Operational (position specific)
业务方面（岗位特定）
·
Maintain the calendar and appointments of the Hotel Manager.
维护酒店经理日程和会议。
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Ensure with all Department heads that intra departmental and inter-departmental administrative processes are both efficient and productive and continuously seek to improve and rationalize on this.
确保所有部门领导在部门内和各部门之间的行政过程既有效率又有成效，并不断寻求改进和合理化。
·
Establish an efficient network of interdepartmental communications so as to support our commitment to multi-tasking of our teams.
建立有效的跨部门沟通网络，以支持我们对团队“一职多能”的承诺。
·
Establish practical solutions for incoming and outgoing mail and courier shipments.
为邮件的收件和寄件以及快递和货运制定实用的解决方案。
·
Coordinate with all departments to establish standards in terms of Office Decorum and both electronic and physical filing, i.e. file name conventions, physical files and labels.
与各部门协调，根据办公室礼仪建立电子和实体的存档标准（即文件名称，纸质文件和标签）。
·
Control over communication and other expenses and ensures that VOIP solutions are used at all times for regional and international communications.
控制通信和其他费用，并确保网络电话解决方案始终用于区域和国际通信。
·
Oversee the Travel request process and purchase of travel services for employees on Business against Group Policy & Procedures.
监督差旅申请流程，并针对集团政策和程序为企业员工购买旅游服务。
·
Assist the Hotel Manager and Head of Finance with annual departmental budget preparation, replacements of FF&E and capital projects and provide supporting documentation when necessary.
协助酒店经理和财务部总监进行年度预算编制，更换家具、固定装置和设备以及非经常开支项目，并在必要时提供支持文件。
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Maintain an Annual Administrative Planner prepared by the Hotel’s senior management committee outlining all major administrative tasks and responsibilities and license/regulatory tasks (i.e. life safety drills) for the calendar year and trace tasks to be completed.
维护酒店高级管理委员会编制的年度行政规划，概述历年的所有主要行政任务和职责以及许可/监管任务（即生命安全演习），追踪任务完成。
·
Maintain a trace list of all licenses and major warranties and service agreements which is to be updated annually.
维护每年更新的所有许可证、主要保证条款和服务协议的跟踪清单。
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Work with Head of Finance and Administrator to optimize and streamline inventory, purchasing, approval, invoicing and payment processes.
与财务部总监和行政助理合作，优化和简化库存、采购、审批、发票和付款流程。
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Ensures that operational equipment, computers, other administrative and operating supplies, assets are maintained in excellent condition and conduct annual inventory.
确保运营设备、电脑、其他行政和经营用品，资产保持良好状态并进行年度清查。
Review weekly/monthly work schedules for operational guest service
departments to ensure that supervisory coverage is in order.
检查运营的客服部门的每周/每月工作时间表，以确保监督覆盖率。
Establish appropriate duty manager schedules for weekends and
Public Holidays.
为周末和公众假期安排适当的经理值班表。
·
Participate in the hotel’s Duty Manager Roster.
参与担任酒店值班經理的工作。
Conduct frequent and thorough inspections together with the
department heads of Engineering, Housekeeping, Security and Human
Resources on cleanliness and organization of the hotel’s back of the house
and employee areas.
定期与工程部，客房部，安保部和人力资源部的负责人对酒店后区和员工区域按照清洁标准进行彻底的检查。
Assist with external communication if required, both as a back-up
in terms of incoming external calls or with the follow up of hotel events,
licenses and permits etc..
在需要时，协助与外部的沟通，作为支援在外部来电或跟进酒店活动、许可证和执照的跟进等方面。
Keep track on KPIs and review in conjunction with the Marketing
& Distribution support function.
跟踪关键业绩指标并结合营销和分销支持功能进行审查。
·
Attend meetings with the management team.
参加管理团队例会。
Be available and on duty during peak periods or special events.
Participate in the MOD schedule.
在高峰期或特别活动期间值班。加入经理值班表。
·
Assist Human Resources department with planning and preparation of HR events, including the annual “Cleaning your Kingdom” for all work spaces, offices, stores etc. before Chinese New Year.
协助人力资源部门规划和准备人力资源活动，包括农历新年前对所有工作场所、办公室、商店等的“清洁你的王国”活动。
·
Be proficient with the technologies and systems applied at the hotel.
精通酒店应用的技术和系统。
Personal requirements | Teamwork & Communication (General)
个人要求|团队合作与沟通（综述）
·
Throughout the employee journey at Artyzen Habitat, help create a better place each day in a fun, exciting and lively manner. Always look for ways of making improvements. Leave places that you visit a little better than you found it.
在雅辰悦居的员工旅程中，每天通过有趣和充满活力的工作方式营造一个更好的工作环境，并不断完善创新。这里，因你而更美好。
·
Maintain a professional appearance at all times in accordance with the standard set by the hotel group, and set an example of “Walking the Talk” in terms of our Artyzen culture.
时刻保持酒店集团的职业形象标准，塑造雅辰文化“言出必行”的典范。
·
Give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner and to be flexible in assisting around the hotel in response to business and guest’s needs.
当任何同事寻求帮助时，都要及时以关心的态度予以帮助，并在有关酒店生意和客人需求的事情上，使用灵活的方式处理。
·
Constantly improve your professional skills and enhance your professional knowledge.
不断提高自己的专业技能和专业知识。
·
Have an intuitive approach and warm-hearted caring for each other, your fellow employees, our guests, any third party relationships, and our company.
Take initiative rather than being passive, in caring for our company and our future.
自发並热心地对待你的同事，我们的客人，第三方的伙伴和我们的公司。积极主动地为我们的公司及我们的未来着想。
General
综述
·
Respond to changes in your function as dictated by the industry, company and hotel.
对因为行业、公司和酒店的变化而做成的职能转变，可以及时反应。
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Undertake any reasonable tasks and secondary duties as assigned by the Management.
承担由经理安排的合理任务和其他职责。
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Be prepared to work on a flexible schedule and shifts.
灵活的安排时间完成工作，必要时需要配合灵活的工作时间和班次。
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Reflect our local culture, heritage, history, and be knowledgeable and share our art and craft concepts, and how they relate together.
深思我们当地的文化，传统和历史，並且了解它们如何与艺术及工艺概念联系在一起，对此有独到的见解并分享给他人。
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