. Collaborate with the IT Manager to offer optimization and implementation suggestions for the hotel's existing and future planned information systems. Prioritize IT failures that impact hotel revenue and guest experience, resolve issues quickly and thoroughly, and proactively carry out preventive maintenance of equipment. Complete a comprehensive review and registration of IT systems and related equipment assets, establish a detailed asset register, and ensure information is accurate and complete. Promptly identify potential and existing safety hazards in daily work, report them immediately, and follow up on rectification and implementation. Research and develop diverse IT solutions based on various business needs of the hotel, and be responsible for the installation and commissioning of various new technical equipment in the hotel. Perform any additional duties and tasks as required based on business and hotel needs.【任职要求】 教育背景与经验：计算机科学、信息技术或相关专业本科及以上学历； 具备3年以上高星级酒店或同等规模企业IT运维管理经验，有国际联号酒店筹备工作经验者优先。 专业技能：精通酒店管理系统（如Opera、Infrasys等）及各类接口（POS、门锁、电话计费系统等）的维护；熟悉AutoCAD，能够基于AutoCAD图纸勘察建筑现场，熟练掌握网络架构、服务器虚拟化（VMware/Hyper-V）、网络安全策略及数据备份方案；具备处理突发IT故障的应急响应能力。 语言能力：具备必要的英语听说读写能力，能够流畅阅读英文技术文档。 管理与软技能：具备良好的团队领导力和跨部门沟通协调能力，能够制定IT培训计划并指导下属；拥有极强的客户服务意识，理解酒店行业“宾客至上”的服务理念；具备一定的项目管理和预算控制能力。 职业素养：工作严谨负责，具备极强的服务意识和抗压能力，可适配酒店轮班、节假日值班，突发加班需求。 对数据安全和保密性有高度敏感性。 【Job Requirements】 Education Background & Experience: Bachelor's degree or above in Computer Science, Information Technology, or a related field.  At least 3 years of IT operation and maintenance management experience in a high-star-rated hotel or a similarly sized enterprise; experience in pre-opening preparations for international hotel chains is preferred. Professional Skills: Proficient in maintaining hotel management systems (e.g., Opera, Infrasys) and various interfaces (POS, door lock, telephone billing system, etc.). Familiar with AutoCAD and able to survey building sites based on AutoCAD drawings. Solid knowledge of network architecture, server virtualization (VMware/Hyper-V), network security strategies, and data backup solutions. Capable of providing emergency response to handle unexpected IT failures. Language Ability: Necessary English listening, speaking, reading, and writing skills, with the ability to read English technical documents fluently. Management & Soft Skills: Strong team leadership and cross-departmental communication and coordination skills; able to develop IT training plans and guide subordinates. Excellent customer service mindset with a deep understanding of the "guest first" service philosophy in the hospitality industry. Certain capabilities in project management and budget control. Professionalism: Rigorous and responsible work ethic, strong service orientation, and ability to work under pressure; adaptable to shift rotations, holiday on-duty schedules, and unexpected overtime as required by hotel operations.  Highly sensitive to data security and confidentiality.

[岗位职责] 1.协助财务总监制定酒店年度财务预算、经营计划和财务战略，跟进预算执行情况，定期分析预算与实际经营数据的差异。 2.监督酒店日常财务核算工作，包括收入、成本、费用、资产、负债等账务处理，确保账务合规、准确；组织编制月度、年度财务报表（资产负债表、利润表、现金流量表等），并进行财务分析，为管理层提供决策依据。 3.开展酒店成本控制工作，建立成本管控体系，审核采购合同、成本支出等，分析餐饮、客房等核心业务的成本结构，提出降本增效方案；监督费用报销流程，确保费用支出符合酒店制度和财务法规。 4.协助管理酒店资金流，统筹资金收支计划，确保资金充足且高效利用；监督固定资产、存货等资产的盘点、核算与管理工作，防范资产流失。 5.协助完善酒店财务内部控制制度，监督制度执行情况，防范财务风险；配合外部审计、税务检查等工作，确保酒店税务申报、纳税等工作合规。 6.协助财务总监管理财务团队，包括人员排班、培训、绩效考核等，提升团队专业能力；对接前厅、餐饮、采购等其他部门，协调解决财务相关的跨部门问题。 7.根据业务和酒店的需要，随时增加的其他职责和任务。 [Job Responsibilities] 1. Assist the Financial Director in formulating the hotel's annual financial budget, business plan, and financial strategy; track budget implementation progress; and regularly analyze variances between budgeted and actual operational data. 2. Supervise the daily financial accounting work of the hotel, including revenue, cost, expense, asset, liability, and other bookkeeping entries, ensuring compliance and accuracy; organize the preparation of monthly and annual financial statements (balance sheet, income statement, cash flow statement, etc.) and conduct financial analysis to provide decision-making support for management. 3. Carry out hotel cost control initiatives, establish a cost control system, review procurement contracts and cost expenditures, analyze the cost structure of core business areas such as F&B and rooms, and propose plans for cost reduction and efficiency improvement; oversee the expense reimbursement process to ensure all expenditures comply with hotel policies and financial regulations. 4. Assist in managing the hotel's cash flow, coordinate fund receipt and disbursement plans to ensure adequate and efficient utilization of funds; supervise the inventory, accounting, and management of fixed assets, inventories, and other assets to prevent asset loss. 5. Assist in improving the hotel's internal financial control system, monitor its implementation to mitigate financial risks; coordinate with external audits, tax inspections, and other regulatory reviews to ensure compliance in tax filings and payments. 6. Assist the Financial Director in managing the finance team, including staff scheduling, training, performance appraisal, etc., to enhance the team's professional capabilities; liaise with other departments such as Front Office, F&B, and Procurement to resolve finance-related cross-departmental issues. 7. Undertake any other additional duties and tasks as required by the business and the hotel from time to time. [岗位要求] 1.本科及以上学历。 2.具备 5 年以上酒店行业财务工作经验，其中至少 2 年以上财务经理等管理岗位经验。 3.熟悉高星级酒店财务运营流程，有国际品牌酒店财务工作经历者优先。 4.精通财务核算、预算管理、成本控制、税务筹划等专业知识，熟悉国家财务、税务相关法律法规。 5.具备较强的数据分析能力，能通过财务数据为经营决策提供支持。 6.具备良好的领导管理能力，能有效统筹团队工作，协调跨部门沟通。 7.具备较强的风险意识和问题解决能力，能及时发现并处理财务工作中的异常情况。 8.具备良好的职业素养，严谨细致、诚实守信，遵守财务保密制度。 9.年龄40周岁及以下，条件优秀者可适当放宽。 [Job Requirements] 1. Bachelor's degree or above. 2. Minimum 5 years of financial work experience in the hospitality industry, including at least 2 years in a managerial role such as Financial Manager or above. 3. Familiar with the financial operation processes of high-star-rated hotels; candidates with financial work experience in international brand hotels are preferred. 4. Proficient in financial accounting, budget management, cost control, tax planning, and other professional knowledge; well-versed in national financial and tax laws and regulations. 5. Possess strong data analysis skills, with the ability to provide decision-making support through financial data. 6. Demonstrate good leadership and management capabilities, with the ability to effectively coordinate team work and facilitate cross-departmental communication. 7. Have strong risk awareness and problem-solving abilities, with the capacity to promptly identify and address abnormal situations in financial operations. 8. Maintain high professional integrity, with meticulous attention to detail, honesty and trustworthiness, and strict adherence to financial confidentiality policies. 9. Age 40 or below; candidates with exceptional qualifications may be considered with some flexibility.