【职位描述】 1、确保办公室行政工作的高效运行； 2、确保所有人事记录在人事系统中的保存，归档以及更新； 3、负责员工的入职/离职手续办理； 4、在人事系统中记录准确的员工信息，如员工个人资料、员工补偿、福利、所得税信息、出勤、个人表现评估以及员工终止合同日期及终止合同原因； 5、核查以保证员工设施的标准，比如：员工更衣室、员工餐厅、员工公寓及员工吸烟区； 6、以礼貌、高效的态度来处理客人和员工的要求, 如果没有立即解决的方式，则进行汇报，并及时进行跟进； 7、协助并积极参加所有人力资源部的活动 8、协助进修发展部的相关工作，如例行检查仪容仪表等。 【任职要求】 1、大专及以上学历，有同等工作经验者优先； 2、良好的沟通协调能力及执行力，做事认真仔细，积极进取，有很好的团队合作能力； 3、英文能力良好，有较好的微软办公软件操作能力；

岗位职责 1. 招聘工作：负责门店各岗位（前台、客房、保洁等）人员的招聘、简历筛选、面试邀约、初试及入职接待工作，及时补充岗位空缺，保障门店人员稳定。 2. 入离职管理：规范办理员工入职、转正、调岗、离职等全套人事手续，建立并完善员工人事档案，做好纸质及电子档案归档管理。 3. 考勤与薪酬协助：负责员工日常考勤统计、核对，处理考勤异常问题，汇总考勤数据，核对工作。 4. 员工制度管理：落实公司及门店规章制度，组织新员工入职培训（企业文化、岗位职责、规章制度、工装领用规范等），做好员工日常管理及异动跟进。 5. 工装物资管理：负责员工工装申领、登记、发放、回收工作，严格执行工装领用协议，等相关事宜，做好台账记录。 6. 员工关系维护：关注员工工作状态，及时对接员工诉求，协调处理简单员工矛盾，做好员工关怀，降低员工流失率。 7. 台账与报表：建立完善人事台账（员工花名册、考勤台账、工装台账、入离职台账等），定期汇总人事数据，按时提交人事报表。 8. 完成上级领导交办的其他人事相关工作。 任职要求 1. 年龄22-35岁，大专及以上学历，人力资源、行政管理相关专业优先，有酒店、门店人事相关工作经验者优先。 2. 熟悉基础人事工作流程，了解劳动用工基础法律法规，能独立完成招聘、考勤、入离职、员工培训等全套人事工作。 3. 熟练使用Office办公软件，擅长表格数据统计、台账整理，工作细心严谨、责任心强。 4. 具备良好的沟通表达、协调及抗压能力，待人热情，有较强的服务意识和团队协作意识。 5. 品行端正、原则性强，严格遵守公司保密制度，踏实稳定。 薪资福利 1. 薪资：3000-4000元/月，根据个人能力及工作经验定岗定薪，能力优异者薪资可面议。 2. 福利：月休四天、定期团建、员工食堂、员工宿舍、在岗培训、晋升通道清晰。 3. 工作氛围轻松，团队氛围融洽，管理制度规范，长期稳定发展。

岗位职责： 1、负责酒店人力资源部的管理工作。 2、负责制定酒店人力资源政策、制度。 3、建立酒店的招聘管理体系，有效控制员工流动率。 4、制定酒店人力资源规划，并组织实施。 5、组织完成年度培训计划，针对核心员工进行职业规划。 6、建立和谐的劳资关系。 7、建立绩效管理与考核体系。 岗位要求： 1、大专以上学历，具有3年及以上中高端酒店同级别岗位工作经验，全面统筹过部门整体管理工作。 2、熟悉人力资源管理体系各大模板，重点熟悉各种招聘渠道，有校企、劳务公司优秀合作资源。 3、拥有良好个性与魅力的授课风格，培训技能娴熟。 4、管理类专业，接受过系统的人力资源管理理论培训。

工作职责： －制定促进团队协作的计划，为所有团队成员营造积极的工作环境。支持并管理年度员工满意度调查 。 －为经理级别的员工提供人力资源原则方面的教育和培训，提高产出和绩效。 －负责维护并更新所有员工的档案与记录，确保所有信息准确无误 。 －确保遵守酒店或公司的招聘标准和适用的法律法规 。 －协助制定人力资源部门的预算并控制费用。 －监管员工与人力配置标准，管理成本 。 －运用创新方法来激励、鼓舞员工为宾客提供独特体验 。 －与宾客互动，听取反馈，建立良好关系，以便了解员工提升宾客满意度的渠道 。 －与部门经理协作共同制定各类举措，以达到服务标准并持续提升宾客体验 。 －提升酒店与品牌在本地的知名度，鼓励员工积极参与本地社区活动 。 －确保遵守相关劳工法规以及政策与流程  。 －负责年度人力资源合规/标准自审 。 －了解各种趋势、培训需求和管理问题等。 任职资格： －2年人力资源相关工作经验，或教育背景加工作经验达到同等水平。  －接受过人力资源、劳工法及相关领域课程培训者优先 。 －英语表达流利 。 －同时精通其他语言者优先。

【岗位职责】 1、对酒店内质量、培训检查，各职能部门进行检查、监督和协调。 2、收集、整理、分析、调研、储存、反馈、传递质检信息。 3、制定培训、质量管理的考核标准和考核表格并组织实施。 4、组织建立企业的质量管理体系。 5、到各服务工作现场检查、监督、考核、调研工作，及时纠正酒店在质量管理中存在的问题。 6、总结经常出现的问题，归纳成培训材料。 【岗位要求】 1、大专及以上学历，有相同岗位工作经验两年以上。 2、酒店质量管理的培训经验和能力。 3、具有组织、协调工作的能力，以及解决、分析问题的能力。 4、熟悉酒店各部门的工作职责、程序、标准。 5、能熟练应用计算机，各种办公软件的操作。

岗位职责 1、协助员工入离职、调动手续办理。 2、协助做好酒店培训工作。 3、协助做好部门检查、专项工作检查工作。 4、做好员工档案维护管理工作。 5、协助部门经理做好部门管理工作 6、负责部门资产保全、增补，调出等管理工作。 岗位要求 1、全日制本科以上学历，有相同岗位工作经验XXX年以上。 2、掌握文员工作、文书档案管理、接待礼仪等知识。 3、了解人事、工资、劳动保护、社会保险等政策、法规。 4、具有较好的文字组织能力和语言表达能力，能起草各类文件。 5、熟练掌握办公自动化技能。工作责任心强，有耐心。

 Staff Canteen Captain 员工餐厅领班

工作职责： Key Responsibilities: HR Strategy and Talent Development:  Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance.  Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success.  Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets.  Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement.  Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality.  Create regional synergies to elevate Hilton‘s brand visibility.  Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.  Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities  Design and implement business－driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence:  Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures.  Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well－being, safety, security, and hygiene.  Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members.  Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth.  Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality.  Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals.  Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures.  Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment:  Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives.  Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning.  Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline.  Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies.  Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business and operation Total Rewards （Compensation & Benefits） Management:  Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction.  Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance:  Manage ad－hoc team member relations issues, including but not limited to leadership－related issues, team member grievances, conversations, or compliance issues.  Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards.  Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self－compliance audits to guarantee full adherence. Miscellaneous:  Strongly inclined to adhere to rules and set standards of behavior.  Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs.  Carry out any other reasonable duties and responsibilities as assigned.  The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 任职资格：  Bachelor’s degree and above.  Minimum 2 years of experience in a similar position with an international brand hotel.  Fluent in written and spoken English.  In－depth knowledge of local labor laws  Strategic planning ability  A collaborative and open－minded leadership style  Comprehensive knowledge of HR modules and department operations.  Able to coach and develop others.  Proficient in essential business and financial fundamentals  Excellent communication and interpersonal skills.  Strong organizational and multitasking abilities.  High level of emotional intelligence （EQ）.  Technology Proficiency and Strong analytical skills  Empathy and a customer service－oriented mindset.

工作职责： Key Responsibilities: HR Strategy and Talent Development:  Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance.  Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success.  Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets.  Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement.  Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality.  Create regional synergies to elevate Hilton‘s brand visibility.  Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.  Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities  Design and implement business－driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence:  Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures.  Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well－being, safety, security, and hygiene.  Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members.  Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth.  Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality.  Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals.  Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures.  Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment:  Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives.  Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning.  Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline.  Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies.  Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business and operation Total Rewards （Compensation & Benefits） Management:  Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction.  Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance:  Manage ad－hoc team member relations issues, including but not limited to leadership－related issues, team member grievances, conversations, or compliance issues.  Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards.  Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self－compliance audits to guarantee full adherence. Miscellaneous:  Strongly inclined to adhere to rules and set standards of behavior.  Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs.  Carry out any other reasonable duties and responsibilities as assigned.  The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 任职资格：  Bachelor’s degree and above.  Minimum 2 years of experience in a similar position with an international brand hotel.  Fluent in written and spoken English.  In－depth knowledge of local labor laws  Strategic planning ability  A collaborative and open－minded leadership style  Comprehensive knowledge of HR modules and department operations.  Able to coach and develop others.  Proficient in essential business and financial fundamentals  Excellent communication and interpersonal skills.  Strong organizational and multitasking abilities.  High level of emotional intelligence （EQ）.  Technology Proficiency and Strong analytical skills  Empathy and a customer service－oriented mindset.

工作职责： 负责员工宿舍房间的分配与管理，确保分配公平合理； 负责宿舍及倒班宿舍固定资产，定期盘点； 每日巡查宿舍设施，发现损坏或故障及时上报维修； 办理员工入住及退宿手续，确保准确无误； 维护宿舍清洁卫生标准，协调保洁人员并定期检查； 执行宿舍规章制度，处理违规行为，确保居住环境安全； 回应员工关于宿舍问题的咨询与投诉，及时提供解决方案； 监督宿舍安全,包括门禁管理,访客登记及消防安全措施； 协调组织宿舍相关活动或沟通，促进和谐居住氛围； 根据酒店与业务的需要,执行其他与员工住宿相关的行政任务。 任职资格： 会操作电脑，有相关宿舍工作经验者优先考虑； 身体健康，吃苦耐劳，沟通表达能力良好。

【岗位职责】 1、发布招聘信息，筛选简历，安排面试及后续录用流程； 2、办理员工入职、转正、调动、离职等手续，维护人事档案及劳动合同管理； 3、管控和优化招聘渠道，审核录用需求，编制招聘台帐及报表； 4、维护校企合作单位及录用/管理实习生； 5、协助处理员工关系，跟进员工投诉与建议，维护和谐工作氛围； 6、配合部门完成各类人事报表、统计及分析工作； 7、完成上级交办的其他人力资源相关事务。 【岗位要求】 1、全日制本科及以上学历，人力资源管理、行政管理、酒店管理等相关专业优先； 2、熟练使用Office办公软件（Word、Excel、PPT），具备基础数据处理能力； 3、工作细致认真，责任心强，具备良好的沟通协调与服务意识； 4、学习能力强，能快速适应酒店行业工作节奏，有团队合作精神； 5、了解劳动法律法规基础知识，有意向在人力资源领域长期发展。

【岗位职责】 1、负责员工宿舍的日常管理，包括入住、退宿登记及宿舍钥匙、物资的分配与回收； 2、定期检查宿舍卫生、安全状况，督促员工保持居住环境整洁，排查消防、用电等安全隐患； 3、维护宿舍公共设施的正常使用，及时报修损坏的设备或物品，并跟进维修进度； 4、协助处理员工住宿相关的各类问题，如邻里纠纷、突发情况等，维护住宿秩序； 5、管理宿舍出入记录，严格执行访客登记制度，保障宿舍区域安全； 6、定期盘点宿舍固定资产及低值易耗品，做好库存统计与补充申请； 7、协助人力资源部门完成员工住宿信息的更新与档案归档工作。 【岗位要求】 1、学历、工作经验、年龄不限，有相关后勤或宿管经验者女士优先考虑； 2、工作细致、责任心强，具备良好的沟通协调能力和服务意识； 3、能够适应酒店行业的工作节奏，具备基本的安全防范意识； 4、掌握基础办公软件操作者优先； 5、为人正直、公正，能公平对待每位员工，妥善处理宿舍事务； 6、身体健康，能适应偶尔的加班或突发情况处理。

工作职责： Key Responsibilities: HR Strategy and Talent Development:  Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance.  Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success.  Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets.  Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement.  Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality.  Create regional synergies to elevate Hilton‘s brand visibility.  Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.  Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities  Design and implement business－driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence:  Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures.  Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well－being, safety, security, and hygiene.  Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members.  Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth.  Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality.  Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals.  Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures.  Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment:  Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives.  Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning.  Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline.  Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies.  Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business and operation Total Rewards （Compensation & Benefits） Management:  Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction.  Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance:  Manage ad－hoc team member relations issues, including but not limited to leadership－related issues, team member grievances, conversations, or compliance issues.  Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards.  Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self－compliance audits to guarantee full adherence. Miscellaneous:  Strongly inclined to adhere to rules and set standards of behavior.  Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs.  Carry out any other reasonable duties and responsibilities as assigned.  The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 任职资格：  Bachelor’s degree and above.  Minimum 2 years of experience in a similar position with an international brand hotel.  Fluent in written and spoken English.  In－depth knowledge of local labor laws  Strategic planning ability  A collaborative and open－minded leadership style  Comprehensive knowledge of HR modules and department operations.  Able to coach and develop others.  Proficient in essential business and financial fundamentals  Excellent communication and interpersonal skills.  Strong organizational and multitasking abilities.  High level of emotional intelligence （EQ）.  Technology Proficiency and Strong analytical skills  Empathy and a customer service－oriented mindset.

A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing?   As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:     Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

【岗位职责】 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 【岗位要求】 1、本科以上学历，有相同岗位工作经验3年以上。 2、在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3、熟知国家、地区劳动法律法规及相关政策。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。

岗位职责： 1、牵头制定集团人事制度流程，结合行业标杆与集团实际优化，保障合规、公平、可落地； 2、基于业务战略拆解高管、核心技术岗、基层岗等人才需求，制定年度招聘计划，搭建协同机制，保障招聘达成率； 3、统筹组织架构优化，按业务需求调整人员配置，推动人岗匹配与组织精简，实现降本提效； 4、监督子公司 / 事业部人事工作，定期开展合规检查，确保集团人事标准统一执行； 5、围绕集团战略，推进人才池储备计划，搭建人才梯队； 6、对接业务部门负责人，识别团队稳定性、人才能力短板等痛点，定制专项培训、激励调整等人事方案； 7、主导员工关系管理，处理重大劳动纠纷与风险防控，提升员工满意度； 8、统筹集团行政事务，优化行政流程，保障行政工作规范有序； 9、参与集团重大经营决策法务支持，审核合同、制度等法律文件，规避法律风险。 任职要求： 1、10 年以上大企业人事管理经验，含3年以上集团人事负责人经验，具备行政、法务相关管理经验者优先； 2、熟悉《劳动合同法》《社会保险法》等法律法规，具备处理人事复杂问题、法律纠纷的实战经验； 3、精通组织诊断优化、招聘管理、员工关系风控，利用技能/工具监控效果，优化流程； 4、掌握行政事务统筹方法，具备行政流程优化及管控能力，高效协调内外部资源； 5、适应快节奏工作，在业务扩张、组织变革期高效处理批量招聘、制度调整、行政应急等多线工作，承受较大压力。

该岗位是为日本招聘的国家HR负责人（目前日本共5家酒店，需要日语、英语，公司可协助办理签证） 一、人力资源规划 主导年度人力预算编制、数据统筹与成本分析； 制定人力编制方案，输出组织架构优化与人力配置建议；统筹人力盘点、编制调整及中长期人力规划，支撑酒店业务发展。 二、招聘与配置 统筹全店招聘策略、渠道管理及招聘计划制定； 主导招聘全流程：需求确认、渠道运营、简历筛选、面试组织、薪酬谈判、录用决策；搭建人才库，建立核心岗位储备与长期跟进机制；统筹新员工入职全流程管理：入职材料、工牌、邮箱、系统账号、工装等；主导试用期管理、转正审批、岗位说明书编制与更新；统筹员工调岗、晋升、轮岗等人事变动的审批与执行。 三、培训与开发 主导培训体系搭建、年度培训计划制定与预算管理； 统筹新员工入职培训、合规培训、安全培训、服务培训及管理层培训；负责培训资源统筹、讲师管理、培训组织、现场执行及效果评估；建立员工培训档案，跟踪培训完成情况、证书管理及能力发展；主导内部讲师团队建设、激励与管理。 四、绩效管理 主导绩效管理体系搭建、制度制定及流程优化； 统筹绩效目标设定、过程跟踪、绩效评估、数据汇总与奖金核算；主导绩效面谈、绩效改进计划制定、辅导跟进及结果应用；维护绩效档案，保障数据完整、准确、保密；推动绩效结果应用于薪酬、晋升、培训及岗位调整；统筹绩效复盘、体系迭代及员工绩效咨询与申诉处理。 五、薪酬福利 主导薪酬福利体系搭建、薪酬结构设计、薪酬预算与成本管控； 统筹考勤管理、薪资核算、发放、个税申报、津贴及奖金管理；负责社保、公积金、商业保险、福利体系及假期制度的全面管理；主导薪酬市场调研、数据对标、竞争力分析及薪酬调整方案制定；维护薪酬档案，解答员工薪酬福利咨询与申诉。 六、员工关系 主导员工关系全流程管理：入职、转正、调岗、晋升、离职、劳动合同管理； 统筹离职面谈、离职分析、风险管控与改进方案制定；主导劳动纠纷预防、投诉处理、沟通调解、争议解决；建立员工沟通、申诉、关怀与敬业度提升机制；组织员工活动、团建、文化建设及员工体验项目；统筹员工满意度调查、数据分析及改进推动。 七、人力资源运营与行政 统筹人事档案、合同档案、制度文档标准化管理； 跟踪当地劳动法规更新，主导酒店 HR 制度合规修订与落地；统筹员工体检、法定培训、持证管理、工伤处理；主导政府补贴申报、HR 审计配合、数据统筹；统筹办公用品、后勤采购、行政支持及跨部门协作。 八、其他职责 主导酒店 HR 专项项目、运营支持及跨部门协作； 牵头参与酒店委员会、专项工作组及公司级活动；完成总经理交办的其他人力资源及管理相关工作。 任职资格与要求 人力资源、工商管理、酒店管理、心理学或相关专业大专及以上学历； 5 年以上人力资源全模块经验，2 年以上酒店 / 服务业 HR 管理经验；精通当地劳动法规、社保公积金政策、薪酬绩效体系及员工关系管理；具备独立统筹招聘、绩效、薪酬、员工关系、培训全模块能力；优秀的沟通协调、跨部门推动、谈判能力及冲突处理能力；结果导向，抗压性强，能独立负责多项目并行；逻辑清晰、细致严谨、高度保密、执行力强；熟练使用 Office（Excel/Word/PPT）、考勤薪资系统及 HR 管理工具；具备体系搭建、流程优化、数据分析、问题解决能力

【工作职责】 1.协助招聘工作，开展部门活动、员工事务接待处理，传签文件，档案整理录入归档。 【工作要求】 1.良好的表达和思维能力，会使用电脑办公软件。 2.热情主动，思维灵活。 3.英语良好

【岗位职责】 1、员工宿舍管理，如入住、退宿办理、要会做表格。 2、宿舍卫生、安全、设施检查。 3、落实《宿舍管理规定》执行。 4、宿舍办公区域、及宿舍空房卫生清扫等工作。 5、制订防火、防盗、防蛀、防霉、防鼠、防湿措施。 6、定期向人事主管汇报住宿、物料的管理情况。 【岗位要求】 1、责任心强 具有较强的团队合作精神。 2、有相关工作经验会做表格经验优先。 3、对所管辖的工作具有良好的组织实施能力。

【工作内容】 - 负责公司人力资源及行政管理工作的全面统筹与规划，制定并实施相关制度和流程； - 统筹招聘、培训、绩效考核、员工关系等人力资源管理工作，提升团队整体素质与效率； - 管理公司日常行政事务，确保办公环境高效有序运行； - 协调各部门之间的工作关系，推动企业文化建设与员工满意度提升。 【任职要求】 - 本科及以上学历，人力资源、行政管理或相关专业背景； - 具有5年以上酒店行业人事行政管理经验，熟悉酒店运营流程； - 熟悉劳动法及相关政策法规，具备良好的沟通协调能力和团队管理能力； - 具备较强的责任心和抗压能力，能适应高强度工作节奏。

【岗位职责】 1、根据公司战略目标，制定并执行人力资源年度工作计划，统筹招聘、培训、绩效、薪酬及员工关系等模块的日常运营。 2、负责酒店各部门基层及管理岗位的招聘全流程，包括需求分析、渠道开发、简历筛选、面试组织及录用评估，确保人员及时到岗。 3、主导新员工入职培训及在职技能提升培训，协助搭建酒店服务标准培训体系，跟踪培训效果并持续优化。 4、协助完善绩效考核制度，组织月度/季度/年度绩效评估，收集反馈数据，推动绩效改进计划落地。 5、负责员工考勤、薪资核算及社保公积金申报等事务，确保数据准确、流程合规，处理劳动争议及异常情况。 6、维护良好的员工关系，组织员工活动，开展满意度调查，降低流失率，营造积极稳定的工作氛围。 7、负责人事档案管理、劳动合同签订/续签/解除等合规操作，定期更新人力资源相关报表，为管理层提供决策支持。 8、配合总经理完成其他临时性人力资源项目或行政协调工作。 【岗位要求】 1、学历不限，工作经验不限，年龄不限，有酒店、服务行业或行政人事相关从业经历者优先考虑。 2、熟悉人力资源基础法律法规，了解招聘、培训、薪酬、员工关系中的至少两个模块的操作流程。 3、具备良好的沟通协调能力，能与各部门及不同层级员工高效互动，处理问题耐心细致。 4、工作积极主动，责任心强，能适应酒店行业的工作节奏，接受弹性工作时间。 5、熟练使用常用办公软件（Word、Excel、PPT），有基础的数据统计与分析能力。 6、认同公司企业文化，服务意识强，愿意在阿勒泰长期稳定发展。

【岗位职责】 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 【岗位要求】 1、大专以上学历，有相同岗位工作经验X年以上。 2、在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3、熟知国家、地区劳动法律法规及相关政策。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。

岗位职责： 1、协助办理员工的入职、转正、调动、离职等手续； 2、负责月度及年度人员相关数据统计与报表的编制； 3、协助开展社保/医保/公积金增减员、社保待遇申请、对账等日常工作； 4、维护员工档案，确保档案信息准确性与合规性； 5、协助处理劳资纠纷，包括但不限于工伤事件的跟进、劳动争议的协调与处理。 任职条件： 1、大学本科及以上学历，有同岗位工作经验2年以上者优先； 2、熟悉劳动法规和条例、熟知员工的规律、特点和岗位培训工作程序； 3、了解酒店员工的服务工作规范和质量标准的要求； 4、具有良好的沟通能力和协调能力； 5、具有较强的文字综合能力和口头表达能力； 6、其他： （1）本岗位社招校招同步，校招不限工作经历，但需具有相关实习经验； （2）特别优秀者可适当放宽上述条件。

【岗位职责】 1、制定并完善酒店各项培训管理制度。 2、进行全酒店各部门日常培训需求分析。 3、负责新员工的入职培训工作。外请人员来店培训的服务工作。 4、负责全酒店员工的公共外语、行业素质意识及酒店规章制度培训。 5、收取各部门季度、月度培训计划、初审工作。 6、培训各部门业务培训负责人培训技巧和知识。 7、编辑酒店业管理和信息资料,向各部门和全体员工推荐公布。 【岗位要求】 1、本科及以上学历，人力资源管理、酒店管理、教育学、心理学或工商管理专业优先。 2、8年以上高星级酒店培训工作经验，其中至少2年以上同岗位管理经验，有筹备经验者优先。 3、精通培训体系搭建；熟练使用PPT、视频剪辑软件及在线学习平台；掌握TTT技巧及各类培训方法；能独立完成新员工入职培训、服务礼仪、英语、管理技能等课程的讲授；熟悉酒店各部门核心操作流程及服务标准。 4、优秀的授课表达与感染力；极强的跨部门沟通能力；具备培训需求分析及效果评估能力；能策划组织技能大赛、服务风采展示等文化活动；具备基础英语培训能力。 5、五官端正，仪态大方，淡妆上岗；普通话标准（二级甲等以上），声音洪亮清晰；具备亲和力及讲师风范。 6、持有企业培训师资格证或TTT认证；熟悉杭州本地酒店行业培训资源及外部培训机构；具备流利英语授课能力者优先。