Responsible for proactively soliciting group/catering business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with Edition standards. Creates opportunities to grow the account base through customer interactions.
这个职位需要负责主动寻求团队和餐饮业务。负责处理大型团队或富有潜力的能带来显著收入的客户群体。积极抓住每个销售机会和商机去最大化酒店收入。将客户资料与适当的产品联系,实现个人和团队相关的收入目标。确保业务交接无误以及及时的服务传递符合艾迪逊酒店的标准。通过客户间交流创造发展客户群的机会。
【岗位职责】
1、按凯悦会议宴会标准回答所有电话询问、处理电邮询问、制作建议书和合同、主持酒店参观活动、策划会议宴会、创建会议宴会确认单、执行并跟踪会议宴会。
To follow all Hyatt Events Standards for answeringphone enquiries, handling email enquiries, preparing proposals and contracts,conducting Hotel Tours, planning Events, creating Event Confirmations, Eventexecution and Event follow-up.
2、实施电话销售活动,以发现新的商业机会。
To undertake telemarketing activities to identifynew business opportunities where required.
3、根据酒店、行业和公司的指引,回应职能变化需求、进行调整。
Responds to changes in the Event Salesfunction as dictated by the industry, company and hotel.
【岗位要求】
1、1年以上同岗位工作经验;
More than 1 year of working experience in the same position.
2、了解酒店各种会议类型的操作程序,具有良好的沟通协调能力;
Understand the operation procedures of various meeting types in hotels, and have good communication and coordination skills.
3、熟悉会场内各类设施设备的使用维护的基本常识。
Be familiar with the basic common sense of the use and maintenance of various facilities and equipment in the venue.