【岗位职责】 1、做好客户维护，预定，跟单和接待； 2、做好团队和部门活动跟单； 3、做好店内讲解和接待贵宾； 4、确保所有的报告及所需提供的服务能按时履行。 5、协助销售总监完成每月销售报告及其他报告。 6、建立部门客户档案系统。 7、按照酒店的标准接听，转接电话，记录留言。 8、协调，安排市场部人员出差事宜，如机票，食宿及其他。 9、以职业，积极的方式与酒店其他部门沟通，建立密切关系以促进团队精神和有效的双方交流。 10、完成上级交给的其他任务。

薪酬面议 一、岗位要求： 1.大专以上学历，男50周岁以下，女45周岁以下； 2.五年以上酒店管理经验，三年以上四/五星级酒店销售管理工作经验；           3.有较强的专业管理知识（酒店营销学、酒店管理学、旅游经济学、旅游心理学及公共关系学等）与工作能力（判断分析与问题处理能力、开拓创新能力、组织协调能力、业务实施能力、社会活动能力及语言文字表达能力等）； 4.具有代表酒店、品牌和公司与顾客、员工和第三方交往的能力； 5.具有良好的谈判和沟通能力、较强的语言表达能力和说服能力； 6.易于接受新变化及新思维；                                       7.具有极强的责任心及忠诚度，工作敬业且守信，保密意识严格，团队意识强烈。 二、岗位职责: 1.在总经理的领导下负责酒店的市场开发，客源组织等酒店各项销售与日常管理工作；                2.根据酒店对外销售的总方针、总政策和总经理制定销售策略，根据市场情况和客源变化不断进行分析判断，提出适合酒店的销售计划，并有针对性地提出具体客源市场的销售措施，以保证酒店的最佳开房率和收益；                                                                             3.管理和健全酒店整个营销体系，参与酒店运营的整体策划，负责酒店的市场运作，组织完成酒店全年经营目标；                                                                             4.及时掌握旅游市场动态，分析市场动向、特点和发展趋势，熟悉酒店产品的特点，灵活应变，拟定市场销售计划，报上级审批后组织实施；  5.执行品牌发展战略，发展网络客源，合作性推广项目；                                      6.密切联系客户，了解市场供求情况，客户意向和需求，积极参加旅游宣传、促销活动，与各地区客户建立长期稳定的良好合作关系，不断开拓新市场，新客源； 7.经常走访客户，征求客户意见，分析销售动态，根据市场变化提出改进方案，把握酒店的营销政策，提高酒店平均房价和市场占有率； 8.协调各部门之间的关系，加强横向沟通，配合做好接待、销售工作；                           9.督导本部门销售员的培训及销售业绩考核，提高销售技巧，促进酒店经营目标完成。

岗位职责 1.根据市场开发计划，制定个人销售活动计划。 2.通过开发新客户，稳定老客户，以力争达到所确定的销售收入目标。 3.向上级汇报市场信息，包括本市场状况、竞争对手情况、客户反馈意见等。 4.以外出销售、电话联络和信函等方式与客户保持高度联系。 5.处理客户的来电、来函。 6.协调安排自己所辖客户在酒店的大型活动及VIP的接待工作。 7.熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。 岗位要求 1.同等工作经历优先 2.了解合同法、企业法、旅游法以及有关涉外法规。 3.具有市场调查和预测能力，及时掌握市场动态，提出相应的措施和合理的建议。 4.有较强的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。

1、根据本组市场开发计划，制定个人销售活动计划。 2、通过开发新客户，稳定老客户，以力争达到所确定的销售收入目标。 3、向销售部经理汇报市场信息，包括本市场状况、竞争对手情况、客户反馈意见等。 4、以外出销售、电话联络和信函等方式与所辖区客户保持高度联系。 5、处理客户的来电、来函。 6、协调安排自己所辖客户在酒店的大型活动及VIP的接待工作。 7、熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。

1、制定及执行酒店市场销售计划，协助完成经营预算及目标。 2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议，宴会的销售工作。 3、分析市场动向、特点和发展趋势，设立市场目标。 4、走访客户，根据市场变化，并不断改进服务工作。 5、审核服务活动的策划方案，组织员工工作。 6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 8、统筹酒店内外的公关宣传工作；审阅酒店对外发布的宣传稿件。 9、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，以达到酒店经营的宣传目标。 岗位要求 1、具备优秀的销售技能和技巧。 2、通过探讨和聆听，具备善于发掘客户需求的能力。 3、具备果断、自律的性格 4、具备高度的自信心，工作的热情和主动权。 5、擅长交际 6、擅长与不同的人打交道 7、懂得运用心里学技巧 8、具备销售的相关经验 9、具备互联网思维，熟悉新酒店营销模式，能够灵活运用互联网工具与技术提升营销效果 9、酒店专业或相关经验的优先

岗位职责 1.根据本组市场开发计划，制定个人销售活动计划。 2.通过开发新客户，稳定老客户，以力争达到所确定的销售收入目标。 3.向销售部总监汇报市场信息，包括本市场状况、竞争对手情况、客户反馈意见等。 4.以外出销售、电话联络和信函等方式与所辖区客户保持高度联系。 5.处理客户的来电、来函。 6.协调安排自己所辖客户在酒店的大型活动及VIP的接待工作。 7.熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。 8.兼顾行政办公室文员职责。 岗位要求 1.大专及以上学历。有从事酒店前台、销售、公关等部门的工作经历。 2.具备酒店销售学、酒店管理学、旅游经济学、旅游心理学、公共关系学等知识的储备。 3.了解合同法、企业法、旅游法以及有关涉外法规。 4.具有市场调查和预测能力，能及是掌握市场动态，并能综合分析，及时地提出相应的措施和合理的建议。 5.有较强的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。

岗位职责 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。 2、高效认知和掌握销售线索。 3、代表酒店参加国际及国内的销售活动。 4、发挥创造力，为酒店的产品及部门做出应有的贡献。 5、仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标。 6、在所负责的市场区域内，监视和报告市场及竞争者的情况。 7、准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进。 8、积极地传播产品信息，在负责的市场内营造酒店的知名度。 9、在所负责的区域内，与市场销售总监一起计划销售攻势，并确保其实现。 10、主动参与，完成各种销售报告。 11、协助计划和配合销售活动。 12、协助配合开发制作所有酒店促销材料。 13、管理客户档案数据库，手工或以电脑更新客户档案。 14、不断地对下属员工给予持续建议及支持。 15、执行上级要求的任务，完成市场销售目标。 16、遵守酒店酒店的员工守则。 17、遵守酒店酒店的政策及程序。 18、坚持不断的对自己的表现进行分析评估。 19、完成上级交给的其他任务 岗位要求 1、具备领导才能，了解所负责部门对各职位的责任。 2、掌握使用互联网及其它主要电脑系统的知识。 3、掌握应用销售及前台的电脑系统。 4、了解商务旅游、旅游业国际市场，会议旅游及餐饮销售。 5、能够掌握和理解市场和竞争。 6、必须具备良好的中，英文读写能力。 7、良好的电脑技能， 8、良好的人际交往和沟通技巧。 9、独立工作和团队工作的能力。

【岗位职责】 1、 保存以前、现有客户的资料和档案。 2、 安排销售拜访。在酒店接待重要客户。 3、 记录上月的销售活动或其它相关活动。 4、 向市场销售总监提交拜访概况的报告，提交月销售拜访计划。 5、 每月提交客人客房使用量的总结报告。 6、 每周提交竞争对手情况报告。 【岗位要求】 1、大专以上文化程度；1年以上同岗位工作经验。熟悉酒店领域的销售工作。 2、在当地有一定的客户群。 3、有较强的团队合作意识，及强的团队领导能力。 4、熟悉公关营销部的业务，能协调各岗位的工作。

岗位职责 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。 2、高效认知和掌握销售线索。 3、代表酒店参加国际及国内的销售活动。 4、发挥创造力，为酒店的产品及部门做出应有的贡献。 5、仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标。 6、在所负责的市场区域内，监视和报告市场及竞争者的情况。 7、准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进。 8、积极地传播产品信息，在负责的市场内营造酒店的知名度。 9、在所负责的区域内，与市场销售总监一起计划销售攻势，并确保其实现。 10、主动参与，完成各种销售报告。 11、协助计划和配合销售活动。 12、协助配合开发制作所有酒店促销材料。 13、管理客户档案数据库，手工或以电脑更新客户档案。 14、不断地对下属员工给予持续建议及支持。 15、执行上级要求的任务，完成市场销售目标。 16、遵守酒店酒店的员工守则。 17、遵守酒店酒店的政策及程序。 18、坚持不断的对自己的表现进行分析评估。 19、完成上级交给的其他任务 岗位要求 1、具备领导才能，了解所负责部门对各职位的责任。 2、掌握使用互联网及其它主要电脑系统的知识。 3、掌握应用销售及前台的电脑系统。 4、了解商务旅游、旅游业国际市场，会议旅游及餐饮销售。 5、能够掌握和理解市场和竞争。 6、必须具备良好的中，英文读写能力。 7、良好的电脑技能，至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件。 8、良好的人际交往和沟通技巧。 9、独立工作和团队工作的能力。

1、协助完成部门预期目标。 2、负责制定和实施提高OTA运作效率和对客服务质量的策略。 3、定期进行品牌标准自我评估。 4、负责工作区域的清洁、卫生和有序。 5、了解酒店防火规范、事故报告、安全规范及其具体职责。 6、配合做好员工的防火安全规范培训。 7、负责收集整理OTA市场情报和销售信息及渠道的意见反馈 8、负责旅游OTA(携程、艺龙、美团、飞猪、小红书、抖音、官微等)旅游产品的上架、编辑、运营、直播。 9、负责对应市场的OTA运营对接，销售对接，订单处理，完成销售业绩。 10、负责与旅游产品后台对接，了解产品卖点和库存，熟悉运营规则，更好的优化OTA上线产品，保证产品排名。 11、运用运营技能，分析竞争对手产品，提高酒店产品点击率、售卖率，灵活调整销售策略； 12、负责OTA推广设置及搜索优化，点评优化。 各大网络平台产品的日常管理，产品的文案优化及线上运营策划及推广，能有效提升产品的访问量。 13、针对不同网络平台，制定推广方案并负责实施，并对推广效果进行评估，对产品访问量、转化率进行评分分析，提出营销改进方案并落实; 14、运用基本推广工具，提升酒店产品在各大网络平台的浏览及推广。 15、完成公司领导交办的其他工作

职位描述 1、负责酒店网络平台方案的设计、OTA渠道开拓及上线，与第三方公司维持良好合作关系; 2、对各大OTA渠道政策维护及优化，效果评估、分析、监测以达到酒店产量提升目标; 3、每日监测线上价格走势; 4、能够独立分析各大渠道优势和特点，组织和策划产品推广和计划实施; 5、完成上级领导安排的各项工作等; 岗位要求 1.大专以上文化程度，至少2年以上酒店OTA板块工作经验; 2.熟悉OTA平台运营模式，有相关网站(携程、艺龙、去哪儿、美团等)运营经验; 3.有独立组织项目营销工作能力，兼备项目策划和市场分析能力。 4.具备良好的团队协作能力和高度责任感。

岗位职责： ● 在销售总监领导下，做好市场开发和销售工作，落实销售计划，完成部门下达的销售定额指标 ● 积极开发新客户，同时维护好与现有客户的良好关系。 ● 向客户推销酒店的客房、会议、餐饮等产品和服务。 ● 收集市场信息，分析竞争对手，精准制定市场营销策略。 ● 与其他部门紧密合作，确保客户的满意度。 岗位要求： ● 具有酒店销售或相关领域的工作经验。 ● 拥有出色的销售技巧和卓越的沟通能力。 ● 具备团队合作精神，能够承受较高的工作压力。 ● 熟悉市场营销策略，深入了解客户需求。 ● 具备较强的市场分析和判断能力。

岗位职责 1.执行会议、政府代表团及散客的销售及跟进接待工作。 2.组织销售代表走访客户，管理客户资料。 3.掌握内外商务、散客市场动态，组织销售人员走拜访，审核销售代表的走拜访计划及拜访记录。 4.检查销售代表的工作，审核《会议接待通知》，完成季度销售任务。 5.编写、修改报价信函、合同及推销文书及《备忘录》。 6.积极宣传酒店服务和设施，树立酒店形象。 7.填写《工作报表》，将工作中存在的问题反映给市场总监。 岗位要求 1.大专以上文化程度 2.熟悉成都销售市场，有一定的客户资源及渠道

1、负责责指定行业的客户集成项目的销售等工作: 2、负责责公司集成方案的销售(信息安全、计算存储、数据库、网络等)的销售工作: 3、制定自己的销售计划，并按计划拜访客户和开发新客户; 4、搜集与寻找客户资料，建立客户档案，维系客户关系; 5、汇总与协调处理各IT厂商资源，负责产品宣传、推广和销售，完成客户项目销售。 6、协助销售总监制定销售策略，销售计划，以及量化销售目标。 7、做好销售合同的签订，履行与管理等相关工作，以及协调处理项目实施过程的商务问题

岗位职责： 1. 积极地参与完成部门销售任务，为整个部门达到销售预算做出贡献。 2. 紧密的跟进所负责的客户的收入产量，以及与公司商务、散客、会务相关的生意。 3. 负责公司客户，维护客户关系。 4.负责调查市场信息，定期向销售总监汇报工作情况。 5. 贯彻执行销售总监安排的工作。 6. 协助酒店有关部门做好销售前台的接待工作。 7. 协助部门经理做好本市场客户的建立及升级管理工作，保持客户档案的完整。 岗位要求： 1. 1年以上酒店销售工作经验。 2. 良好的人际沟通能力，能有效地进行内/外部沟通。 3. 富有工作热情，能承受工作压力。

岗位职责 1、 接受宴会、会议场地的预订。 2、 销售人员外出时，随时准备接待来访的客人，并可根据销售总监的授权向客人报价，但要及时反馈给相关客户经理进行具体落实。 3、 协助销售经理草拟宴会建议书。 4、 拟定合同，并负责执行合同的签署和收发流程。 5、 准备宴会通知单，并分发到相关部门。 6、 宴会当天现场待命，以处理紧急变更事宜。 7、 与相关部门紧密协调，处理宴会细节或临时变更事宜。 8、 收集客户反馈，汇总报告，并提交致宴会销售经理。 9、 任何特殊事件需向宴会销售经理汇报并征得认可 10、 客户的任何特殊要求需向宴会销售经理汇报。 11、 出席每日宴会销售部会议，需要时参加协调会议。 12、 每月更新客户名单。 13、 执行宴会销售经理分派的其它任务。 14、 具体负责宴会客户档案管理工作。 15、 做好办公室的日常工作。 （1） 归纳每日、每周及每月销售人员确认生意情况并上缴报告，在每日销售例会时作出汇报（团队及宴会会议预订、团队丢失统计、宴会会议接待统计等）； （2） 推广活动总结报告； （3） 部门月度总结图表及统计数据的跟进； 负责部门的员工的考勤及日常接待工作等； 岗位要求 1、 大专以上学历，女士优先，25-35岁。 2、 1年以上酒店相应岗位工作经验优先。 3、熟悉部门运作及团队接待流程，熟悉文档管理，具有良好的组织协调能力和沟通技巧。

岗位职责 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。 2、高效认知和掌握销售线索。 3、代表酒店参加国际及国内的销售活动。 4、发挥创造力，为酒店的产品及部门做出应有的贡献。 5、仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标。 6、在所负责的市场区域内，监视和报告市场及竞争者的情况。 7、准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进。 8、积极地传播产品信息，在负责的市场内营造酒店的知名度。 9、在所负责的区域内，与市场销售总监一起计划销售攻势，并确保其实现。 10、主动参与，完成各种销售报告。 11、协助计划和配合销售活动。 12、协助配合开发制作所有酒店促销材料。 13、管理客户档案数据库，手工或以电脑更新客户档案。 14、不断地对下属员工给予持续建议及支持。 15、执行上级要求的任务，完成市场销售目标。 16、遵守酒店酒店的员工守则。 17、遵守酒店酒店的政策及程序。 18、坚持不断的对自己的表现进行分析评估。 19、完成上级交给的其他任务 岗位要求 1、具备领导才能，了解所负责部门对各职位的责任。 2、掌握使用互联网及其它主要电脑系统的知识。 3、掌握应用销售及前台的电脑系统。 4、了解商务旅游、旅游业国际市场，会议旅游及餐饮销售。 5、能够掌握和理解市场和竞争。 6、必须具备良好的中，英文读写能力。 7、良好的电脑技能，至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件。 8、良好的人际交往和沟通技巧。 9、独立工作和团队工作的能力。

【岗位职责】 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。 2、高效认知和掌握销售线索。 3、代表酒店参加国际及国内的销售活动。 4、发挥创造力，为酒店的产品及部门做出应有的贡献。 5、仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标。 6、在所负责的市场区域内，监视和报告市场及竞争者的情况。 7、准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进。 8、积极地传播产品信息，在负责的市场内营造酒店的知名度。 9、在所负责的区域内，与市场销售总监一起计划销售攻势，并确保其实现。 10、主动参与，完成各种销售报告。 11、协助计划和配合销售活动。 12、协助配合开发制作所有酒店促销材料。 13、管理客户档案数据库，手工或以电脑更新客户档案。 14、不断地对下属员工给予持续建议及支持。 15、执行上级要求的任务，完成市场销售目标。 16、遵守酒店酒店的员工守则。 17、遵守酒店酒店的政策及程序。 18、坚持不断的对自己的表现进行分析评估。 19、完成上级交给的其他任务 【岗位要求】 1、具备领导才能，了解所负责部门对各职位的责任。 2、掌握使用互联网及其它主要电脑系统的知识。 3、掌握应用销售及前台的电脑系统。 4、了解商务旅游、旅游业国际市场，会议旅游及餐饮销售。 5、能够掌握和理解市场和竞争。 6、必须具备良好的中，英文读写能力。 7、良好的电脑技能，至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件。 8、良好的人际交往和沟通技巧。 9、独立工作和团队工作的能力。

【职位描述】 About Hilton Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 7,200 properties with more than 1,050,400 rooms in 123 countries and territories. In the 104 years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 170 million members in our award–winning customer loyalty program, Hilton Honors. Position Statement: The Manager Sales Support GCM you are responsible for developing the strategy and leading the project management and planning for events on behalf of the Hilton Worldwide sales teams across Asia Pacific. This position will work with executive partners and business collaborators to understand event objectives, requirements, fund allocation, and timelines to plan the scope and build the event strategy. You will lead the planning, ideation, execution, and delivery of these customer facing events. Alongside collaborate with the global special evets team to align the global customer engagement objectives and narrative for stakeholders, ensuring cross-collaboration ad all workstreams are accurately defined and implemented. The Manager will also suggest initiatives to reach the goals of the event for the business owners’ approval, and if approved will lead the planning and activation of those initiatives. In addition, the Manager will support the administrative and reporting efforts and processes for the various Hilton Worldwide Sales team hubs in Asia Pacific including Greater China, India, Japan & Korea, Australasia, and Southeast Asia. The role holder will help drive efficiency, consistency, and governance to enable sellers to dedicate more time to clients, to maximize performance and drive results. The Manager will guide and carry out Special events and oversee the responsibilities of the Sales Support team which include but is not limited to the extraction and maintenance of data & reporting, creation of best practices and SoPs, preparation of customer & internal communications, maintenance of account information in HWS systems, as well as the planning & preparation of customer events & trade shows and supporting the delivery of sales initiatives. The role will exercise sound judgement to balance team workload and prioritize tasks and develop and maintain a culture aligned with Hilton Worldwide Sales and Commercial Services, bolstering team strength, establishing succession plans, and mentoring team members. Position Summary: What will I be doing? • Develop the APAC Special Events annual plan and lead calls with stakeholders and other core team members to ensure conference tasks are documented and completed on time • Develop agendas, presentation decks via PowerPoint, and lead meetings with executives • Lead management and tracking of tasks using established tools available • Prioritize and delegate work to vendors and project team members accordingly, while ensuring optimal allocation of resources • Lead all event logistics with planning team, including scheduling the dates, housing (room blocks), breakouts, booths / tradeshows, shipping / receiving, staffing, supplies, transportation, sponsorships, Audio Visual, amenities, VIP / executive logistics, speakers, event technology and others as assigned • Lead RFP and RFQ processes with agencies, vendors, event venues, and hotels • Lead the sourcing and contracting of hotel, convention center, destination management company (DMC), agency partner, transportation, entertainment, speakers, booth vendors, and any other vendor partners as needed. Work with Hilton Supply Management and Hilton legal teams to implement. • Lead planning calls with internal Hilton teams and agency partners and ensure timely follow-up with next steps and notes • Plan for feedback mechanisms and implement more efficient processes • Assess and communicate event / meeting potential risks to address as needed, providing potential solutions as applicable • Lead events from conception to planning and execution. This includes participating in the tactical planning process for meetings and events. • Connect with the conference team and finance lead to run the event funding, track and report expenditures, pay invoices, and reconcile event billing • Align with Hilton Travel and Entertainment (T&E) policy (or Strategic Meetings Management Programs - SMMP policy) for event compliance, including legal, branding, procurement, and financial • Formulate and distribute regular reports to update partners on all event elements, such as attendee registrations, work completed, work in progress, and upcoming timelines • Guide direction of event creative and branding, maintain relationships and approvals with vendors and internal members to confirm consistent messaging, branding, and identity across workstreams • Plan site visits including creating visit / meeting agendas, coordinate with hotels and agencies • Travel for site selections, pre-planning meetings and execution of final event • Work with conference coordinator to maintain organized and accurate storage of all documents and files • Manage coordinator, event contractor(s) or interns as assigned by Director • Support the implementation of the HWS Sales Support Strategy for APAC. • Conduct regular individual and combined team discussions covering recent performance, initiatives, progress against objectives and personal development, providing 360-degree feedback and course correcting. 【任职要求】 What are we looking for? A Manager Sales Support GCM serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: · Ability to think quickly and accurately during all phases of the planning process and be well-versed in all aspects of meeting and event planning · Communicate effectively with executives, partners, internal team members, company representatives, contracted event planners, meeting participants, and vendors · Experience leading large-scale conferences, including trade show / supplier showcase components, multiple general sessions, meal functions, breakout sessions, and technology components · Organized and meets timelines with attention to detail and process as well as possesses planning skills · Solve problems through analytical skills optimally and creatively while maintaining a high level of flexibility, professionalism, and integrity · Ability to learn new skills in different event / meetings-related areas • Effective communication skills both verbally and in writing. • Ability to analyse departmental financial data. • Excellent interpersonal skills to build trust and confidence to motivate and influence others. • Demonstrates the highest standards of ethical behaviour and absolute discretion with sensitive information. • Ability to take initiative to identify, prioritize and implement actions required to achieve functional goals. • Ability to adapt to changing scenarios and pro-actively share ideas and solutions to maximise performance and productivity. • Strong problem-solving skills including ability to address any issues in collaboration with others identify and prevent potential and develop problem-solving skills in others. • Ability to work well under pressure and effectively handle multiple and concurrent demands. • Ability to quickly learn new programs and train others. • Strong, project management skills including ability to manage details through to completion and ensure deadlines are met and proven track record in delivering successful projects through to completion. • Knowledge of business mathematics (weighted averages, percentages). • Advanced Excel & PowerPoint skills and ability. • Open minded, creative, entrepreneurial and uses initiative to resolve issues. • Understands the importance of the quality of communication (written & verbal) skills sufficient to produce sales communication that reflects the Hilton image in a dignified form towards customers and negotiating partners. • To be motivated, committed, and enthusiastic, seizing opportunities to learn new skills or knowledge to improve personal performance. • To maintain a high level of professionalism in dealings with customers, face to face and on the telephone and ready to take calculated risks. • To maintain team, focus by showing co-operation and support to colleagues in the pursuit of department goals. • Excellent collaboration skills. • Ability to articulate a clear vision and provide direction. • Ability to manage multiple stakeholders. Qualifications Required Qualifications · Minimum Years of Experience: 10 years in Hospitality, Commercial, Distribution or related industry · Management Experience (type): Supervisory or Project Leadership · High proficiency with MS Excel, Word, PowerPoint, and Outlook · Some proficiency with MS Access/SQL/VBA, MS Visio, Tableau or MicroStrategy applications · Basic to intermediate knowledge of Salesforce and Delphi FDC. · Experience working in multi-cultural or international settings · Fluency in English & Mandarin, (Added value Japanese/Korean) · Additional Requirements: Flexible with the ability to travel Preferred Qualifications • BA or equivalent work experience. • Experience working in a sales and hospitality environment. • Experience and understanding of Sales Force. • Significant experience working at manager level • Advanced PowerPoint and Excel skills and expert proficiency in Sales Systems and processes What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【岗位职责】 1、 根据市场营销经理的指示和部门营业目标、销售重点，制定具体的销售计划，并认真加以实施。 2、 协助部门经理进行销售预测，制订商务会议、散客、长包房客人的销售策略及销售工作计划，并加以落实。 3、 负责对潜在客户进行促销访问，与老客户保持良好关系，设法开发新客户。 4、 经授权代表酒店与客户签订商务会议散客销售协议或长包房协议，并与其他部门沟通，保证协议的顺利实施。 5、 负责处理商务市场客户的电话、传真或信函。 6、 负责酒店内使用的各种优惠卡的发放和管理工作。 7、 处理长包房、商务散客销售中的日常事务工作。

Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience. 为宾客提供各种信息（如：忠实计划、本地景点、餐厅、设备信息），以提升宾客体验。 Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services. 同主要客户和外部相关人员建立联系并保持联络，借此增加团体及会议业务量，包括客房销售、餐饮销售和宴会服务等。 Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients. 安排酒店会议及业务团队活动，与其它酒店级部门进行协调，共同完成销售部门同潜在客户达成的协议中所规定的各项服务。 Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. 处理员工日常销售事务，计划并分配工作，为团队成员设立工作绩效目标。为员工提供教导、辅导并给予定期反馈，帮助解决各种员工矛盾，提升员工绩效，并对员工表现优异之处予以认可。 Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties. 对负责开发新客户、维护现有客户并执行各项销售策略的整个销售团队进行教育与培训。确保员工接受适当的培训，保证为他们配备完成工作所需的各种工具和设备。 Work with other department managers to ensure proper staffing levels based on guest volume. 同其他部门经理协作，确保员工配备情况符合酒店客流量。 Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. 准备每月报表和销售预测，分析当前和潜在的营销趋势，规划各种活动增加营收与市场份额，并监督员工工作绩效，确保业绩超出原先制定的营收计划。

Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience. 为宾客提供各种信息（如：忠实计划、本地景点、餐厅、设备信息），以提升宾客体验。 Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services. 同主要客户和外部相关人员建立联系并保持联络，借此增加团体及会议业务量，包括客房销售、餐饮销售和宴会服务等。 Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients. 安排酒店会议及业务团队活动，与其它酒店级部门进行协调，共同完成销售部门同潜在客户达成的协议中所规定的各项服务。 Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. 处理员工日常销售事务，计划并分配工作，为团队成员设立工作绩效目标。为员工提供教导、辅导并给予定期反馈，帮助解决各种员工矛盾，提升员工绩效，并对员工表现优异之处予以认可。 Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties. 对负责开发新客户、维护现有客户并执行各项销售策略的整个销售团队进行教育与培训。确保员工接受适当的培训，保证为他们配备完成工作所需的各种工具和设备。 Work with other department managers to ensure proper staffing levels based on guest volume. 同其他部门经理协作，确保员工配备情况符合酒店客流量。 Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. 准备每月报表和销售预测，分析当前和潜在的营销趋势，规划各种活动增加营收与市场份额，并监督员工工作绩效，确保业绩超出原先制定的营收计划。

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards. What will I be doing? As the Sales Manager, you will be responsible for performing the following tasks to the highest standards: • Complete the relevant Hilton University courses promptly and pass the tests. • Be familiar with hotel product knowledge and related activities. • Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc. • Complete sales targets and related tasks set by the hotel. • Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan. • Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. • Produce quotations efficiently, send contracts to customers and follow-up promptly. • Show clients around the hotel. • Operate the hotel reservation system to book rooms, banquet venues, etc. • Send the team’s work order promptly and ensure that the relevant departments receive relevant information. • Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. • Recommend other hotel chains within the group to clients. • Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. • Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager. • Welcome key customers, team leaders and VIPs to the hotel when they arrive. • Motivate and train department employees and ensure that they perform well. • Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting. • Handle guest feedback or complaints. • Maximize sales at all times and effectively forecast team and banquet revenue. • Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. • Actively participate in the development of marketing plans and collaborate to achieve budgets. • Conscientiously perform assigned tasks and special tasks. • Design new hotel products in advance according to market demand, set sales targets, and be responsible for related publicity and sales. • Organize regular customer experience in the hotel, or organize team building with important / potential customers, maintaining and developing customer relations. • Regularly analyze the composition of tourist source cities, formulate development plans and expand channels. • The department reserves the right to change or supplement the job description if necessary. 【任职要求】 What are we looking for? A Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Hospitality: Volunteer to provide unparalleled hospitality. • Integrity: Do what you should do all the time. • Leadership: Strive to be a leader in both your industry and your community. • Teamwork: Actively promote teamwork spirit in all work. • Ownership: take responsibility for your actions and make decisions. • Now: Operate with urgency and discipline. • Junior College degree. • At least 3 years of relevant experience in international hotel chains. • Good English and Chinese reading and writing skills to meet business needs. • Good communication skills. • Able to work under strong pressure. • Understand local customers and have strong market analysis ability. • Have certain customer resources. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

1. 玩转销售策略，带领团队冲刺业绩巅峰，让酒店成为市场的闪耀之星！ 2. 挖掘潜在客户，与旅行社、会议大佬们建立铁杆关系，一起嗨翻天！ 3. 亲自上阵，搞定大客户的商务谈判，为他们量身定制炫酷解决方案。 4. 时刻保持市场雷达全开，预测销售风云，灵活调整策略，应对各种变化。 5. 监督销售小伙伴们的进度，确保大家都能按时达成小目标，一起庆祝胜利！ 6. 定期给销售团队来个“大体检”，表扬进步，指出不足，共同进步。 7. 精打细算制定销售预算，确保每一分钱都花在刀刃上，实现成本效益最大化。 8. 向上司汇报战绩，分享市场洞察，为公司决策提供硬核数据支持。 行业经验： 1. 酒店、旅游管理或市场营销专业背景，学霸优先哦！ 2. 拥有丰富的酒店或旅游行业销售经验，至少2年实战销售经验。 3. 对酒店行业有独到见解，市场嗅觉敏锐，判断力出众。 4. 沟通能力强，谈判高手，能与各类客户轻松建立深厚关系。 5. 责任心强，团队协作能力强，能在高压环境下保持高效工作状态。 6. 具备出色的领导才能，能够激发团队潜能，带领团队共创佳绩。 岗位福利： 1. 行业内极具竞争力的薪资待遇和绩效奖励，各种生日节假福利轮番轰炸，让您在职场也能享受美好生活。 2. 广阔的职业发展空间和个性化的职业规划，助力你实现职业梦想。 3. 完善的培训体系和学习资源，让你不断提升自我，成为行业精英。 4. 和谐融洽的工作氛围，鼓励创新思维和团队合作，让你的工作充满乐趣。