FINANCIAL RETURNS
· Identify and evaluate ‘new’ high potential accounts for Business Development team members to manage and develop
· Support the Sales Executive in the allocation of accountsto relevant Business Development team membersandconduct account handover
· Monitor market trends and track competitor activity to support the Business Development team members in their sales activities
· Support the Sales Executive in the development of sales tactics and strategies
· Evaluate accounts according to methodology approved by IHG and submit to Director of Sales for review
PEOPLE
· Share with Business Development team members up-to-date information of the market and competitor activity and how it can be used for selling activities
· Communicate to his/her superior any issues encountered and other relevant information
· Attend and participate in training sessions, daily briefings and other meetings as required
GUEST EXPERIENCE
· Not Applicable
RESPONSIBLE BUSINESS
· Develop awareness and reputation of the hotel and the brand in the local community.
· Ensure clear communication through sales system of these accounts and their potential
· Produce periodic reports and forecasts for the team
· Ensure sufficient accounts in the pipeline
Perform other duties as assigned.
To manage sales activities and events inline with the annual sales mareting plan and to achieve/excennd Budget and sales strategy for your hotel.
为酒店销售团队提供协调和管理服务,以协助酒店以及洲际酒店集团内的所有酒店创造收益。
· Maintains regular contact with assigned account though sales call,telephone and other means in order to obtain business from these account
定期联系客户,进行电话销售,例行拜访,从客户手中获得生意
· Informs existing and potential account of activies in the hotel and solicits for new business
在现有的和潜在的开发的客户群体中挖掘她们给酒店带来的新的生意
· Researches and identifies new prospents for follow up in order to maximiza market share
研究和确认新的市场前景,跟进为了最大化市场份额
· Enters into negotiation on behalf of the hotel as and when required to do so,taking care not to exceed the limit of authority
在自己的权限范围内和客户谈判协商协议价格
技能要求
良好的英文表达能力,
良好的写作技能;
精通微软办公软件;
具有解决问题,推理,号召,组织和培训能力;
具有代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
具有酒店销售工作经验优先考虑。
· Statistical collation on behalf of state (weekly)
代表国家进行数据统计(每周)。
· Maintenance and management of data base
维护和管理数据库。
· Stock control of collateral
负责对宣传品的库存管理。
· Maintain stock of printed material
保管印刷品的库存。
Our People
员工团队
· Attend monthly sales meetings
参加每月的销售会议。
· Assist with promotions and familiarizations where requested
按要求协助促销和宣传活动。
· Organize Trade shows, functions and exhibitions where applicable and advised by Superiors
可视情况在上级的建议下组织商展、活动和展览。
· Assist with compilation of annual budgets, business plan and regular action plans
协助编订年度预算、业务计划和日常工作计划
· Assist with tender submissions
协助投标事宜。
· Work with other IHG properties and assist superiors including regional sales personnel to sell their properties
与洲际酒店集团的其它酒店合作,并对上级提供协助,包括对地区销售人员的销售工作提供协助。
· Assist with the planning and development of promotional strategies and marketing plans for the hotel
协助酒店促销策略和市场计划的策划。
Guest Experience
宾客体验
· Attend to telephone, fax, email enquiries in a timely manner
及时答复通过电话、传真和电子邮件进行的问询。
· Attend to all sales department mail and maintain a correspondence data base
处理所有销售部的邮件并维护通信数据库。
· Assist with direct mail campaigns
协助直邮广告工作。
· Maintain filing systems (manual and electronic)
维护档案系统(手写版及电子版)。
· Liaison with advertising agency
与广告机构联系。
· Execute advertising/creative briefs in a timely manner
及时进行广告创意说明。
· Create artwork and have collateral input for flyers for direct mail purposes & assist with promotional activities for rooms & conference
制作礼品和用于直邮的宣传单,以及协助客房和会议室的促销活动。
· Maintain and update promotional flyers
保持并更新促销宣传单。
· Co-ordinate and maintain supply of corporate gifts and promotional items
协调并保持企业礼品和促销用品的供应。
Responsible Business
企业责任
· Prepare all administration documents required by the Hotel sales team
按酒店销售团队的要求准备各种行政文件。
· Co-ordinate all familiarizations and site inspections as required
按要求协调所有宣传活动和现场考察事宜。
· Assist with the preparation of new products and services
协助对新产品和新服务的准备工作。
· Distributes sales leads
分派销售线索。
· Work in line with business needs
依照业务需求开展工作。